I have had the pleasure of sharing Got Sauna's mobile sauna with friends when I visit the…read moreGloucester area. Each time it is a relaxing adventure into something outside of my usual experience. I say adventure because it is not a completely passive experience, but one where you participate in the process. There are choices along the way and one can challenge themselves as much or as little as the moment asks. Elo and Eino have been great guides to an invigorating experience. Visit gotsauna.com for an authentic Finish sauna experience

From the owner: Got Sauna is a mobile sauna serving the New England arearead more

1 year update: solid gym, still one of the best in the area. Downlighting is a little too harsh, in…read moregeneral, and is especially unbearable at the incline bench or dumbbell area. Music is too loud, sometimes, can even hear through my airpod pros. Bottom line: still a great gym but probably could find a gym of similar value (24hr with good equipment) at Prime fitness or Impact fitness with less of the music and bright lights.

Uncaged Fitness is everything that a gym should be. This place is all about putting in the work…read more The equipment selection is top-notch -- plenty of free weights, machines, and space to train without feeling cramped or rushed. An incredible selection of machines to hit every single muscle group in multiple different ways. The pump was very real and I felt Uncaged The gym is clean, well-maintained, and organized, which makes every workout enjoyable. I would gladly move all the way to Worcester just to get a membership at Uncaged Fitness.

Super clean and new! Great staff that were very friendly. Lots of machines and lots of free…read moreweights. Plenty of cardio. Highly suggest. If I lived here, I'd def get a membership.

My experience with Worcester Common Fitness has been extremely disappointing and ultimately led to…read moremy membership being terminated after I attempted to address an issue. One of the biggest problems is the lack of professionalism from staff. On multiple occasions, employees have been on their phones instead of assisting customers and appeared unprepared to handle basic questions about services. When I approached staff for help, the responses were not customer-friendly and often came across as irritated or dismissive. The initial dispute stemmed from the fact that the employee I interacted with did not appear to be properly trained to handle the request I brought forward--despite the fact that other staff members I've dealt with previously were able to assist with the exact same issue without any problem. In contrast, this situation was made unnecessarily difficult. Part of the issue involved my 16-year-old guest. Rob and another staff member claimed that my guest was required to have his own credit card on file, rather than being processed as a guest under my account. This directly contradicts how other staff members have handled the same situation for me over the past month, where they were able to provide quick and straightforward solutions without any issue. This inconsistency points to a lack of proper training and internal communication. During my most recent visit, I went in with the intention of resolving the issue calmly. Instead, the interaction escalated. The staff member involved was not easy-going or understanding, and the situation quickly became unproductive. What was more concerning was how the situation was handled by the general manager, Rob. Rather than acting as a neutral party, he was, in my experience, combative and condescending. He made accusatory statements toward me before backtracking and then asking questions, which gave the impression that he approached the situation from an aggressive stance rather than trying to understand it objectively. He repeatedly tried to control what I could say and how I could say it, insisted that I answer his questions in a specific way, and criticized me when I did not respond as he expected. Rob also accused me of violating company policy, despite the fact that I had been following the same process for bringing in my guest over the past month without any issue. This policy concern was never raised previously, which made it feel selectively enforced and introduced only during this dispute. Today he also tacked on another supposed company policy violation that I have witnessed others commit on the daily basis. He claimed that it is against company policy to bring in a guest and train that guest, but from what I observe on the daily basis, there are groups of people who are not members, coming in as guests to be trained by a member of the gym who are not gym employees. And this is very common and prevalent, so I am confused as to why this policy is now suddenly only applying to me. On top of that, I never once verified or claimed that I am training anyone, they have not verified it, but he made the accusation before trying to backtrack the accusation to ask me if I am training anyone... just overall very biased and confrontational. At no point did I feel like I was being treated as an equal customer or that my perspective was being fairly considered. Instead, the situation felt one-sided, and the decision to terminate my membership appeared to support an employee who was not equipped to properly handle the situation. As a result, my membership was terminated without what I believe was a balanced or professional review of the circumstances. Overall, I would not recommend this gym to others who expect to be treated with basic respect, consistency, and professionalism. Customers should feel heard and respected, not dismissed or talked down to. I hope management takes a serious look at staff training, consistency in policy enforcement, and how conflicts with customers are handled moving forward.

Nice local place to relax in a sauna , then jump in to outdoor spa. Highly recommend.read more

The facility is a 5/5 for sure!!! Just went for the first time and it's gorgeous. Convenient…read morelocation, and it's so nice to have so many things to do before your treatment! I opted for the salt room which was a cool experience. The lounge is nice as well, music is very peaceful and thoughtful to put out tea and water. The hot tub outside looked well maintained. Locker rooms were such a nice touch. It's clear a lot of thought went into designing a full wellness facility. I would rate my prenatal massage very differently. More like a 3/5 which was surprising to me as I've had 10 prenatal massages total and for $160/60min, that's by far the steepest I've ever paid and walked away with a few new pains in my shoulders and back :( I'm sad about that but again, facility is great.

