While hanging out in the French Quarter, I was walking along and found the French Quarter Visitor…read moreMuseum. It's apparently part of the Jean Lafitte National Monument. What caught my eye was the National Park Service logo that was at the entrance. My mind was interested since the actual land designated for this NPS designation was south of New Orleans in the bayous. And so, I walked in and kept my expectations low. After walking around, it definitely felt like a small museum, highlighting the importance of why this designation was necessary and to show the public why preservation was necessary for the future generations. There was a lot of information that was in this area and spent 1 1/2 hours exploring. Most of the time spent was actual reading the displays and informational materials that they had on display. It was cool to learn about the area and how the history influenced what they have going on to preserve the intended area for future generations and further research. The history was interesting and fascinating. We only learn about the bigger picture in school, but learning about these regional grassroots initiatives in the last 100 years and even further gives me pause and meaning. Everything is pristine and the history just leaps off the page. It was nice to have the knowledge and the downtime to soak it all in. While New Orleans is a great place to enjoy and visit, there is those places like here that is often in the background. It's nice to have this place to visit and inform the general public that this place has meaning and is very special to the regions it serves. The overall experience here at the French Quarter Visitor Center was very casual and enjoyable, while being enlightening at the same time. As aforementioned before, it was a small museum but they have a lot to offer. With an accompanying small alcove that serves as a gift shop, you can be sure that you get your knowledge in while supporting the national parks with your patronage. The museum / visitor center was very clean and meticulously organized with great detail. Too bad there's no restroom facilities in house, but there's a communal restroom nearby for the public. For the most part though, coming here when you have downtime during your stay in the New Orleans area does help give you pause, like it helped me appreciate all the traveling I do. While this is a small museum, appreciate the fact that they are here for the general public. Appreciate the fact that they are preserving the region for visitors and future generations. Preserving the history that surrounds the region helps us retain the knowledge so we can make inroads to our future salvation. While I enjoyed my time here at the French Quarter visitor museum, it was a lasting memory I'll treasure for a lifetime. The museum itself had faint air conditioning and I'm not sure if it had WiFi, but it didn't matter to me much at all. If you're in the French Quarter and don't mind to learn about the area, consider walking here off the beaten path and visit the French Quarter visitors museum. You'll be glad you did. It was very much educational and hopefully you'll be able to make that distinction there for yourself. I learned a lot and hopefully I'll be back soon to learn even more about the region. The French Quarter visitor center is located in the French Quarter of New Orleans. It's physically located at 419 Decatur Street in the heart of the French Quarter. They don't charge admission, which is really nice but I'm sure donations and gift shop purchases are always welcomed. For purchases, they accept major credit cards as well As cash. As far as parking goes, your best bet would be paid parking lots nearby or street parking where you can find it. Not much else around that aspect. If you are a public transportation fan, consider the local bus routes that's applicable to your needs to get here to this French Quarter museum and visitor center. For your experience, please allow around an hour to truly experience this space. And of course, there's always uber and Lyft to help with your transportation needs. And so, if you want to be insightful while you're in New Orleans, consider coming here and enjoying and enriching your brain with knowledge of the history of New Orleans and the surrounding area. You'd be endowed with knowing way more than most visitors when they come to the area for a good time in The Big Easy. Definitely recommended for your day trip into the French Quarter. My experience here was happy and the person who helped me was friendly and helpful. 5.0 stars for the overall experience. Support local! A+

We popped in to this small urban visitor center that explores the music of NO and the nearby…read morehistory of the French Quarter. We spent about thirty minutes here watching a short film on the Mississippi River and reading the exhibits on the culture of the people. We did learn about a jazz performance at their other nearby location which was very good. Worth a short detour.

Excellent service. Gave brochures and directions to whatever we needed. Hidden gem to find out…read morewhat's in the city.

Patrik we love you! We meet Patrik first at are hotel as are concierge. He was so helpful and cool,…read morewe made sure to make it a thing to stop by the Decatur visitor center just to say hello on are trip. Thank you Patrik for making this an amazing experience and helping us feel the love of New Orleans.

