ZERO STARS - THIEFS!!!!! I picked out carpeting, they took my money for the carpet and installation…read moreand never installed. They kept coming up with excuses - employee didn't show up, employee arrested, carpet was destroyed by an animal that got into the warehouse, reordered and still waiting, family member sick...after MONTHS we requested a refund only for it to bounce and then they kept telling us they would refund it - it is still MONTHS later and no carpet and no refund. I'm trying to sell my house but it has no carpet and they have my money. Now, I am taking them to Court to get my money back. Very unprofessional to say the least. DO NOT BUY FROM THIS COMPANY!!!!!

UPDATE A year later and we are replacing this garbage…read morecarpet. Stain resistant? Not! I've bought a lot of carpet over the years and this is BY FAR the WORST. Don't buy from here. They sell crappy cheap carpet for an outrageous price. Never again.

3 weeks ago on June 15, 2026 RenovationsNow finally completed my kitchen remodel…read more 3 weeks ago my next door neighbor had Beck Construction start his kitchen remodel. Today Beck Construction completed my neighbor's kitchen. Only 3 weeks and they even carefully removed all original cabinets so they can be installed elsewhere. Excellent job! 3 weeks ago on June 15, 2026 RenovationsNow finally completed my kitchen remodel that began December 01, 2025. And it took 7 months. SEVEN MONTHS! I kept asking Jeremy the Proj Mgr to come and see what was going on. He NEVER came not once. Look up my old reviews to know my complaints have been ongoing. I have pictures, text and email communications (including those I sent that never received a response). Finally two 'bathroom techs' came to look at my complaints (different from the install techs) and found ALL my complaints were justified and they saw first hand all the issues I was continually complaining about. Jeremy would have seen that I was justified complaining if he would have honored even one of my requests and see the crap that was going on. I wasn't even offered a discount or any money back for all this! If you want info, contact me on facebook as I have everything documented beginning day one. GET THIS, JEREMY CALLED AFTER COMPLETION (SEVEN MONTHS) AND SAID THAT NOW WITH THE KITCHEN COMPLETE, WOULD I EDIT/REMOVE MY BAD REVIEWS. Is this how they get good ratings? I am willing to take a polygraph any time to prove I am being truthful! Angel Colon

Ask for Nino, he was the best sales rep. He took time to explain everything and was very…read moreknowledgeable about the process.

These guys were great showed up on time every day worked hard did a wonderful job work was…read morefabulous I love my new bathroom and These guys were the best to work with kept everything clean and was clean when they left I highly recommend them it was the best experience

I've never done business with this company yet they think it's a good idea to send me mail begging…read morefor my business addressed from this location

On April 15, I came into this store and placed a special order for tile. I was told by Tommy, whose…read morereal name is Haitham, that my order would arrive within five business days. After that time passed, I received another call saying the order still had not arrived. At that point, I requested to cancel the order and pick up my check because I could not continue waiting. Shortly after, Tommy (Haitham) contacted me again and promised he could get the order within 10 more days, so I agreed to continue waiting. After 22 total days of delays, excuses, and lack of communication, I became extremely frustrated. What disappointed me most was not just the delay itself, but how the situation was handled. After expressing my frustration through text messages, Tommy (Haitham), instead of having management or the owner professionally address the issue, involved people from my community who had absolutely nothing to do with this transaction. I started receiving calls regarding a private customer dispute. No business should allow an employee to involve outside individuals in a customer issue. That was extremely unprofessional and inappropriate. I later spoke with the owner, Simon, and explained the entire situation. At the beginning of the call, I even asked him what the company's mission was, and he stated that it was to make customers happy and satisfied. Unfortunately, I can honestly say I left this experience feeling neither happy nor satisfied. The delays already caused enough stress and financial loss due to rent and project setbacks, but the employee behavior and management's acceptance of it made the experience even worse. For the record, I never used disrespectful language toward Tommy (Haitham). I simply asked Tommy (Haitham) to stop contacting and harassing me, and I expressed how frustrating and exhausting this situation had become after weeks of delays and broken promises. I do not recommend this business based on my experience. Very disappointing overall.

Great service and lowest prices ever! Delivered tile next…read moreday to my garage...... Thanks Dave!

Great team of ladies! Very personable and professional. They took great pride in customer service…read more I can't wait for them to come back to help me again! 5 stars in my book! Owner Lisa is a 5 Star as well! Try them, you will not be disappointed!

Angelica is great! She arrives promptly, is friendly and professional. She does a very thorough…read morecleaning of our home, never rushing. Thanks Angelica for all your hard work. It is very much appreciated. We've used Maid in Michigan for twice monthly cleaning for several years now and are highly satisfied with the quick, efficient communication, schedule coordination and conscientious use of safe and effective cleaning products. ​

Great experience with Made In The Shade! My windows turned out of perfect. Process of booking super…read moreeasy! My tints we done quickly and turn out great. I recommend Made In The Shade. Thank you!

I have had my trucks done by Made in the Shade for many years and have never had anything but…read moreprofessional quality workman ship and customer service. I would not take my vehicles any where else for tinting.

FRom the very beginning Austin gave an extremely energetic and professional presentation. He even…read morestopped and helped my window installer that was there connect to wifi. Within twenty minutes, I knew this was the company I wanted to go with. The carpet quality is exceptional. The price is reasonable and he even worked around a medical emergency that came up to schedule installation around my rehabilitation

10/10 will be using FCI again the next time we need flooring work! Was able to book an in-home…read moreconsultation on 36 hours notice, Austin was well prepared, knowledgeable, super personable and made the whole thing a breeze. Installation was fast, professional, and high quality. We could not be happier with the results.

I have done 4 cleanings with Polished Touch and happy to say that they will be my go-to cleaners. A…read morelot of times cleaners try to impress you with the first cleaning and then it falls off, but after 4 cleanings, I don't anticipate that with this business. The communication and scheduling is easy. They have an automated system that confirms the appointments and sends you an invoice for payment. They are always on time and professional and the cleanings are well-done.