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Visualeyes

3.8 (4 reviews)
Closed • 9:00 am - 6:00 pm

Services - Visualeyes

Eyewear fitting

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1 year ago

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9 years ago

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8 years ago

This is one of the friendliest places around. The office is very inviting and the staff is remarkable. Give this place a try!

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9 years ago

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

(30 reviews)

$$

I had a very disappointing and uncomfortable experience at this location on November 8, 2025,…read moreduring my scheduled 12:20 p.m. eye exam appointment. When I arrived, the staff were busy, and I told them I was happy to wait. While I was sitting in the lobby, one of the employees (Anadia) --who was already helping two other patients--yelled across the lobby asking if I had an appointment and I responded that I did and provided my name, "Danielle." She then called out, "Danielle Tatrow?" I confirmed, and she proceeded to shout across the lobby several follow-up questions, including the name of my insurance provider and whether I am diabetic--all while other patients were seated in front of her and could hear our exchange. This was extremely unprofessional and also a HIPAA violation. Personal and medical information should never be shouted in public lobby where others patients can hear. I felt so uncomfortable that I left before completing my appointment. I was genuinely shocked and disappointed by how this situation was handled. I hope management provides additional training to staff on maintaining professionalism and patient confidentiality, as no one should be placed in that situation.

the workers are trying their hardest but this business and its greed for money makes it an absolute…read morenightmare. I specifically go to the Americas best in ankeny because the eye doctor is amazing at his job and the two younger people who work (one has a face tattoo and one has colored hair ) always provide me with amazing service. They do so great at their job. however, i went to pick up my glasses at 6:00 on a monday. the moment that this business gets busy at all it jus deteriorates. id love to underline that this is not the fault of the employees. this is the fault of Americas best the business. after reviewing how little they get paid. how could they not be short staffed? the place offers online eye exams for gods sake. technology is NOT advanced enough for this. insanity. i will not be back.

Visualeyes - opticians - Updated May 2026

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