As per other people's reviews, our experience has been horrible with LORI (how the hell is she keeping a job??). Every time we've tried to call, no one has answered. We've called 5-6 times in a day and never gotten anyone to answer. We decided to just drive up and visit one day last month (July 2025) and we got to see an apartment that day. We loved the complex and the apartment, and we were told the apartment floor plan we were interested in would be available at the end of october for our november move in date. Great. We decided to go ahead and apply for the apartment this past week (8/22/25), at which point we spoke to Lori (via email because of course, we couldn't reach anyone via phone)- she was very short and unhelpful with finding the application, but confirmed that the floor plan we wanted was available on 11/3/25. I have email from her saying that the exact plan was available the day that we wanted, and when I went to the website, that plan was available for the day she said- everything checked out. Fast forward to 8/26, when I get an email that our application has been approved- BUT now Lori says that the plan we specifically applied for and submitted a $200 holding fee for, is not available and she offered us 2 other non-comparable options.... no apology for having us apply for an apartment that apparently wasn't available, no explanation of how it suddenly became unavailable, just- here's these other two that you can choose from. I responded and told her we wouldn't take either of those floor plans, and would consider going to a 3 instead of 2 bedroom if she could give us a price on that for us to consider. She hasn't gotten back to me and now i fear she won't, from these other reviews. We have decided definitively, regardless of what is available, that we do NOT want to live in this community and have found infinitely preferable options in the area. If I do not receive my $200 holding fee after all this bullshit, I'll be getting my attorney brother involved. read more

While this place was decent to live at, moving out was horrible. Our lease had ended in August and we were supposed to close on our house that kept getting pushed back due to the sellers. Lori Oliveri was kind enough to tell us not to pay the rent-to-rent rate and to continue paying what we were previously paying and that after moving out, if the inspection went well, we would be getting our security deposit back. Well that was a lie. Until the end of September when we moved out, she had told us multiple times to not pay the rent-to-rent. After not receiving our security deposit check, my husband had went to the office multiple times to ask where our check was and her response was always 'it's in the 'mail' or 'come back here to pick it up'. Instead of receiving our security deposit, we got a letter in the mail for collections. We've never had any issues nor caused any problem. We paid our rent in full every month and kept to ourselves. They also amended our lease saying we had to pay 5$ per month for parking, which we didn't sign for but was charged anyway. I've emailed the property manager who refuses to work with us and instead of doing the right thing, they just want money. If you move in here, never trust a word they say, and Lori is a horrible person. If we had known that they wouldn't have worked with us, then we would have made other arrangements to move out while waiting for closing. Instead we were stupid enough to believe her and practically be told 'sucks for you', here's a collections letter. read more

Lori is a liar. She always say I'll get back to you tomrrow and never does. They never answer the phone. Rent goes up $400 leases renewal. They couldn't even open the pool on time for Memorial Day weekend and you're paying so much money to live here and amenities. Everyone in the office is a joke. The maintenance team is nice and helpful. i wouldnt move here. read more

The customer service here has been absolutely terrible. When you need anything at all from them crickets but should they need anything from you it's persistent phone calls and e-mails. I wouldn't recommend this place to anyone as maintenance takes months as well. read more

