Thank you so very much for the wonderful care that ALL of you gave to my brother, David J Loeffler…read moreSr. Dave fought cancer for five long and painful years and you all helped him to pass in comfort. Thank you also for the kindness shown to Dave's children,siblings and friends. Your setting is beautiful,warm and inviting ( realizing that no one really wants to meet the end of their life) Your grounds evoke peace. Thank you really doesn't fully cover it!

The staff were very kind . The setting was lovely. I only wish my mom could have seen her…read moresurroundings. She did see the birds and squirrels from her room. The ringing of the bells when she passed was comforting. The cafeteria was well ran with friendly staff and great tasting food The only negative was that we were offered bereavement counseling and the social worker still has not reached out.

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

Came in with my grandmother for PCW work and all the staff were very kind! Applying for the first…read moretime was confusing but they helped us through the process and was very patient. Overall, I would recommend!

One of the best companies there is by far!!!!!!! Such…read morecompassionate team members and above and beyond service.

Jason Berczy was a great help navigating the many facilities we considered for our sister and…read morebrother in law before leaving the hospital. We never met Jason but had too many to count detailed and emotional discussions about our loved one. You'll be glad you got him involved with this most difficult decision. This assisted senior living facility was our 10th placement experience with our immediate family and unfortunately won't be our last. Wish Jason could be there for our next, but we live 400 miles away.

Sadly I would like to give more stars only for the caregivers, but it's not possible as a…read moreresponsible human. BEWARE this facility has had over 7 Director's of Housing in the last 4.5 years. The bar is extremely low. If your loved one is in need of actual assistance, say Level 2 or 3 acuity they are not equipped nor willing to care in a dignified manner. My mother moved here in early 2020 with the same level of care needs as when she was forced out in late 2024. The current housing director, Candice, began a campaign to kick her out in June 2024 using emotional abuse, retaliation and bullying tactics. She repeatedly entered her room without permission and told her she was "feeble, and too much work." She insulted and dehumanized my mother and instructed caregivers to strip her of care needs she had been receiving for years. While some caregivers complied with these dehumanizing instructions, others did not (thank you to the few and shame on the rest!) In addition, the food is of low quality, with the same basic menu repeated every week. Bland picnic food such as hotdogs and potato chips are served multiple times a week with nary a vegetable in sight. There is NO DESIGNATED CLEANING STAFF. The caregivers are expected to clean the rooms on top of all of their other duties. This is simply not possible so please enjoy filthy rooms in unhygienic conditions. I am consciously choosing not to name caregivers in this post as I fear retaliation for them. But my hope is that if you have a vulnerable or disabled senior in your life you will read this review and look for another location for your loved one. Otherwise, plan on visiting MULTIPLE times a week/month until they make serious changes in management and find a competent Director of Housing. What a sad and disgraceful end for my family at this residence.

Absolutely do not send your loved one to live here if they have medical needs. Staff are unlicensed…read moreand unable to provide routine care. It is not safe. They have abandoned patients in the ER and refused to let them come home because they didn't want to provide simple wound care. Their staff are rude on the phone and uncaring. Think twice before sending someone here, it's very sad and sinister.

My mother has been there several years now, and has had a great experience. My dad and she moved…read moreinto the Independent Living Community after waiting for a 2 bedroom apartment. My siblings and I visit often. She likes the meals and staff, and is very busy with the activities. She has made a number of friends there - and that was critical after my father passed. They have done a lot of remodeling in the past few years, and the common areas are beautiful and well maintained. There is a fitness center and pool, a pub, a library, a small store and a bank. She is Catholic and attends daily Mass. When my father was in home hospice, the staff was especially attentive and caring. I cannot say enough good things about her experience there - and about what we as family have seen when with her.

My grandfather lives here. I visit him fairly frequently. The community itself is fairly cliquey,…read moreso if your elderly family member isn't a social butterfly they may have problems making friends. The food is so-so and very salty. They do a mediocre cleaning job on residents' apartments. On multiple occasions, the cleaning supplies I keep in my grandfathers closet (which I have purchased because the apartment never seems very clean), have been stolen. I would never recommend this place or want to live here myself. One positive thing I can say is that the front desk staff and food waitstaff are wonderful and helpful.