I just had these folks come out to change out our upstairs HVAC system. Our 14-year-old unit was…read morelow/leaking Freon, and rather than Band-Aid it, I figured it was a good idea to replace it now instead of waiting for a summer emergency. Kelvin was very helpful and patient in answering all of my questions and laying out options from good, better, and best. Ultimately, we selected something in the Lennox Elite line. I did a fair bit of research, and it seems the Lennox products are some of the most reliable and they pair their brand with good installers. Our install date was set for about a week out from when we selected our system. We also qualified for 12 months 0% financing which I appreciated. Amanda was very helpful on the phone to get us setup with our financing options--they have a bunch of different ones. Communication was great in advance of our install date, too; they called the day before to confirm. I also wanted to upgrade both of our thermostats because we had basic, non-programmable ones that worked off mercury. Our new setup is digital, programmable, and accessible over WiFi through an app on my phone. This was an important feature for me, and I'm appreciative we found a way to make it work. The crew showed up shortly after 8 a.m. and was finished by 11! It was all-hands-on-deck when we had four trucks here at once. The guys were all courteous and friendly. They did a thorough, neat job, and didn't cut any corners. They added things like float switches and access points to clean the drain lines. Our thermostats are neatly installed, and they took time to show me how to work them. All the old equipment was hauled away; they initially forgot a piece that had been set aside in our attic, but they came right back to take it away. Now it's only February, and it's only been a few hours, but the new system certainly looks nicer outside and was noticeably quieter during the testing time we had it running. I hope to squeeze a little more life out of our downstairs system, but I won't hesitate to call Oak Grove H&AC when it's time.

Last night, we realized our air conditioning wasn't working, so this morning, I called Oak Grove H…read more& AC first thing. The lady who answered was great and said they had an opening pop up this morning! I kid you not, the technician was ringing our doorbell 10 minutes later. Turns out the overflow pan up in the attic had filled and the drain line was clogged. The technician was nice, answered every question and the invoice was extremely reasonable! These are some nice people and deserve all the business they can handle.

I had an outage on a split system over the July 4th holiday. Bellevue responded promtly to my…read moreinitial call and came out the next day. They didn't charge me anything extra for a holiday call and fixed the problem promptly for a fair price. They are definitely 5 star and I highly recommend!

When your AC goes out in July, you need fast service! Bellevue Air Conditioning, Heating, Electric,…read moreand Insulation provided just that. We would not hesitate to use them again.

I've used Pierce Plumbing several times, and I've always been well satisfied with their quality…read morework. And when I didn't have enough money for the full payment, I was able to pay it off with payments over a few months. I wouldn't hesitate to call them for any plumbing job.

Pierce plumbing did a huge amount of work when we moved into the historic district. Everything went…read morewell, very professional! We have since needed some additional assistance with plumbing issues - just little things, but we can't seem to get them to call back. I am sure they are very busy, as they do great work - so I guess will keep trying to get in touch with them because they are well worth the wait!!

Pine Belt Heating and Air is as good as it gets! Great service and very dependable! I have used…read morethis company for almost four years and have no regrets! Highly recommend!

From the owner: Specializing in: - Heating Equipment & Systems-Repairing…read more- Air Conditioning Service & Repair - Air Conditioning Contractors & Systems - Heating Contractors & Specialties - Heating Equipment & Systems - Air Conditioning Equipment & Systems

Highly recommended! I had to replace an aging 5 ton unit this spring. I got three estimates for…read morecomparable units. Alan gave me a great price for a high quality two stage heat pump and air handler. My energy bill is down about 15% per month thanks to the high efficiency unit and the duct upgrades he recommended. They started work quickly and finished on time. His crew is friendly, honest and knowledgeable. The best thing about using this company is that you will be dealing directly with the owner of a local business. Not my experience with other local A/C companies! Alan will quote a fair price, makes sure the installation is correct and most importantly is honest. Can't go wrong here. A+

Got me once...but never again. If you're smart you'll NEVER use Alan's AC & Heating Repair. But if…read moreyou don't listen to me, be sure to get TOTAL price up front, and clock their actual WORK time: They charged me $80 hr labor (a few years ago)...and most of the time they were on the phone or in bathroom -- but *still* charging). Repair seemed 'okay' but needed more work a year or two later. Would never recommend.

