We moved my father to Paramount Bethel Park in March of this year. It was a confusing and…read moredifficult time for everyone, but Tonya, the Admissions Director assisted us through it all. She was compassionate, involved, and knowledgeable about all aspects of what we needed. Her help in getting my dad in a beautiful room was exactly what we needed but didn't know how to go about securing. While the transition is never easy Tonya and the staff ay Paramount Bethel Park have made him (and us) feel welcome and cared for. We would, without hesitation, recommend Paramount Bethel Park to those looking for a safe, caring and beautiful place to live.

Please do your homework before placing your loved one at this facility. Please ask questions,…read moreturnover rate of staff, how many agency caregivers are working, caregiver to patient ratio. Look at the turnover rate of the people running the place. Are nurses passing meds or Med Techs, are the people providing the care CNA or caregivers, will you be notified of any changes in your loved ones condition, what exactly do you do you mean by "assisted living". What does that include? What is the average time to answer a call bell..but please do not be fooled what they do is send somebody in to quickly turn off the light and will tell your loved one, " I will tell the nurse." Help is usually at least 30 minutes away or more. Due to Covid the meals were in the room brought up in a cardboard box and 99% of the time my moms food was placed out of reach. Never opened or set up for her to eat. Not to mention the food is cold and the tiny plastic utensils that are handed out are the size for a preschooler to use and very flimsy. Many of the meals I would have a hard time eating due to the size of the bun or meat itself let alone an 85 year old woman with missing teeth. Often times the meals were just left all day without being picked up. My moms pills were left on the bedside stand more than once and I even found medicine on the floor that I am certain was charted as given. My moms pull up many times was soaking wet with urine, she did develop skin breakdown, that I had to mention to the staff to get ointment to put on. They never even saw it. Using a wipe after changing her was never even a thought, something else I had to tell the staff to do. Many meetings with the people running the place did nothing. They sat there and listened and all these false promises that never happened. My moms personal property was used for other residents, they would just come in and " borrow as needed," even during Covid. I caught the staff playing on her computer while she was asleep. Items went missing more than once. My mom like so many older people was afraid to say anything to me because of the fear of the ramifications. The second and third floor reek of urine. During many visits to my mom I would be there for hours without a single soul checking in on her. We ended up hiring help to sit with her on top of paying that astronomical prices of that place. I ended up calling the state and other places to look into this facility. I could write a book of horrors and just might. I just am trying to help others not to be fooled. I believe that place could sell snow to an Eskimo. Please do not hesitate to reach out to me, 412-742-8015. I will be more than happy to provide proof to anybody that is looking at the Paramount at BP. We had cameras installed so my complaints and concerns are 100% documented. If I could save just one elderly person from what we went through I would feel happy. I would not put a dog at this place.

I wanted to say how thankful we are to Children's hospital in Pittsburgh. We came to the ER for our…read moreson and the ER staff was a blessing. The attending Doctor... Dr. Maria Antonucci was the BEST Doctor I've ever encountered and she was an angel to us. The nurses on 6A were fantastic! These nurses and techs are 10/10. Very impressed with all of them. I've been a nurse myself since 2005 and I'm picky and I really was so grateful to everyone

UPMC Children's Hospital of Pittsburgh is widely recognized as a premier pediatric medical center…read more Located in the Lawrenceville neighborhood, it was a quick walk from my apartment. In addition to walking by a gazillion times whilst living there, I'd also done some volunteering (with organizations and not directly with the hospital). It's world-class not only in medical treatment but in the care given to the children who are patients.

Was not very pleased with the type of care given to elderly relative. Caregiver called off several…read moretimes in just 4 months leaving no one to care for relative. She spent more time smoking outside and on her phone attending to her own personal problems then watching what she was supposed to be doing at her job. Office never sent another caregiver to to take the shift. I'm extremely disappointed in the quality of care and the condition the house was left in. elderly relative was left with rotting food to eat, and most meals were frozen meals instead of prepared food, while refrigerator and pantry was well stocked. I'm Curious about the type of individuals that go through the hiring process...

Theresa Berger, care coordinator, is doing an outstanding job, assessing care needs and scheduling…read moreappropriate care givers. She is a gem in rough and deserves to be recognized and compensated for her years of experience and daily stress of a care coordinator. Thanks Theresa!!

I have known Lynn for over 20 years and have used her placement service for my personal care homes…read morewhen I was an administrator. Without a doubt she is the best advisor for older adults needing personal care/assisted living placement that I have ever seen and I have worked with them all. She will take the time to find the right place for your loved one and has years of experience to draw upon. I have even used her for my own family! Lynn is a social worker by training and knows the industry very well. There is never a cost to work with her.

My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

The staff at Southmont are so patient friendly. Very knowledgeable. I think they go above and…read morebeyond to make patients feel at ease.

Capable Caring Hands level of care is awesome. The staff is by far one of the most professional,…read more understanding and caring staff I have had the opportunity to encounter. I would definitely recommend this agency if your looking for quality care. Keep up the good work!!!!!

This agency has been great to work with. They provided care and compassion to my family member. I…read morestrongly recommend them if you are looking for someone to assist you and your family member.

The company is great to work with - always up-beat and on the ball with kind and compassionate…read morecaregivers. Would recommend them 100% for any in-home needs!