Made an appointment with Lori in late June for Friday, 07/08/22 stating that my husband and I had sold our home and needed a FURNISHED apartment on a month-to-month basis. We emailed/texted a few times during which I reiterated that we needed a furnished apartment. Upon arrival for our meeting, I was informed that the apartment she'd mentioned to me had since been rented. Why didn't she contact me prior to our apartment time rather than wasting our time? OK, so then I asked if she had anything else, but ONLY furnished. She then informed me that they don't have furnished apartments, you must rent furniture from a preferred company which works with them. Again, OK we could work that out. We were about to leave when Lori informed us that she though there were a few apartments available in their sister complex, Eagle Rock, in Fishkill NY. We met here there and were told that there were 2 available, 1 one-bedroom for August. Said we needed to pay the fee and fill out an application, and she would contact the residents of that apartment in order to get the exact date of move-out. Were told she'd contact us early the following week. Again, we reiterated that we must be out of our home by August 25th, but even if the renters weren't moving out until the end of that month, we'd take the apartment. Lori informed us that we'd be first on the list because we'd been working with her. Went home, filled out the application and paid the fee. Never heard from her again!! I placed several phone calls to all the numbers I found on your website, and also the number at which I'd contacted her. Left messages each time frantically asking what was happening with that apartment because my husband and I needed to know if we had a place to live after closing on our home. I finally reached Winston who told me she was at lunch. I asked why she wasn't responding to my calls. Winston found no notes stating that my husband and I were to get any apartment. When I told him that the apartment was at Eagle Rock, he said she was there now. So I called THAT number - still no answer so I left another voicemail with the identical message. Today is 07/24/22 and still no contact from Lori. She/this company is THE most unprofessional I've come across in some time. This company took our money, WHICH I WANT RETURNED ASAP, on the promise that, without question, my husband and I would have an apartment in mid-late August. BEWARE, and stay away from both of those complexes. FYI, there is no email address for either of their complexes, or for the management company in order to reach them with a complaint. Email for Vista Pointe shows it's unavailable, and email for Eagle Rock was returned. Both those addresses are on their FB pages as well on their websites, but neither works. UPDATE: CALLED THE CORPORATE # ON MONDAY 07/25 AND SPOKE WITH SOMEONE WHO TOLD ME HE'D HAVE THE DM FOR THAT AREA CALL ME WITHIN 15 MINUTES. IT IS NOW 07/27 - ASK ME IF I'VE RECEIVED A PHONE CALL FROM ANYONE AS YET.... read more

We recently moved out because our family is expanding yet again and we had outgrown our apartment. I'm not one to leave reviews like this, but the way that they are doing us so dirty is inexcusable. So here goes: these are cheaply made "luxury" apartments. Trying to contact the office is nearly impossible. Winston never did our move in inspection so I had to put a ticket in with a bunch of issues on it. While Ty was amazing with helping us get most of the issues fixed, some we were told they would come back to do and it never happened. We moved into an apartment with old carpet and now they are trying to charge us $2200 to replace. Absolutely not happening. We also had a leak during a very bad rainstorm and the maintenance people tracked mud into our apartment. We were told for a few weeks that someone would be coming to clean the carpets and that never happened. Very disappointed. Other than that, we enjoyed living here, we had great neighbors. But the office itself is horrible, Eagle Rock is just out to get your money. read more

We literally moved in today and so far... not very good experience. We got a fully renovated apartment. It is poorly finished, to say the least. Pretty upsetting to move to a new apartment and encounter so many issues on the first day: - Missing a tile from kitchen's backsplash - Broken tile (fireplace) - Loose knobs (also paint is peeling) - Bad paint job on two doors and bathroom wall - No landscaping (area by leasing office looks great though) . Looks very sloppy. - Missing curtain's string - We can hear every step of upstairs' neighbor - Cherry on top : water leaking from the bathtub to both bathroom AND living room. Day 1. Should we not unpack? read more

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This review is based on the moving in process and only 1 month of living here. Primarily I dealt with Winston and he was very bad about responding to emails or voicemails, he never got back to me. The one time I got him on the phone he acted like he was a financial adviser giving me all sorts of inappropriate advice about my financials. He asked very stupid questions as well. I thought we needed to sign the lease and paperwork prior to moving in but since I never heard back I just showed up on my moving in date. Thankfully I got the supervisor and she mentioned how upset she was because the lease wasn't ready, it wasn't printed out and keys weren't ready either. So I had to wait about a half hour while she got paperwork ready so she could give me my keys. Winston failed to do the initial set up correctly and the carport wasn't added so I had to wait a few weeks before I was able to use the carport. When I finally got into the carport there were locks on 2 out of 3 of the storage units but it was empty. So I placed some items inside and told them I had stuff in there just remove the locks. I also stopped by to let the office know as well. They removed the locks and threw away my husbands military gear. When I asked them to call me about it I never heard back. We are talking about thousands of dollars worth of gear. So far, that seems to be their way of doing business. When it suits them they contact and when it doesn't it goes ignored. Their saving grace is that the complex is very nice, nicest I have seen and I hardly ever see neighbors much less hear them. The place is renovated and pretty new so I'm happy with that part. They failed to inform me of my mailbox # so I had to guess which one was mine. And the mailman is pretty bad at their job, mail is constantly being misdelivered and because there's no outbox it's impossible to correct them. So caution to those looking to live here. read more

