We popped in to this small urban visitor center that explores the music of NO and the nearby…read morehistory of the French Quarter. We spent about thirty minutes here watching a short film on the Mississippi River and reading the exhibits on the culture of the people. We did learn about a jazz performance at their other nearby location which was very good. Worth a short detour.

The Baseline: For a national park/monument visitor's center the facility must be informative, have…read moregreat exhibits, and have a park rangers that are knowledgeable of one of the United States' greatest ideas ever implemented that is the National Parks of America. Facility: The New Orleans Jazz/Jean Lafitte French Quarter Visitors Center is a clean, well presented center with great displays and a well organized gift store. Personnel: The park rangers were friendly and informative about the activities in the park. We were given several suggestions of visiting the preserve and the local battlefield as well as information on those locations. The rangers have to be public relations and gift shop customer service at the same time so be kind to your National Park Ranger. They also run programs to educate on the parks and monuments. Stamps: You can get your passport stamps next to the gift shop and Ranger's info station. Special note: If you have young kids or want to be a kid yourself make sure to take advantage of the Junior Rangers program. You will learn and enjoy the National Park more that way.

Excellent service. Gave brochures and directions to whatever we needed. Hidden gem to find out…read morewhat's in the city.

Patrik at the 339 Decatur location was amazing!! He helped us pick our tour, gave us shop and…read morerestaurant recommendations!! He was so sweet and full of information.

In the middle of the day on day 5 of our 5 day trip to NOLA, we needed a break from all the walking…read morebut we had already checked out of our air bnb so we had no where that we could just hang out and rest from all the walking and to top it off, it was the hottest day of all the days we were there. Luckily I remembered this Visitor's Center from our last trip! Look, it's not that big nor is the (we'll call it the) mini-museum very appealing but it's a great place w/ a restroom, air-conditioning and insanely helpful people to guide you in the right direction if you're looking for something specific in town. And if it's not too hot, their little courtyard is a nice place to take a break and take some pictures :)

To walk through the French Quarters listening to local musicians playing while the sun shines…read morebright is definitely an experience to remember. You're experiencing colonial architecture, lots of history and local ppl willing to tell you about it outside of the tourist industry. Lots of street music and food Now, you will experience urine smells so walk fast in those sections. Also, make sure to walk to the other side of the square to see the beautiful New Orleans sign and the magnificent view of the water

Excited about some "me" time to explore the New Orleans on foot, I just knew Jackson Square would…read morebe an excellent place to start my adventure. ++ I made my way here mid to late morning on a weekday and found that it was actually quite peaceful. ++ Chock full of history, Jackson Square features really informative plaques commemorating the rich history surrounding the square. ++ Matteo R puts it best when describing the luxurious vegetation throughout the plaza, including the banana trees and velvety green grass. ++ Catching some tunes from the steam calliope docked nearby on the Big Muddy really made the visit even more special. I'd highly recommend stopping by Jackson Square if you're looking for something unique and relatively quiet (depending on when you stop by) during your visit to New Orleans.

We sailed out of the port of New Orleans on December 14. From the moment we pulled up, we got the…read moreroyal treatment. No lines and the porter had us park directly next to the elevator. Good thing we reserved parking in advance. The lot was full if you didn't not reserve. Port employees were super nice and there were no crowds. Upon our return, they were the same, very efficient with our luggage and directed us every step of the way. We had no confusion on where to go, they were so organized. We went from ship to our car and on the freeway within about 30 minutes.

the port was ez to go to the boat for first cruisers for valor boat for a 4 day cruise to Cozumel…read moreMexico it was so fun and cool The view on sun set in the middle of the ocean

We attended an interview/performance of a jazz group at this park location…read more It was a great experience and a good example of how these urban national parks can have an impact. It was very well done and the music was great. We were glad we happened to see this advertised at the park HQ and we attended.

Randomly saw a sign for this event at the visitor center, and wandered down the street to catch the…read moreperformance. What an unexpected treat. Thanks for hosting the interview and performance

We happened by the welcome center and couldn't be happier that we did. Whitney helped us book…read moregreat tours but also recommended some great restaurants. If you're in NOLA stop by. Thank you Whitney!

I needed to travel out the country last minute for work and guess whose passport was expired?? ‍‍…read more Called the 1-800 number and was able to get an appointment within 48 hrs. Went to the office and the entire process was very efficient, and the staff was very kind and patient! I sat in the lobby of the Westin and did some work for a few hours and then I got a call that my new passport was ready for pickup! I could not have asked for a better experience and would definitely recommend this office to anyone needing their passport urgently!

The whole passport office could be improved. Today is January 15th, 2026 and I applied for my…read morepassport renewal on August 19th at the Arnold Missouri post office. I got notification from the apartment of state that they received my application for renewal on August 20th 2025. I have made 53 calls in the last 6 months and no one not a single person and tell me why my renewal is hanged up so long. But Trump in office everything sucks. It's a RENEWAL!!!!!! 6 MONTHS WAITING SUCKS.....¿¿¿¡¡!

Amazing Idea in a great location central for most things in the CBD/French Quarter. I was visiting…read morefrom Baltimore and had a 4pm check-in but my flight got in early. This was an easy safe and secure place for me to store my bag and laptop then explore the city early. The space is great and inviting.

From the owner: Welcome to Secure the Bags — your go-to luggage storage spot in New Orleans. Whether you’re…read morechecking out early, catching a late flight, or just want to explore the city hands-free, we’ve got you covered. Located steps from the action, we offer safe, affordable, and hassle-free bag storage so you can roam the French Quarter, grab beignets, or hit the bars without being weighed down. Our team is local, friendly, and always here to help. Book ahead or walk in — either way, we’ll keep your bags secure while you make the most of your trip.