We were initially really disappointed when camp was canceled the night before it was supposed to begin, especially after we had already planned around it and gotten our kids ready for the week.
That said, I really want to give credit where it's due because the owner absolutely made it right. He acknowledged that the last-minute cancellation was not handled well, took responsibility for it, and went above and beyond to make up for the inconvenience to our family. He stayed in communication with us, checked in, and made it clear that he genuinely cared about fixing the situation.
Coach Linny was also fantastic. The kids really enjoyed working with her, and I appreciated that she made the sessions fun while still holding them accountable, keeping them focused, and making sure they were putting in effort.
While the cancellation was frustrating, the way it was handled afterward made all the difference. Things happen, and mistakes happen, but what matters is how a business responds -- and in this case, they truly stepped up and turned a disappointing situation into a positive experience. Because of that, I would absolutely use them again in the future and would recommend them to other families as well. Thank you! read more