In the middle of the day on day 5 of our 5 day trip to NOLA, we needed a break from all the walking…read morebut we had already checked out of our air bnb so we had no where that we could just hang out and rest from all the walking and to top it off, it was the hottest day of all the days we were there. Luckily I remembered this Visitor's Center from our last trip! Look, it's not that big nor is the (we'll call it the) mini-museum very appealing but it's a great place w/ a restroom, air-conditioning and insanely helpful people to guide you in the right direction if you're looking for something specific in town. And if it's not too hot, their little courtyard is a nice place to take a break and take some pictures :)

Jackson square is alittle piece of Europe in the heart of NOLA! Bonjour, La Nouvelle-Orléans!…read moreWhat a beautiful combination of history, architecture, art, music, and that unmistakable French joie de vivre! Jackson Square has such a charming European atmosphere! Something about its beautiful architecture, lively surroundings and historic character reminded me of the elegant squares in Paris, the vibrant plazas of Barcelona, and even the famous Grand-Place in Brussels. Different cities, different characters , but that same wonderful feeling of being surrounded by history, culture, and everyday life! This place is origin ally known as Place d'Armes, Jackson Square dates back to 1721 and witnessed some of Louisiana's most significant historical moments like the ceremonial transfer of the Louisiana Purchase in 1803. Later renamed in honor of Andrew Jackson(the 7th president of USA) for his military victory at the battle of NewOrleans in 1815, the square still features his impressive bronze equestrian statue right in the center.And the ARCHITECTURE! MAGNIFIQUE! The stunning St. Louis Cathedral, with its three elegant spires, creates an absolutely beautiful backdrop. On either side stand the historic Cabildo and Presbytère, while the charming red-brick Pontalba Buildings, with their beautiful iron balconies, add so much character. The combination of French and Spanish colonial influences makes this square truly special. Almost like stepping into a European postcard! But the real magic is the ATMOSPHERE! Artists displaying their paintings along the historic iron fences, jazz musicians filling the streets with music, talented performers entertaining the crowds, and even tarot readers adding a little mystery! There's always something happening, and every corner seems to have its own personality. C'est la vie à la Nouvelle-Orléans! I loved wandering around, admiring the artwork, taking photos, listening to the music, and simply enjoying the energy of the square. There's something wonderful about standing in a place with more than 300 years of history while watching modern-day NOLA come alive around you.And of course, Café du Monde is just steps away! Fresh, powdered-sugar-covered beignets and a café au lait make the perfect little French-inspired break. Un vrai plaisir! MY ADVICE: Don't rush through Jackson Square just to take a picture of the cathedral! Walk around, explore the local artwork, enjoy the street performances, and appreciate the architectural details. Daytime is wonderful for photography, while the surrounding streets have a completely different energy in the evening. Parking can be challenging, so walking is probably your best option. The square is FREE to visit, and between the gorgeous architecture, fascinating history, live music, and local art, it's easily one of the best experiences in the French Quarter!so Jackson Square is more than just a beautiful landmark. It's where history, culture, art, and the unmistakable spirit of New Orleans come together. Un petit coin d'Europe au cœur de la Louisiane! A little corner of Europe in the heart of Louisiana! ABSOLUTELY CHARMING! À NE PAS MANQUER!

Disappointing Treatment of a Service Animal at Jackson Square…read more I recently visited Jackson Square with my service dog and was approached by an employee who informed me that dogs were not allowed. I politely asked whether that restriction also applied to service animals. In an incredibly condescending tone, he responded, "Sir, are you telling me that's a service animal?" I confirmed that he was, explaining that my dog is individually trained to detect the presence of tree nuts in my food to help protect me from a potentially dangerous allergic reaction. This is particularly important when traveling and frequently dining at unfamiliar establishments. Despite my explanation, the employee questioned me a second time about whether my dog was actually a service animal. At that point, I told him, "You know what? I don't care about your park. I'll leave. This conversation is ridiculous." The Americans with Disabilities Act (ADA) recognizes the rights of individuals with disabilities who rely on trained service animals. A blanket no-pets policy does not override those protections. I have the employee's name and intend to contact the City of New Orleans and the organization responsible for overseeing Jackson Square. I also intend to consult my attorney regarding this incident and whether my rights under the ADA were violated. Jackson Square is one of New Orleans' most recognizable public landmarks. Its employees should understand the distinction between pets and service animals and treat visitors with disabilities with professionalism and respect. I have no objection to reasonable questions about a service animal's status. What I object to is being treated with suspicion and condescension after explaining that my dog is a trained service animal. No visitor should be made to feel unwelcome for relying on an animal that performs an essential disability-related task.

The Erato Cruise Terminal is a great terminal. Drop off and pick up is easy and there are plenty of…read moreporter available for luggage. Walking is minimal. The building itself isn't the newest, but you don't spend a ton of time there so that doesn't matter to me.

