We popped in to this small urban visitor center that explores the music of NO and the nearby…read morehistory of the French Quarter. We spent about thirty minutes here watching a short film on the Mississippi River and reading the exhibits on the culture of the people. We did learn about a jazz performance at their other nearby location which was very good. Worth a short detour.

The Baseline: For a national park/monument visitor's center the facility must be informative, have…read moregreat exhibits, and have a park rangers that are knowledgeable of one of the United States' greatest ideas ever implemented that is the National Parks of America. Facility: The New Orleans Jazz/Jean Lafitte French Quarter Visitors Center is a clean, well presented center with great displays and a well organized gift store. Personnel: The park rangers were friendly and informative about the activities in the park. We were given several suggestions of visiting the preserve and the local battlefield as well as information on those locations. The rangers have to be public relations and gift shop customer service at the same time so be kind to your National Park Ranger. They also run programs to educate on the parks and monuments. Stamps: You can get your passport stamps next to the gift shop and Ranger's info station. Special note: If you have young kids or want to be a kid yourself make sure to take advantage of the Junior Rangers program. You will learn and enjoy the National Park more that way.

I recently took a trip to New Orleans but didn't plan any side trips. So, I stopped at the Visitor…read moreCenter and Ashleigh was extremely helpful! She was patient, kind, knowledgable and a real pleasure to work with. She knew the area so well, being a native, and was able to contour our limited time to get the most bang for our buck and time!! She was such a delight to work with and made the perfect recommendations. Thank you Ashleigh!!

Tom was seriously the best! Took so much time and gave us the best information we appreciate all…read moreyour knowledge! Love, Arizona Family.

In the middle of the day on day 5 of our 5 day trip to NOLA, we needed a break from all the walking…read morebut we had already checked out of our air bnb so we had no where that we could just hang out and rest from all the walking and to top it off, it was the hottest day of all the days we were there. Luckily I remembered this Visitor's Center from our last trip! Look, it's not that big nor is the (we'll call it the) mini-museum very appealing but it's a great place w/ a restroom, air-conditioning and insanely helpful people to guide you in the right direction if you're looking for something specific in town. And if it's not too hot, their little courtyard is a nice place to take a break and take some pictures :)

Jackson Square is one of the most beautiful and lively places in New Orleans. The combination of…read morethe historic buildings, the energy of the street performers, and the stunning view of St. Louis Cathedral makes it feel magical. I loved walking around and seeing all the local artists displaying their work--it gives the whole square a creative, authentic vibe. It's also a great place to sit, relax, and just take in the atmosphere of the French Quarter. If you're visiting New Orleans, Jackson Square is definitely a must-stop. It captures everything special about the city in one spot.

To walk through the French Quarters listening to local musicians playing while the sun shines…read morebright is definitely an experience to remember. You're experiencing colonial architecture, lots of history and local ppl willing to tell you about it outside of the tourist industry. Lots of street music and food Now, you will experience urine smells so walk fast in those sections. Also, make sure to walk to the other side of the square to see the beautiful New Orleans sign and the magnificent view of the water

Recently sailed for 7 days on the Norwegian Escape round trip from New Orleans to the Western…read moreCaribbean. We arrived at the port by taxi that drove us right up to the Norwegian terminal door. Our bags were talen out of the taxi by the driver and immediately taken by Norwegian staff and later delivered to our cabin. We checked in and boarded the ship. When we returned to port a week later, we got off the ship with our bags, walked a little ways, being guided by Norwegian staff, right to the taxi exit where we just walked out the door and immediately got into a taxi for the airport. We will travel out of this cruise port again.

We sailed out of the port of New Orleans on December 14. From the moment we pulled up, we got the…read moreroyal treatment. No lines and the porter had us park directly next to the elevator. Good thing we reserved parking in advance. The lot was full if you didn't not reserve. Port employees were super nice and there were no crowds. Upon our return, they were the same, very efficient with our luggage and directed us every step of the way. We had no confusion on where to go, they were so organized. We went from ship to our car and on the freeway within about 30 minutes.

We attended an interview/performance of a jazz group at this park location…read more It was a great experience and a good example of how these urban national parks can have an impact. It was very well done and the music was great. We were glad we happened to see this advertised at the park HQ and we attended.

Randomly saw a sign for this event at the visitor center, and wandered down the street to catch the…read moreperformance. What an unexpected treat. Thanks for hosting the interview and performance

We happened by the welcome center and couldn't be happier that we did. Whitney helped us book…read moregreat tours but also recommended some great restaurants. If you're in NOLA stop by. Thank you Whitney!

Mr.Hobbs did a great job explaining the passport information that was needed. He also took the time…read moreto stop and guide me to the passport office, which was very much appreciated. I had to get my passport photo taken on the third floor, and while it was a bit pricey, the process was still manageable. Finding the passport office was somewhat difficult there are no clear signs in Canal Place, and there are no chairs in the lobby, which made waiting a little uncomfortable. I arrived at 7:15 am for my 7:30 am appointment, and the process itself was very smooth. Everything moved quickly, and I received a call around 11:00 am letting me know my passport was ready. Overall, the experience was straightforward and efficient, and I was able to catch my 3:30 pm flight with no issues. Appreciate yall!

The whole passport office could be improved. Today is January 15th, 2026 and I applied for my…read morepassport renewal on August 19th at the Arnold Missouri post office. I got notification from the apartment of state that they received my application for renewal on August 20th 2025. I have made 53 calls in the last 6 months and no one not a single person and tell me why my renewal is hanged up so long. But Trump in office everything sucks. It's a RENEWAL!!!!!! 6 MONTHS WAITING SUCKS.....¿¿¿¡¡!

Amazing Idea in a great location central for most things in the CBD/French Quarter. I was visiting…read morefrom Baltimore and had a 4pm check-in but my flight got in early. This was an easy safe and secure place for me to store my bag and laptop then explore the city early. The space is great and inviting.

From the owner: Welcome to Secure the Bags — your go-to luggage storage spot in New Orleans. Whether you’re…read morechecking out early, catching a late flight, or just want to explore the city hands-free, we’ve got you covered. Located steps from the action, we offer safe, affordable, and hassle-free bag storage so you can roam the French Quarter, grab beignets, or hit the bars without being weighed down. Our team is local, friendly, and always here to help. Book ahead or walk in — either way, we’ll keep your bags secure while you make the most of your trip.