I don't know who came to your homes, but the one that came to help us was terrible. She was to aide…read morein with his shower. She stood out in the hallway. I did every thing myself. Her purpose as to stay with my husband so I could go to my doctor's appointment. After the shower caper I didn't feel it was safe to leave her in charge. I contacted my daughter to complain, she took off work to come sit with them both while I was gone. She said she didn't bring gloves so I to provide them! She never laid hands on my husband. She was scheduled for 3 hours. Also, asked for coffee before I left! But I only have decafe and she said she doesn't drink decafe. Pffft! My daughter arrived and the visiting angel left shortly after I did, when I explained to her my daughter was only visiting. I called and reported her behavior and that she was no help at all. My daughter stayed until I returned. I called the office and complained that she was there for 1 hour and 15 minutes. They still charged for 3 hours!!!!! A few months later I called them again because I was headed for surgery and my family could not cover all the day time hours. So 3 hours a day would work to cover the hours. WELL GUESS WHAT????? They sent the same girl! My daughter remembered her and told her to go back to her office. GUESS WHAT?? they still wanted me to pay for that 3 hours that she didn't help us. Done with them.

I apologize for taking so long to write a review. My 100 year old grandmother sustained a fall and…read morefractured her hip In 2019. After surgery she went to a nursing home for rehabilitation for about 6 weeks. The care that my grandmother was provided in the nursing home was absolutely horrible!!! I decided to bring my grandmother home however; it would require a lot of assistance. My grandmother was placed in Hospice. Hospice was phenomenal but they only came two times a week. They only stayed about one hour or so. It was not long before I realized that I needed a lot more assistance. I decided to try Visiting Angels. They were a lifesaver I was assigned an excellent care. She truly cared about my grandmother. The caregiver came whenever I needed her. She treated my grandmother as if it was her grandmother. My grandmother passed when she was 101 years old. I am so grateful for Visiting Angels helping to make my grandmother's last days and transition very peaceful and loved.

I have never been so thankful as I have been with Queen City Hospice, aka QCH, and their Head RN…read morePaul Johnson, and Paul's team of amazing caregivers. I have benefited from other hospice organizations for other family members and after experiencing QCH I will ALWAYS choose them from now on!! Here is why... I wanted in-HOME care for my mother who had lung cancer that spread to the brain. She was a smoker of 53 years. In the past, we had used another hospice company with in-FACILITY care for my father who had oral cancer, lost his jaw, and was bleeding consistently from his trachea implant. This in-FACILITY care was good. When we used the same company for in-HOME care for my mother, the care was less than desirable. That was when I realized that Queen City Hospice was a true GEM!!! All elder care IS NOT equal!!! While the other facility had visited our home in the days beforehand, I still did not have the needed equipment or actual physical support. On a surprise Saturday morning, my mother drastically declined, falling while trying to walk. As I was trying to help my mother get up to a safe place and tending to my 2 year old son screaming at my leg, I called the our original hospice in a panic, needing serious help from an aid. I was told that aids do not work on the weekend. I wish I had known this point and understood what that really meant in practice, not just theory. The reality meant- I was totally on my own for the weekends, including the soon emerging emergency on my hands. Luckily, a neighbor recommended Queen City Hospice, I called, and without delay they came to the rescue!! Within hours of a phone call we had transferred hospice centers, we had oxygen, a hospital bed, bedside commode, medicine, a nebulizer, and 24 hour--round-the-clock care so I could rest amongst other benefits. The QCH nurses and staff were AMAZING!!! It was like having family here in a strange city. They were there to listen when I needed to talk, and stayed out of the way when I did not. Everyone was super experienced and knowledgeable. I have never experienced such love, concern, care, and beautiful compassion like I did from Paul and his team. My mother died in my arms 48 hours later. Thankfully the nurse at the bedside prepped me for everything that was happening. I really felt she passed without pain and in peace like she always wanted. For a brief moment, neither one of us felt fear and we were able to focus on our bond, our relationship, all because of the incredible care of Queen City Hospice!

From the owner: Queen City Homecare is a fully equipped and insured home care agency located in the Greater…read moreCincinnati region ready to attend to your unique needs.

We have been with HomeHelpers for a few years now. I really appreciate that if someone calls off…read morethey can usually find a person to come in and fill the position. We have had some amazing caregivers that are like family and we trust completely, which is really hard to find these days. Beth and Elizabeth works with helping us in scheduling and billing. They have been great to have help us navigate the VA and private pay.

Spoke with someone regarding intake that was impatient, arrogant, did not listen and assumed she…read moreknew what I was going to say before I said it - and when I informed her that she was incorrect she just barreled along. because of this experience I would not trust this company with any love one of mine. I know that these people could not possibly be "as good as it gets" as is stated in another review. Clearly whatever was positive about them in 2012, 2015 or even 2020, is long gone. I recommend that you keep looking elsewhere, I know I will be.

We were very disappointed in the home care service provided to us by Family Bridges…read more it started out ok but quickly deteriorated to the point that we we were left without any coverage for multiple shifts. My husband is in a wheelchair and needs a lot of assistance getting in and out of bed, getting dressed and toileting I was left having to perform these tasks because they could not provide us with an aide. We also had a theft of a number of expensive items while their carers were with us. Finally they are more expensive than most home care services. We would have been glad to pay the extra if their service was of a higher quality but unfortunately it was not.

From the owner: Family Bridges is a Cincinnati home care agency with additional offices in Dayton, & Northern…read moreKentucky. We offer in home elder care which allows seniors to live the way they want to. In-home assistance provides elders with a sense of independence and comfort that can't be found outside of their home. Our service allows clients to remain in a safe environment with one-on-one assistance from our experienced & compassionate caregivers.