Kimberly Orr is wonderful and very personable. I followed her to Greensboro from her last location.read more

We have been patients at Triad Eye since 2011. Doc is awesome! He always helps us pick out the…read morebest glasses. Doctors Stacey and Neil are both wonderful. Everyone is friendly, professional, and knowledgeable. Their renovations and expansion have really brighened up their New Garden location. I highly recommend Triad Eye to all of my friends and family. Thank you all for providing great care and superior service. You guys rock. -Melissa & Jade :)

Second time coming to hill crest vision since my last eye check up last year…read more Making an appointment was a breeze and pleasant. Once I arrived on my appointment date/time I was greeted by the receptionist and was glad to see they require patients to wear masks as well as staff. Also my temperature was taken. Very happy to see these preventative measures were taken. I met with the doctor who was very informative, knowledgeable and professional. All the staff were very friendly, helpful, knowledgeable and professional. The staff are what really makes hill crest vision an amazing business! I was in and out in under an hour. Also the ease or ordering my contact lenses was amazing! She was so nice and also went the the extra mile to inform me about the contact lenses rebate and gave me all the necessary information I needed. I can't imagine going anywhere else for my eye care needs and highly recommend.

Friendly, helpful, and quick are three words I'd use to describe Hillcrest. It's pretty much a…read moreone-stop shop for eye exams and glasses (when you need them), and they're really easy to deal with. They offer upgrades to your exam (like eye de-dilation drops or an extra scan or two), but there's no pressure. Thanks to everyone for their late holiday hospitality and their professional and welcoming attitudes!

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

This was my second time here. First time was 2 years ago…read moreand it was a good experience for eye exam. This visit for check up on eyes was not very pleasing. Technician I ended up with was not very good 1. No intro of who she was 2. Had trouble operating the eye scan machine and had to get assistance. 3. Rushed through my eye testing and seemed upset / huffy about the whole process. 4. Seemed like she did not want to be there or had somewhere urgent to be other then work 5. End of exam she mumbled something about an extra service for $20.00 but could not decipher her as she was walking out the door 5. Don't know who she was( not the oldest and not the youngest of the techs there. 5. Doc was ok. 6. Will use a different eye care option I the future and same for my family. 7. My company uses them for eye exams as well and I will be recommending a change.

I scheduled an appointment for 2:00 PM and arrived early, only to be told I would still have to…read morewait an hour. They were clearly running behind but refused to acknowledge it or communicate that honestly. The eye doctor had a major attitude and was rude from the start. When I asked questions, she was uninformative and dismissive, and it was obvious there was little to no customer service training. Another major issue was the insurance information. Their website states they accept my insurance, but once I arrived I was told they do not. One person said they might only accept it for the eye exam, while glasses would most likely be out of pocket. The information was inconsistent and misleading. Between the long wait, the doctor's major attitude and rude behavior, and the misinformation about insurance on their website, this was a very disappointing experience. I would not recommend sending anyone here.

Stopped here yesterday to look into ordering new eye glasses. Spoke with Mark. Very good customer…read moreservice. He explained things very well. Both my wife and I decided to order glasses. I explained to Mark exactly what we wanted and he did exactly as we asked. I was impressed that he didn't try to "up sell" us at all. He listened and it was greatly appreciated. The exam process was very simple- done via telemedicine. The only downside was that the doctor had a very strong accent and it was difficult to hear him sometimes. Overall- very good experience and I would recommend them to anyone looking for glasses.

We had the pleasure to have store manager Lisa take care of my wife's new glasses.......she was…read morevery professional and went beyond the call of duty. Very happy with the service and would recommend highly....

We have a great experience with Shawn . He was very kind, polite and helpful. Then when we came in…read moreto pick up the glasses Brittany was very helpful and kind.. Hope the glasses work as good as they do..

Friendly and professional staff. They make you feel welcomed, appreciated and well informed every…read morestep of the way. My last eye care place was bought out by a corporation and felt like a car lot trying to sell you things you didn't want or need. Harper was totally the opposite.

My wife and I have been patients for almost 20 years. I called to make an appointment and was told…read moreThere are no opening before June 2027 and no appointment scheduling is available after that. They said I could go to another office.?.? Why would I drive 20 miles for a new doc when Kernersville has plenty. This big box they belong to is killing the business that Amy and Overton have built over the years. Sorry to leave, They are great docs. Phil and Joann Fisher

Dr. Dunn is a great optometrist. He conducts a thorough exam, always is interested in what you've…read moredone since the last year for fun, and offers well wishes until the next visit. For a doctor I only have to see once a year, it feels good to feel like a valuable patient. I find that scheduling an early morning appointment isn't always conducive as the staff can be slow to start. I had an 8 AM appointment, the office opened at 8 AM, and when I arrived the doors were still locked. I got in at 8:15 and still had to wait about 10 minutes to get checked in. My appointment was about 40 mins total which could've easily been cut in half with a quicker checkin process. All in all, they have a good selection of frames, good doctors, and friendly staff.

They have sold out to national company and cannot get test results from my eye exam. I assume he…read morehas retired and his daughter was pregnant. So might not have much of a staff any longer. I guess I need to go by if I am to get this resolved.

I see Dr. Khemsara for my eye care and he has done cataract surgery on both my eyes. The office…read moreitself is very welcoming and inviting. There is a big waiting area with comfortable seats. There is also an in house eye glass store. My surgery was done on the 2nd floor where they have a state of the art surgery set up. Staff there explained everything in detail prior to surgery and after. The anesthesiologist did a great job in making sure I was comfortable and pain free. My follow up today was also great. My eyesight is already looking great. All my questions were answered. I am highly satisfied with the entire process, including these assistance in securing financing for both surgeries. Love Summit Eye Care!

I had one of the most stressful and upsetting experiences at this eye exam, and I feel it's…read moreimportant to share. It all started with a 45-minute wait past our appointment time in the lobby, where there was a person screaming nonstop. This was never addressed by the staff, and it left my school aged child terrified--she wouldn't let go of me and just clung to me the whole time. During the appointment, the staff asked me in front of my child whether she was "jealous of her older siblings" and making up eye problems just to get glasses. This was not only inappropriate, but it made an already uncomfortable situation worse. Then, when the doctor finally came in, we were told my child needed glasses to see properly. We were told that our insurance would cover the appointment 100%, but they didn't cover anything because the office had processed the insurance incorrectly. I called multiple times, left messages, and eventually had to send a letter to get someone to address it. When I finally received the bill, the staff was extremely rude and told me it was my fault for not providing insurance that would cover the exam--despite being explicitly told my insurance would cover it fully. In the end, I'm left paying for an exam that was emotionally draining for my child and should have been covered by my insurance. The whole experience was frustrating, and I was really disappointed by the lack of professionalism from both the staff and the doctor. I would highly recommend finding a different eye care provider. We will not be returning to this office.