1. Visiting Angels

0

Barboursville, WV

Cancel

Open app

Search

Visiting Angels

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

Visiting Angels Photos

Recommended Reviews - Visiting Angels

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Village Caregiving

Village Caregiving

1.0(1 review)
0.0 mi

I just want PATIENTS' RIGHTS to be important to ALL…read more. HOMECARE ... Well...... Where do i begin? The company started out strong, then they dropped the ball on my mom 1 week later. My sister and i live 5 hrs. away Mom needed help so i reached out to Village Caregivers about just a shower two times a week for Mom. I was doing Private Pay. Well, for the 1st couple of visits, things went great. Parents liked AMANDA, then she started calling in, and then it turned into no-call no-shows. I personally called the office and was told, "I'VE BEEN ON VACATION I JUST GOT BACK YESTERDAY." This location is extremely unprofessional i call no one answers. I leave messages (17) NO RETURN CALLS. Lucas went out to do the VA eval on 7/10/26 Mom was approved for 13 hrs. The company invoiced me for every visit. Now to discuss the events of August 2026 the aide only showed up 1 time the whole month 8/7/26 i got invoiced upon noticing it i called no answer left message i got an email from WADE McGLONE Esq (Village Caregivers, managing partner/ President of Finance) " You are correct, you VA auth for 2 hours a week covered the SINGLE shift in the period. I will delete the invoice. My apologies. AUG 7th 5:15pm-6:30pm. I've called this company about many issues, but they won't answer the phone or return calls for me , they did answer for my sister 2 minutes after i called. I also called the corporate number and left another message; no callbacks or email replies. The main problem i have i work in healthcare in my state, and this is elderly abuse and neglect in care for not only my mom but other families, and i will call adult services to report this matter. I told this company in a voicemail how they treated my mom and family; I'm sure we're not the 1st and won't be the last, and it's not acceptable. i have documented everything on my end. Only 1 visit for the month of August $26. i was billed for $104. for visits. The text message i got from the caregiver was insane " I WAS JUST LETTING YOU KNOW TO LET YOUR DAD KNOW I WONT BE THEIR MY DAUGHTER HAS STUFF GOING ON" that was on Aug 14th,2026 i agsin called the office spoke to some guy was told " IM NOT SURE I HAVENT TALKED TO HER TODAY" my reply was " THIS TEXT IS SO UNPROFESSIONAL IS HOW EVERYONE COMMUNICATES?" I also asked about the last no-call, no-show, etc.. I have 45 days of stress from this company; I'm truly not sure where or why things went wrong. I just want PATIENTS' RIGHTS to be important to ALL.. Thanks Stephanie C

From the owner: The friendly, caring caregivers at Village Caregiving provide elderly respite care in…read moreBarboursville, WV to enable seniors to retain their independence while living a fulfilled and productive life. For more information on our in home care services in Barboursville, West Virginia, feel free to contact us.

Photos
Village Caregiving
Village Caregiving
Village Caregiving

See all

Visiting Angels - homehealthcare - Updated October 2026

Loading...
Loading...
Loading...