It's a mall with your typical Mall stores it's long the one store we were looking for Hot Topic was…read moregone and I told us it was still there I am now forbidden from using AI.. When a girl walks up to you and says would you like to try this don't it's not a treat it's soap

When I hear about the United States National Park system, I think about the various national parks…read morewe have across the nation. They are charged with preserving historic sites and natural resources for future generations. Imagine to my surprise when I walked into the New Orleans Jazz National Historic Park. I arrived here after spending time at the Mardi Gras museum of costumes and culture nearby in the French Quarter. I was interested in seeing what they have here, as far as preservation efforts went. As it turns out, to my surprise, that it was the preservation of New Orleans Jazz music. I had to soak that in for a minute before sitting in on a concert they were having during my time here at the New Orleans Jazz National Historic Park. During my time here, I learned about the origins of New Orleans Jazz and how the word Jazz was a dirty word back in the 19th century. I probably spent about an hour here, listening to the concert before listening in on the Q&A session, which is how I learned about the history of New Orleans Jazz and how the National Historic Park was set up here in New Orleans. The park building is virtually small, only housing the gift shop and the room where the stage for performances. The room can seat about 40 people, but after that, it was standing room only. It was an interesting experience to learn about the New Orleans Jazz experience, even though I thought it was something entirely different. We all learn stuff every single day. The overall experience here at the New Orleans National Historic Park was very nice and something I normally don't do at home or while traveling: listening to live music. It was definitely a treat for me and one I would treasure for the rest of my life. I helped pique my interest in the music genre and hope to listen more of New Orleans Jazz or Jazz in general in the near future. They have a small gift shop that benefits the National Park Service. The New Orleans National Historic Park is located at 916 North Peters Street in the heart of the French Quarter in New Orleans. Admission to this historic park is free and the concerts here are free to enjoy and listen too. It was a treat for me to be here while on vacation. They also do concerts for educational purposes at the New Orleans Jazz Museum. I could have taken the city bus here, but I was on foot at the time of my visit. City bus routes 5 and 55 stops nearby. If nothing else, you can get here by Uber and Lyft as well. Best bet is to see if you can get a schedule before getting here, so you can enjoy the concerts when they are available. For the most part though, it was nice to be here and enjoy a performance while out on the French Quarter. I usually don't see or hear Jazz as I should be, so it was a definite treat to be here. Don't be fool like me when you see National Historic Park on the building. It was just a different vibe when I walked in and I was explained that they preserved the essence of New Orleans Jazz here. I learned something new when I got here and gained a new appreciation for New Orleans Jazz. It is awesome for the federal government to created this preservation movement back in 1994 here in New Orleans. If you are ever in the area and want to stop by and listen, come on down. You may want to check online for times and places for concert information before coming by. I would recommend coming here on your next visit to the French Quarter. It's something off the beaten path in the Big Easy, but you'll have fond memories that will last a lifetime. The music is fun and lively and the company was good too. 5.0 stars for the overall experience. Quite a treat to be here. Support local! A

We attended an interview/performance of a jazz group at this park location…read more It was a great experience and a good example of how these urban national parks can have an impact. It was very well done and the music was great. We were glad we happened to see this advertised at the park HQ and we attended.

We happened by the welcome center and couldn't be happier that we did. Whitney helped us book…read moregreat tours but also recommended some great restaurants. If you're in NOLA stop by. Thank you Whitney!

I needed to travel out the country last minute for work and guess whose passport was expired?? ‍‍…read more Called the 1-800 number and was able to get an appointment within 48 hrs. Went to the office and the entire process was very efficient, and the staff was very kind and patient! I sat in the lobby of the Westin and did some work for a few hours and then I got a call that my new passport was ready for pickup! I could not have asked for a better experience and would definitely recommend this office to anyone needing their passport urgently!

The whole passport office could be improved. Today is January 15th, 2026 and I applied for my…read morepassport renewal on August 19th at the Arnold Missouri post office. I got notification from the apartment of state that they received my application for renewal on August 20th 2025. I have made 53 calls in the last 6 months and no one not a single person and tell me why my renewal is hanged up so long. But Trump in office everything sucks. It's a RENEWAL!!!!!! 6 MONTHS WAITING SUCKS.....¿¿¿¡¡!

Amazing Idea in a great location central for most things in the CBD/French Quarter. I was visiting…read morefrom Baltimore and had a 4pm check-in but my flight got in early. This was an easy safe and secure place for me to store my bag and laptop then explore the city early. The space is great and inviting.

From the owner: Welcome to Secure the Bags — your go-to luggage storage spot in New Orleans. Whether you’re…read morechecking out early, catching a late flight, or just want to explore the city hands-free, we’ve got you covered. Located steps from the action, we offer safe, affordable, and hassle-free bag storage so you can roam the French Quarter, grab beignets, or hit the bars without being weighed down. Our team is local, friendly, and always here to help. Book ahead or walk in — either way, we’ll keep your bags secure while you make the most of your trip.