I have never been so thankful as I have been with Queen City Hospice, aka QCH, and their Head RN…read morePaul Johnson, and Paul's team of amazing caregivers. I have benefited from other hospice organizations for other family members and after experiencing QCH I will ALWAYS choose them from now on!! Here is why... I wanted in-HOME care for my mother who had lung cancer that spread to the brain. She was a smoker of 53 years. In the past, we had used another hospice company with in-FACILITY care for my father who had oral cancer, lost his jaw, and was bleeding consistently from his trachea implant. This in-FACILITY care was good. When we used the same company for in-HOME care for my mother, the care was less than desirable. That was when I realized that Queen City Hospice was a true GEM!!! All elder care IS NOT equal!!! While the other facility had visited our home in the days beforehand, I still did not have the needed equipment or actual physical support. On a surprise Saturday morning, my mother drastically declined, falling while trying to walk. As I was trying to help my mother get up to a safe place and tending to my 2 year old son screaming at my leg, I called the our original hospice in a panic, needing serious help from an aid. I was told that aids do not work on the weekend. I wish I had known this point and understood what that really meant in practice, not just theory. The reality meant- I was totally on my own for the weekends, including the soon emerging emergency on my hands. Luckily, a neighbor recommended Queen City Hospice, I called, and without delay they came to the rescue!! Within hours of a phone call we had transferred hospice centers, we had oxygen, a hospital bed, bedside commode, medicine, a nebulizer, and 24 hour--round-the-clock care so I could rest amongst other benefits. The QCH nurses and staff were AMAZING!!! It was like having family here in a strange city. They were there to listen when I needed to talk, and stayed out of the way when I did not. Everyone was super experienced and knowledgeable. I have never experienced such love, concern, care, and beautiful compassion like I did from Paul and his team. My mother died in my arms 48 hours later. Thankfully the nurse at the bedside prepped me for everything that was happening. I really felt she passed without pain and in peace like she always wanted. For a brief moment, neither one of us felt fear and we were able to focus on our bond, our relationship, all because of the incredible care of Queen City Hospice!

Dr. Mike and Marcus have been so helpful and informative. They have helped me with movement and…read moreflexibility while I deal with osteoarthritis in my knees. Much improved! Highly recommend.

I normally don't like leaving bad reviews, but I believe senior care is too important to not do so…read more This company does not follow up on their care providers like they say they do. Our provider was a now show, and, after 30 minutes, we called, only to get an answering machine. They returned that call more than 3 hours later. Luckily, we were able to find an alternate caregiver, a family friend, to come help. My mother, 91 years old with dementia, was in bed almost 2 hours later than normal, soaking wet. My wife kept trying to call, and, finally talked to the owner. His solution, especially after already having someone on the way, was unacceptable. There is no excuse for not following your own call in procedure that you sell yourself on. This company cannot be trusted to care for the elderly.

My mom is currently in Pleasant Ridge Health Care Center,and she is getting quality health care…read morefrom the staff. Before she was admitted into the facility, our family was given a tour around the facility, and we were show around, and encourage to ask any questions or concerns we had. They provide great therapy for all patient's ,and they have lots of activities for the residents to attend throughout the day, so they can interact and get to make friends with the other residents and staff. They ate constantly moving in and out of the patients room, helping them to get wash up and making sure they are clean and comfortable. For people like my mom , who can't hardly see, the nurses and the aids come into the room, and help feed them, and get them up to go to the bathroom, and they even dial my mom's phone for her to talk to her family members, because she can hardly see to dial the phone for herself. To bring in the New Year, they gave all the residents a New Year's Eve Party, and all the people got large bags of gifts and snacks. The place has always been clean and fresh every time I was there. I just wanted to thank the caring and loving staff of Pleasant Ridge Health Care Center.

I had to assist a friend with their endoscopy and I was very pleased with the TSEC…read more Parking - very close to the building and has a dedicated parking lot. In Clifton, this is a godsend. The staff - pretty nice and explained everything. WiFi - Great speed and I had no trouble connecting my devices. *It is only "on" Mon-Fri 6am-6pm Magazines - there were not many to choose, but they were current and representative of diverse interests (Sports Illustrated, Time, Cincinnati Mag. ) The patient and friend are notified via a vibrating and beeping restaurant type pager device that fits in a pocket and has sufficient range that works not only in the upstairs waiting room, but in the parking lot as well. Misc - The coat rack is large and has plenty of room for coats. The bathroom has really cold water, the hot water did not seem to be hooked up. Not necessary to have clean hands, but it was kind of annoying. Waiting Room - The waiting room on the second floor is nice and a decent place to spend a half hour to an hour. There is even a computer if you don't have a laptop! http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=h0ikuQ07IcTkOBfBAr9xnQ There is no microwave. There is a small vending machine with some snacks and whatnot. http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=Dj6PrOvqyIbrxao12M9zHw The TV was in working order and I was able to essentially mute it since I was not watching it. http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=WNN8mgzQyYs8H8RYYoHlKQ The recovery area is open but is individually draped off for visual privacy. Sadly I overheard someone talking about their chemo and after just seeing 50/50, I felt bad for them. Patients (homophonic pun intended) are scheduled 1 hour before the actual appointment and we certainly waited a looooong time. http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=HBZwUpGzNtvzGPn4GnIGog I think we were there about and hour and a half or longer before our buzzer went off. While I hope that I never need to be 'scoped, TCEC is a decent place with competent healthcare professionals.

