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    Vision Plumbing

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    Services - Vision Plumbing

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    1 More Service

    Water heater repair

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    4 years ago

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    Simon M.

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    AirSouth Cooling, Heating, Plumbing, and Electrical

    AirSouth Cooling, Heating, Plumbing, and Electrical

    (25 reviews)

    The Chick-fil-a of Air Conditioning Contactors…read more Seriously--they are. In every respect. For many years, our household has relied on one of, if not the biggest name in Jackson, to service our heating/air conditioning needs. That relationship was laid to rest with one call placed to AirSouth back in early May. Since we were unhappy with the company we'd used for years, my husband spoke with several HVAC wholesalers in the area, and they all said the same thing, "That if it was their house, they would call AirSouth out of Mendenhall." So, we did, heeding their high recommendations. In fact, my husband was so impressed with their sales representative's knowledge (Brian), he contracted them that day. Initially, their technicians, Chris and Elliot, installed our new unit and reworked our ducts for maximum airflow (something the other Jackson contractor acted as if we didn't need). In the twenty years we have lived in our house, we've never had the air flow that we do now. And even better, reworking the ducts the way they did has saved us over $100 each month on our electric bill. Then, roughly two months later, we purchased a Nest thermostat that one of their technicians, Johnathon, installed for us as a courtesy, at no charge. While he was there, we talked about adding a purification system and having our ductwork cleaned, the latter of which we had never done. Two weeks later, two of their technicians, Ben and Joel were back at our house, putting it in and vacuuming our ducts, getting them nice and clean. They even took pictures to show us the before and after. And I'm happy to say that my sinus issues have been greatly reduced as a direct result. Hands down, AirSouth is one of the most professional large-scale contractors my husband and I have ever used. Every technician was extremely knowledgeable, friendly, hard-working, had a sense of pride about their job, were respectful to their surroundings, and took great pains to clean up after themselves. Not only did they arrive on time, all three times they were scheduled, but they sent us several courtesy texts, one of which included a picture of the technician that would be doing the work. Not only did I find it a friendly touch, but I liked the safety aspect of it just as much. In closing, five stars doesn't seem enough for the service they provide or the expertise they exemplify. If anything, they deserve all the stars in the sky.

    Honestly, I can't believe I am having to deal with this situation. I have never received such poor…read moreservice and indifference from a company in my life. I purchased a new unit less than 2 weeks ago. The salesman, Joseph, made many promises, none of which have been kept and now my unit does not work at all. It is likely a small issue with the install, electrical, etc... Doesn't matter. This is a $20k unit, and yes I overpaid. I knew it was too much, but I assumed paying a premium would get me premium service - the opposite has happened. I'm on the 2nd day of no A/C and it's 82 degrees today. They have failed to show up THREE times as of right now. I have taken off work and canceled plans to be here, and apparently, they were not even going to tell me they were not coming. I had to call when the appointment window had passed to find out. They claim to have a 1 year "test drive" period in which they take everything out and refund you, but I have no confidence in anything they say. We are about to find out if that's the truth or not. This situation is pathetic and sorry. To charge so much and to have a grown man stand in my living room, look me in the eye and lie to my face about what I should expect is abhorrent and shameful. Please, call someone else. Anyone else. I don't see how it can get much worse than AirSouth.

    The Rooter Wizard - Bad plumbing leak from a shower valve

    The Rooter Wizard

    (11 reviews)

    This will be the only plumber I will call!!!! After trying to reach multiple plumbers, one…read morereturned my call and "fixed" the problem, which apparently did not work. The second complained about his hours with this company, came and "fixed" the problem. Neither "fixed" the problem. I called The Rooter Wizard on a Sunday expecting at best an answer machine. Much to my surprise the owner of the company answered the phone! He listened and arranged to be at my home the next day. He and his workers were on time (!), clean and assessed our issues. He was under the house and in the attic. Once his assessment was complete he showed us videos of areas of concern that we could not see. He is honest, compassionate, fair and complete. He maintains open communication, is fair and prioritized work that needed asap attention vs items that could be done at a later time. There were no surprises. His work ethic is far beyond what we have found available in southern MS with all workers- not just plumbers. We have lived all over the US as Navy sailors. The Rooter Wizard maintains the highest quality work ethic we have experienced. We will not call another plumber- if you are thinking of calling a plumber, call the Rooter Wizard and your plumbing problems will be taken care of and you will know it was done correctly!

    If you want fast and great service this is the place to start. I own an Auntie Anne's food truck…read moreand me opening daily is critical so I needed some help fast for my plumbing issue. I called over The rooter Wizard and they came out asap to help diagnose my issue so I can stay in business. I am very thankful for you and your team.

    Vision Plumbing - plumbing - Updated May 2026

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