Every business has competition but the Mandeville location of Vision Optique has them all beat. A…read morecombination of happy helpful sales people willing to work with a customer until everything is just right is hard to beat. Adjustments at no charge after a sale is made including glasses that they have not sold you, is just old school service. It's the people behind the counter that make the difference and this location has a team that works together and it shows. Robert H

Very unhappy customer who pays for everything I don't have insurance so when I was quoted a price…read moreof 140. Dollars ended up paying 272. Dollars and didn't get anything i walked in to get . I will never recommend this place

Excellent care Dr D genuinely cares about you an how your progressing. Every visit he assures me…read moreto call as soon as something changes.

Very professional and knowledgeable staff. The doctors listen to your concerns and offer solutions.read more

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

Amazing!!!!! Walked in with my glasses all in disarray and a lovely woman (Ms. Sharon) helped me…read moreout immediately and now I'm good to go! Such great energy!! Thank you!

Terrible customer service. Shoddy lenses . Used to be "glasses in about an hour". Now it's " wrong…read moreprescription in about a month". Avoid lenscrafters.

This was my first time trying this place. EVERYONE were polite and attentive immediately after I…read morewalked in. The quality of care was great also. I decided to add on the transition lens, and my glasses were ready for pick-up 2 days later.

Very nice people at the reception, they always recognize me and call me by my name…read more They have a medium inventory of frame glasses. Depend wish doctor you see but for me it was a bad experience. Sorry but I will search for an other eye doctor in Covington.

I was referred here by two coworkers and I am so very glad I took their recommendation. Everything…read morewent smoothly. Everyone was so friendly and helpful. This is the smoothest vision appointment I have had in quite some time. I look forward to coming back.

Dr. Ha Ninh OD was very nice and answered all my questions. I had a basic eye exam and received a…read moreprescription for reading glasses. However, if you have DAVIS VISION beware! Ochsner billed $545 for a basic eye exam. Davis Vision paid there part of $152. I paid my copay off $20. Over 4 months later Ochsner is still billing me the remaining amount of $373! Nobody at Ochsner is willing to help or listen to the issue. Appears Ochsner is billing me for "coinsurance" instead of a "copay". Davis Vision calls Ochsner but nobody answers and Ochsner never receives correspondence. I was planning on sending my family to Dr. Nihn, but after all the time I've spent on the phone dealing with this unresolved bill- I'm never going back! Davis Vision advised I'm not the only one this happens to with Ochsner. Be warned!

Great staff! Very friendly and helpful. The eye doctors are all very friendly and efficient. They…read morehave a huge selection of eyewear in all styles. Prices are affordable and they accept most insurances. They also offer their own insurance coverage of some kind I think if you don't have any. The office is spacious, bright and clean. If you gotta get your eyes seen about....check it out.

We've brought the little dudes here a couple of times now and the service is always excellent;…read morestaff and doctors are great with the boys, and Jachin (the big little dude) always walks out with something really cool for his eyeballs. Thanks for taking such good care my guys!

Went to see them last year for 1st time. I was running late so I called them to let them know I…read morewould be there in 5 minutes because I got lost. The girl said no problem 'I'll let them know'. When I walked in they told me they cancelled the appt because I was late. Mind you I had just called them and they said no problem. Thankfully after I got upset they 'worked me in'. The staff in the back were wonderful and the doctor was great. But I'll never go back. Then today a co-worker called them to advise them of her 2nd ins after getting her exam and glasses there. The person who answered the phone rudely told her they are 2 separate things...didn't offer to file to get her coinsurance back for her...or send her a claim to file on her own even. I work in the dental field and if we treated our patients this way we'd never have any repeat patients. Do better!

Most thorough eye exam I've had in years. Great people , kind and professional. I would highly…read morereccomend them