Some businesses get a little too comfortable after they've been around a while or had some publicity and start acting like they're above basic customer service. That was unfortunately the vibe I got here. Confidence in your business is great, but arrogance toward potential customers is not. A little humility and courtesy would go a long way. After my initial experience with their receptionist, I decided to take my business elsewhere. read more

After leaving a whole chicken in our truck for a week, our whole interior was totally disgusting. It was full of flies, literally hundreds. The smell was horrific. Visual Perfection went above and beyond to clean our truck. They worked with our insurance and got the carpet and a rear seat replaced. They went above and beyond to get our truck clean and the odor removed. I cannot recommend them enough. An absolutely honest and hardworking company. read more

I have a 2016 Rogue in perfect condition except my husband scraped it with a wheel barrel. OH Well!! I have decided to sell it, and asked Jamie to see if he could get some of the marks off. It looks spectacular! His crew detailed it and it will be hard to let go. Thanks Jamie's shop was HIGHLY recommended and I am so glad I had him and his crew do the work. Thank You! to all who did this work. Janet C. read more

I took my 2015 Toyota Camry to Visual Perfection last week, and waited about 45 minutes while they cleaned it. When they told me it was ready, I was flabbergasted! All of the dust and schmutz from the interior was gone! I'd moved from my apartment to my house in that car, and the items from the garden left the leather pretty banged up, but it looked as good as new! There was only a small dusty spot on the dash that they missed, but the car looked brand new. The windows were super clean. Yay! I can see (really key when you are driving). They even managed to minimize some rather bad dings on my doors. I recommended them to my friend who let them clean her car, and they even delivered the car back to her at work! I'll most definitely be using these folks again. They are friendly, and highly professional! read more

My very reliable but extremely worn 2011 Subaru Outback is a joy to drive again! Thank you so much for making it spotless inside and out! Every single person I dealt with was amazing from Emily to Ken to Jamie. I really appreciate the hard work of the couple who did detail work as well! Thank you! We'll definitely be using you again and highly recommend your service. read more

These guys picked up AND delivered my Dodge Neon to me. I had carried two (2!) pugs in it for 3 years. Pugs shed 12 months a year....There was pug hair in every nook and crannie and carpet fiber in that interior. I tried vacuuming it myself; that pug hair would not budge. The upholstery was fabric too..... there was pug hair all over the dash and steering wheel, down in the crack between windshield and dash. I did not expect a perfect job, but that is what I got. I could not believe that I could not see a pug hair in that car anywhere. They even did the trunk! The exterior looked like a new dime and the wheels looked like different wheels, new ones. It was a different car. The price was exceptional for the amount of work and number of hrs. they had to put into that car. I am ready to send them another one, a Hyundai SUV, in the same shape. I will not ever use another car cleaning service in this region. Salute! Cloudy Jackson, Valdese, NC read more

This business has excellent customer service and friendly staff who don't mind you asking questions. The owner is actually hands-on and takes enormous pride in his work. This is a business that is well established within the community of Morganton and maintains the happiness of its clientele. I would highly recommend Visual Perfections. read more