Needed outlet placed in a brick wall, existing outdoor and indoor LED lights replaced. The…read moregentlemen covered up everything around the brick wall to decrease the amount of brick dust getting in the house. They also used their shop vac to clean up after themselves. The gutter was in the way of the outdoor light and they removed it and replaced it when replacing the light fixture. Definitely would hire them again.

From the owner: The Service Company has a long-established reputation for providing quality repairs and unmatched…read moreservice to both homeowners and business owners. Founded by the Vaughn family, our commitment to our customers and our community started 35 years ago, and it's the principle on which we operate every day. We repair household appliances, we make sure you have all the information you need, and we guarantee that when you give us a call, an experienced and trustworthy technician will be there shortly to help you out.

I have owned my home for a little over three years and have regularly used AirSouth for HVAC…read morerepairs and maintenance. Unfortunately, I have experienced recurring AC issues almost every year around May. Last year, AirSouth informed me that my evaporator coil and filter dryer needed to be replaced. I paid approximately $2,300 for these repairs, trusting the work had been completed properly. At the end of May this year, I came home to find my AC unit frozen. I immediately contacted AirSouth and was told a technician would come the following day. The next morning, however, I received a call stating they would not be coming out as scheduled. Since my home was without proper air conditioning, I contacted another HVAC company for assistance. That technician inspected the system and discovered the filter dryer appeared faulty and possibly had never been replaced, despite AirSouth charging me for replacing it the previous year. The technician added refrigerant temporarily and advised that the filter dryer needed to be changed. Before authorizing additional repairs, I contacted AirSouth because they had supposedly replaced the part already. AirSouth later sent another technician to inspect the unit. During the visit, the technician admitted I had been charged for replacing the filter dryer even though it had apparently not been replaced. He also stated the evaporator coil installed last year was leaking and claimed it would need replacement again. When I asked about warranty coverage, I was told the one-year warranty had expired. I then sought another opinion from a different HVAC company. Their technician discovered the issue was simply a loose connection near the evaporator coil causing refrigerant to leak. He tightened the connection and resolved the issue without charging me thousands for another replacement. As a single mother, I cannot afford repeated expensive repairs due to poor workmanship and incomplete service. I am extremely disappointed in AirSouth's handling of this situation and their refusal to stand behind their work.

I have never done business with this company but over the past two days they have been texting and…read morecalling my phone nonstop, back to back. I don't even own the home! leave me alone!

Outstanding company with top notch, professional employees. I have used American Air for both…read moreplumbing and HVAC since 2018. They are one of the few companies in my area that will deal with my complicated geothermal system. They have also worked on my mother's basic residential system, my hot water heater, and some plumbing repairs at both of our houses. They are always quick to respond, fair with pricing, and I have never had a problem with any of their work. At one point I had a home warranty and they even did battle with the home warranty provider to help get work covered. (Home warranty providers do not like covering geothermal systems!) The company stands behind their work and they have proven themselves to be an honest, customer-oriented company. My mother is in her 90s and I trust them completely to take good care of her even when I am at work. They are good people and completely dependable.

These people are unprofessional, unresponsive and will flat out rip you off. They knowing did…read morewarranty work yet still billed us for every job instead of billing the manufacturer. Then they claimed they would give us credits and lied about that as well. Placed service call Tuesday and then followed up Friday and said they were too busy. Yet miraculously somebody shows up Saturday morning so they can charge overtime. Replaced Toilets that did not need to be replaced. Bottom line is they are one of the most horrible contractors we've ever dealt with. Should be ZERO STARS