Maintenance and management staff are awesome. Very friendly and responsive to any requests. Grounds are beautiful. Plenty of closet space, and washer/dryer in every unit! read more

I have been living at Vista Point for over 17 years, even before Vista Point took over. I absolutely love living here. The grounds are always kept nice and I have always felt very safe at night walking my dog. They are a very pet friendly community. It's a great place to live. I have read some negative reviews regarding the maintenance staff and the management staff. There has never been a time that any work that I have requested was not done. They do a great job and are hard working. I have never had to wait to have work completed and the work that they do, is quality work. The management staff has always been very responsive to my needs and requests. I would absolutely recommend living here. Rhonda C. read more

Lived here over 4 years now and have been struggling on and off with a leak in my daughters room for the entire time. Although they're usually quick at patching it up, I asked that it be repaired properly rather than be bandaged so I won't continue to be inconvenienced. I have now been waiting since December of 2014 and have been forced to live with a hole in my daughters ceiling, accompanied by cold air all winter and water which continues to pour from my ceiling. In addition, there is mold and my apartment stinks because of it. My daughter has not been able to enjoy her room and is now forced to sleep elsewhere in our apartment. I was recently visited by a contractor sent by the management company, who again set no date other than he may be able to come back in 3-4 weeks! This is definitely not a luxury apartment. #Allergic to mold! read more

Vista Point Apartment Homes - Hole in daughters ceiling - Apartments Near Me - Wappingers Falls, New York

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I was considering moving into Vista Point apartments until I did arrive by on this afternoon (Sunday) Before you consider renting an apartment there go look for yourself, take a look at the pool on a Sunday afternoon. I drove through first thing I noticed was dead grass throughout the community they don't water the lawn at all, then I went to pool gate it was a screaming match in there don't plan on relaxing at the pool on the weekend it's a fiasco. Then I proceeded to drive further into the community there is mold on more than half of the buildings they are not pressure cleaned, we got out of our car the mulch is all over the sidewalk granted it rained last night but will that be cleaned Monday morning? There is weeds and debris throughout the community, the mulch looks like the same mulch from the spring nothing put down since or maybe it's last year's, not fresh at all. Bushes are so overgrown nothing trimmed. Children's toys and bikes at front doors and patios get an extra bedroom no one wants to see that outside in a community or go rent a home with a garage. People leave there trash outside there front door? Leave your trash inside if you don't want to see it in the house what Makes you think a neighbor wants to view the garbage "rude". There is also mildew all throughout the AC units outside of the apartments. It's obvious the rent went sky high in beacon and the outer limits of beacon is getting the lower class tenants I heard Vista Point was a nice community in the past, go look for yourself before you rent there. We saw a rat and skunk in the dumpster area wouldn't want to live over there and a huge puddle of water for rodents to drink from by dumpster that should be filled with dirt so they can't drink there after they eat how disgusting. Chelsey ridge is close runner up. Go into new apartments in Fishkill VP run down. Prices high on website too not worth the money at all!! Save yourself the trip. read more

Just moved here from out of state. Gotta say this apartment complex is great!A+++. I am active duty military and encourage you to stay here if you're looking for an amazing place with great amenities and rent! Christina at the leading office is extremely polite and helpful and the maintenance staff is friendly and fast! The apartments already have Verizon Fios so the cable guy was able to come the next day and hook up my cable/internet fast and easy! There's a 24/7 key activated gym that's not just a cheesy apartment gym but an actually gym with free weights/treadmill/elyptical/and machines.Plus it doesn't ever get crowded! I have the 1bdrm/1bath loft with a fireplace and I couldn't be happier with all the space! Also, you have a Full size washer and dryer! And if you want covered parking, there's an option for $50 a month for your own assigned spot which has 3 cabinets for storage as well! You can pay your rent online as well as put in maintenance requests online, it's simple! Once again, I couldn't be happier and I'm sure if you move in here you'll love it too! Btw in the morning I see deer from my balcony just walk around, lol, i don't see that stuff everyday where I've been! Cable company is Verizon Fios and power is Central Hudson gas/electric. Stoves are gas by the way! read more

5 stars for Parker R. He was professional, kind, courteous and very helpful. We ran into a couple of snags and he was super response in helping us iron things out. We couldn't have asked for a better experience. Thanks Parker! read more