They have a new check in form where you are required to complete, with some very unnecessary…read morepersonal information. My medical provider requires less information so I question why some of these questions are required in order to complete the form. Very intrusive. Eye services are good and parking is never an issue.

Been coming here for about 3 years and have finally had enough. I have to return after getting an…read moreupdated prescription due to them messing something up every year. I have to beg them to book an appointment due to me not being able to see when I'm reassured everything is correct. After two or three appointments they then realize they sent me the wrong box of contacts or forgot to update the prescription in my glasses even though they sent it off. I would encourage anyone thinking about coming here to just not.

Above and beyond customer service and knowledge! The doctor took extra time to find the correct…read more(difficult) prescription for me. Upon picking up the glasses, the rep went the extra mile to make sure I was comfortable in the new lenses. To close it all out, the receptionist called a few weeks later to check in on how the glasses are working. By far the best vision center I have ever gone to!

I went in here because of convenience of location. The gentleman was nice, the receptionist that…read morehelped with picking out my frames was incredible rude, I will never go back. Making fun on my frame choices. Laughing about how ugly they were. And to top that the replacement policy wasn't presented in a useful way. Only reason it's two stars is half the experience was okay. Never go here, 100% do not recommend this location.

These guys are idiots. I went to get a procedure. Scheduled procedure. Called to verify pre op…read moreand date. There computers were down every time I called. Then they lost all my information. Needless to say procedure didn't happen and I am out a ton of money for nothing.

Got a bill of $80 almost a full year after my sons visit. Came in for an appointment today and…read morewaited over 20 minutes to see the doctors aid. Please doesn't respect your time or your money. I am going to look for another doctor who respects my time and takes insurance.

I have had double vision, due to thyroid eye disease for 5 years. I have had 5 muscle surgeries to…read moretry and correct the problem, none of which worked. I had numerous prisms, which also did not work. I had given up hope of ever seeing correctly again. My optometrist referred me to Dr. Spinozzi and I am so excited to have found someone to help me. He did an evaluation and I am 10 weeks into a 12 week treatment period. I see him once a week in his office where he has me do different exercises to strengthen and train the muscles to work together for single vision. I do exercises 5 days out of 6 for 30-40 minutes. These are exercises specifically for my problem and my husband is very helpful with those exercises that need a partner. I do these exercises faithfully as I can see what a difference they are making already. I am SO grateful for learning about Dr. Spinozzi and his program and would highly recommend it to anyone who is having difficulty seeing properly. Judy

From the owner: Performance Vision and Learning is a vision therapy center based in Windsor, Loveland & Fort…read moreCollins, CO. We provide all kinds of optometric vision services for children and adults, including double vision and amblyopia treatment. Our treatment programs focus on strengthening visual skills that affect concentration and reading comprehension.

I have always struggled with finding a good pair of glasses. I have a strong prescription and I…read morealways pay extra to have my lenses come out to be as thin as possible. No other place can provide me with a good pair of glasses that are thin enough. LensCrafters staff are knowledgeable and helpful and were able to find me a perfect pair of glasses that suits me and I can see perfectly from.

I've had great experiences with this Lenscrafters. Their team have been very helpful in explaining…read more(and correcting my misunderstandings - thank you!) what would make the biggest difference in my pairs of glasses.

Unfortunately, I will add to the negative ratings. Stopped by yesterday (Monday June 1) at 2 pm at…read morethe Johnstown location with new discount mail advertisement in hand, and Visionworkss was locked, closed...sticky note posted on the front door, hand written note was "closed--back at 3:30". What?! No business from me

I had a really frustrating experience with Vision Works In loveland/johnstown. They completely…read moremessed up my glasses order and then took forever to get my old ones back to me. It was such a hassle and caused me a lot of inconvenience. Then, a couple of months later, my boyfriend went in to get glasses. One pair took forever to be ready, and for the others, they screwed up the prescription -- they gave him reading glasses when he actually needed ones for distance. It's really disappointing to see this level of carelessness twice. I Would not recommend if you want reliable service and timely orders. I mean.... Really!?!? A second or fourth time. How careless

I was originally going to give them one star, but because the doctor apologized I gave them 3…read more I had an appointment at 2:50 on a Friday. I arrived by 2:40. Did not get back for the pre test until 3:15. I wouldn't think this to be a big deal, but there was no one else in the office! No apologies for running behind. I then waited until 3:30 to see the eye doctor. When he showed up he at least apologized as he had a personal issue come up. Let the patients know the doctor is running behind. They may have other places to be. The person after me was seen immediately upon arrival. This I was here a few weeks ago with my son and ordered glasses. They were supposed to call by the 28th to let us know they were in. I asked about them when I came in on the 31st and she said they're here, we need him to come in to be fitted. Thanks for the call!

This place is so unprofessional it's unbelievable. The front office is out of control, with desk…read morestaff all talking loudly across to/from each other. They use "barely trained" staff to handle orders and then have to call over someone else to constantly tell them what to do next. Some don't dress professionally either; jeans & t-shirt. I'm going somewhere else next time.

We've been coming here for nearly a decade. Dr Kiefer's office is helpful. He is thorough and…read moreknowledgeable. When you ask questions, he takes time to answer them. They know how to bill your insurance so no hassle for me. The fact that they are in LensCrafters building, makes it easy to then get glasses.