My wife was satisfied with her first visit a few years prior; but this last visit was disapointing…read more I was waiting for her in the 2nd floor waiting area and saw a bedbug. Yes, I know what a bedbug looks like. I didn't want to scare anyone else in the room, and simply told the receptionist. A little while later someone came in the waiting room spraying alcohol and wipping things down. We talked a little and she said it wasn't the first time she was asked to do the same thing. A bit later I was told to sit with my wife as she recovered. I overheard a nurse say that number 3 (my wife) was "the one with bedbugs" and that they would have to wipe it down. I went up to the nurse and said that I was pretty sure (we now know for sure) that we did not bring the begbug with us. I also mentioned that the person spraying alcohol for bugs was asked more than once to do so. The nurse was adament that alcohol was 100% effective on bedbugs. I agreed that is was effective when sprayed DIRECTLY on bedbugs; but asked "what about the ones in the crevises of the chairs and other furniture in the room?" She still insisted that we must have brought it in. I didn't argue anymore. She seemed annoyed with us for the rest of the visit.

It's been definitely real and all ive expected I love to be able to continue doing business here…read morecause I feel they are fair although I was caught off guard and with low prices I'm also in the position to accept their product knowing without looking that it's gonna be what's expected and worth the possible outcome than shopping anywhere else and hoping my family will enjoy as well In the future

My mother needed to find an assisted living situation in short order. I was frantic on a Friday…read moreafternoon as I called Assisted Living Locators. By Tuesday of the following week David Flautt had arranged for us to tour some great facilities he had identified using the information I'd shared. Having him with us on the tours helped us feel confident we were asking all the right questions. With David's expert help we were able to find the perfect place in record time. David not only helped us to explore the best available options based on our needs he also provided invaluable information about things we needed to keep in mind as we went through the process of choosing a place and how to make it happen. We learned that some of the things we had been worried about were not really issues. He made us aware of things we had not even thought about that we needed to know. Now only a month later, my mom is happily getting settled into her perfect new home. I can't say enough good things about David and about Assisted Living Locators.

My stay here for rehab was so very restful. A broken femur bone brought me here. The therapists and…read morestaff are very caring and kind! I even had visits from the head carmelite sister! A memory that will stay with me always! The care and concern of each person here made recovery time an unforgettable experience. If I could, I would rate this higher, much higher than a 5 star!

The service that they provide is excellent indicator they give is above and beyond and sometimes…read moreyou can go in and wait maybe a little longer than expected but overall the doctor that I see Mary Weatherington is the best!

There is a doctor Mary Weatherington here that rushes you out of your appointment without listening…read moreto your health problems. She is quick to rush you out the door & limits the amount of health complaints you can talk to her about during your visit. She told me the clinic only allows her to spend 7-10 minutes per patient & spends most of this time typing in her laptop so be prepared for her to walk out of the room when your time is up! Lately she is not really concerned with patient care. She does no research when it comes to helping a patient that is not doing well & she simply tries multiple medications until she can hopefully guess which one may or may not help you feel better. She looks tired & frustrated & this comes across with her lack of compassion & NASTY attitude towards the staff & patients. You can hear her yelling at her staff routinely when she is upset. I believe she has forgotten that without a loyal staff she could not be successful at helping patients improve their health.. Don't bother calling the triage nurse over the phone if you need a refill; it takes more than a week for the office to get back to you or your pharmacy but they will try to get you to come in for more visits to get your refills which most doctors will do over the phone when they call your pharmacy. Stay away from this clinic! The nasty attitude of this doctor has confirmed to me that she is not happy with her job but that is no reason for her to take it out on her staff & patients. Doctor Weatherington either quit your job & move on or think back to why you became a Doctor way back during your younger days. I am sure you have lost your way & pray you find it again. If not just retire... you are done!

Dr. Graham took care of me and my siblings when we were younger and when I visited Cincinnati - she…read morealso saw my sons. She is everything you want a doctor to be - brilliant, warm, caring, and knowledgeable. Her staff are kind as well - literally was so gentle giving my son a shot that he didn't flinch. I seriously love her office and the staff - they are so encouraging. I leave the office with great tips and feeling really good (which is a lot to say from someone that literally struggles with the medical field). It never feels like it's a corporate thing, a pharmaceutical treasure chest, or a 15 min. and gotta go Factory.