This company's representative, Mark Babson, was and continues to be responsive to inquires and…read moreproblems. I purchased a swim spa with Covanna top and it is fabulous. I have their spa attendant service and their technician is great. I highly recommend this company and continue to utilize their services.

On 3/10/25 I submitted a repair request online for my Sundance spa. The next day I received a call…read morefrom the service department, and they explained in order for me to get on their schedule I'd have to pay a deposit of $329. Although it seems like a lot of money, I understand the reasons behind collecting a deposit (customers unexpectedly cancelling appointments, technician time to travel and diagnose issues, etc.). I paid the deposit and we confirmed the next available appointment was 3/20/25. On 3/14/25 I got an email (no phone call) telling me "Due to unforeseen circumstances we will not be able to complete your spa service on 3/20/25. Instead, we will be there 3/25/25". I was so frustrated and disappointed they had picked a new date without discussing it with me and that it was 5 days later. I discussed the issue with the service department, they apologized and said that was the earliest date. There was nothing more they could do. On 3/25/25, the day of my appointment, I get a voice message that said they needed to cancel the appointment and reschedule for 3/26/25. Because I have a fenced in yard with dogs I took the day off of work to be here. I'm beyond frustrated with NE Spas. Conveniently they took my money in less than 24hours but they have no problem rescheduling my appointments for 16 days. By the way their policy is no monetary refunds just store credit. So that's not even an option. I feel trapped because they have my money and left me no other option but to accept their dates.

They need to learn how to pick up the phone overall it's a nice place they just suck at customer…read moreservice and phone calls

Went here to spend some time by myself it was enjoyable the hot tub was clean and the shower was…read morenice

I had my first experience with an Infrared Sauna here at Revive IV Therapy and Wellness in…read moreNorthborough MA today! It was clean, neat and professional. I was comfortable and it was easy to use! Lorie and her staff had instructions and color coding for all the light options! They also do other things such as facials, IV infusions and vitamin injections! I cannot wait to come back to try the other services they offer here! Amazing!!!!

From the owner: Revive IV Therapy & Wellness offers a wide range of relaxation and wellness options, such as; IV…read moreHydration/Vitamin therapy, Vitamin injections, Facials, and Infrared saunas. We provide services that can help you reach tranquility, that can boost your performance and health. Contact us today or schedule an appointment to get started!

EFC is a clean and safe place to get your workouts in. Three reasons why I like the place:…read more 1. I found consistency here. Personal training is the flavor that works best for me. I do 30 minute sessions 2x/week with Jarrod. 2. Healthy amount of defined space to take a mat, grab an exercise band or just do anything that doesn't require a machine or bench. 3. I occasionally grab a shake or caffeinated tea. They're all good and always available during normal hours (my gripe on other gyms). Realized I never wrote a review, so there it is (finally). Been at the personal training for about 2.5 years and really can't say that about anything else I've tried.

Best decision I've made for my health! The vibe here is awesome--super welcoming, and everyone,…read morefrom the trainers to the members, is so supportive. The trainers actually take the time to help you out and give great advice that makes a real difference. The gym is always clean, has all the equipment you need, and it never feels too crowded. I've gotten stronger, feel more confident, and actually enjoy working out now. If you're thinking about joining, do it--you won't regret it! Yummy and healthy shakes as well.

I rarely need to use the dry cleaner service but today my shirt was wrinkled had to go un-wrinkle…read moremy shirt you know soo...

I have been a YMCA member for almost ten years. I stuck with them through several moves and many…read morelocations. The Y is a great community driven place where a person truly feels connected to their neighborhood and I love it for that. I also love the low cost and the membership sliding scale during times of financial hardship. The Y is a great place to get a family membership for all of these reasons. When I moved to Worcester a few years back, I was at first hesitant to join the closest Y to my house, because it is in a rough neighborhood and I had preconceived notions about the types of people I would encounter in a facility located in the heart of a drug and gang-ridden 'hood. However, I was pleasantly surprised to find that many good, honest, working folks use this Y, including several pillars of the community. All of the equipment is in good condition, and it is evident that the funding this branch gets is good because they are constantly updating equipment and remodeling. But what really ruins this particular YMCA branch is the extremely poor customer service at the desk and the ridiculous characters they consider "personal trainers." In spite of having so many employees on at any given time, they seem to prefer congregating and having a laugh to actually helping anyone. When you call, the phone rings off the hook and nobody answers. When you come in person, the group of young people working the desk practically ignore you or give you one word answers. When you send letters or faxes, you do not get confirmations or responses. The hours at this location are horrendous also. They close super early every night and they're too lazy to open on Sundays. Most people who work need access during nights and weekends, yet this branch doesn't seem to care. A couple of months out of the year they "extend their hours" to include a few hours on Sundays. The trainers in the fitness area are 9 out of 10 obese. How anyone would pay someone in worse shape then they are to train them is beyond me. They charge normal rates for personal training yet the trainers look more in need of it then the members. There are several branches of YMCAs accessible to residents of Worcester and neighboring towns. DON'T waste your money on the Main Street, Central Branch. If you do choose this Y out of convenience, get the membership that allows you to use the other YMCA locations also, otherwise you'll wish you had.