I went into the salon as a grown woman with severe hair anxiety who'd never had a professional…read morecolor and had waited close to 3 years since the last cut, but my self esteem has tanked, and it was time for a change. Jennifer took the time to listen to me stress cry over it, and then she took an incredible amount of time getting my really wild hair exactly to the place I need it to be. I went out of there with w whole new confidence I didn't realize I could have, and I'm so grateful that Jennifer was so good and patient with me. I had absolutely no idea what I wanted, and I walked out of there a new person who feels transformed. 10/10 would recommend a thousand times.

McKay is an amazing colorist! Your have will not only look great, but feel amazing too!read more

First pic is what I wanted, second was what they did…read more I'm not thrilled about my experience and have shed a tear or two over my hair the past couple weeks. I wanted like a natural balayage type highlights which I don't think this place is very skilled in (highlights I mean) and I basically feel like I just spent over 100 dollars for someone to turn all my hair brown, which I could have done myself for much cheaper. The Pinterest picture is the one I showed her. The other is what she did. Not even close. Honestly, just wanting to be done with the place I just left and didn't say a word about being unhappy but I'm literally in tears as I write this review. I went in initially for a balayage type of highlight on my dark brown hair. I showed Bailey a picture of exactly how I wanted it. I left the salon with half my hair more blonde than the other and with almost white streaky highlights it made me look like I had gray hairs( I'm 26). I told her I wasn't happy and went in a second time to get it fixed. I basically just wanted the other half of my hair to be slightly more blonde to match the other side. Just evened out so my ride side and left side match and just darken my highlights slightly. She basically dyed all my hair back to brown. She toned it so dark that you barely see highlight at all. I could have done that for $5 with a drugstore box of hair color. Again, at this point my hair is so processed I'm leaving it be but I would not suggest this place if you're looking to get highlights done.

Had gone to Stylist once before just for color and it was fine -- decided to get a cut and color…read morethis time, but with another stylist. I left the salon looking fine, as she styled it in a way that made this less obvious but as I started to style it at home, I realized this wasn't normal. Tried to contact the salon a few times -- just to ask for a discount. I got a color, which turned out fine, but I didn't want to pay for the cut for obvious reasons. Never heard back. So I disputed it through my credit card company, to which Stylist declined even after submitting pictures. I figured this was an isolated incident and I didn't want to leave a review and potentially harm the employees here but the poor/lack of response has prompted me to ensure that no one else has to go through this.

My normal hairstylist of 7 years, left Wilmington & I have been struggling to find a good fit for…read moreme for over 1 year now. I had an appointment with Zoe P. today and she was FABULOUS!!! Sweet as can be, very knowledgeable with curly hair, and very professional! I will be returning!

Amazing talented hairdressers! Always able to do exactly what I asked and the way I want my hair to…read morelook.

Rachel is a rare Fine Hair Wizard. These wizards are very difficult to find in this world. It took…read moreme over 50 years to find her. If you are lucky enough to find a rare hair wizard like this, you never go to another hair person. The woman knows how to make my hair look good. I asked for "the extreme Karen Bob," and that's exactly what I got but she made it look good. In your head it doesn't look good but when Rachel's doing it in real life, she makes it look good in real life. Rachel is a genius. She's really good at color too. Next time she's gonna perm my hair. Stay tuned!

Absolutely fantastic service. Very friendly. Listed and did exactly what I asked for. Highly…read morerecommend. I will definitely be back. Thank you for the fantastic experience.

Courtney took soooo much time to hear what I wanted, match my hair color to the extensions, and…read moreshow me how to style them once she was finished. She is amazing at her job and so fun to talk to! If you're looking to feel beautiful and have someone who's genuinely concerned about YOU please do yourself a favor and go see her!! I love my new hair!! Thank you!! I will definitely be back!!

Melissa Soon is an exceptionally talented hair colorist, hair stylist, and artist. She's done my…read morehair for over 20 years in New York, and I love her and her work! She does the best blow drys and always listens to what I want. Thank you Melissa xoxxo

My experience today was incredible! I came in as a natural brown wanting to go almost fully blonde…read moreand Melissa was the wonderful hairdresser that made all the magic happen. I was a little anxious at first as I'm very sensitive to change but her personality and experience totally put me at ease and the result is incredible. The color is exactly what I requested, and my curl pattern is holding just the same! :) Incredibly grateful for Melissa's expertise and I highly recommend booking with her.

Britany is AMAZING!!!! She is so very talented and makes me feel beautiful!!!! My hair is always…read moreperfect when I leave!!! I am that girl that always complained about the color of my hair whenever I had it highlighted and I have to say I have never complained since going to Britany. She is the best and I enjoy our visits!! I definitely recommend her x1000!!

From the owner: Stay lost specializing in natural color and invisible bead extensions. Laid back relaxed vibes read more

Dulce always cuts my hair and colors it! does a fabulous job! I'd fly from New Haven to Wilmington…read morefor her to work her magic!

I do not recommend using this establishment. They ruined my hair doing highlights. I told the…read moregirl I wanted my hair looking "sun-kissed." I showed her multiple photos of what I wanted, and instead, she bleached it so much that it looked grey. It was horrifying. DON'T GO UNLESS YOU LIVE IN A GHETTO.

Hair Loss is their specialty and they do it professionally. They are on time for service, knowledge…read moreis expansive, and they are very kind. Not your regular hair loss services. Thanks for all you have done for me!!!

Chineta and Jazmin are "Top Shelf" Hair Stylists. I am confident that they use top of the line…read moreprofessional products and posses the knowledge to use them. They both update their skills regularly thru continued hair care educational sessions. They care for your scalp as well as the health of your hair. Both will give you professional opinions about your request/choice of styles, which everyone should appreciate. They aren't all about the money! The shop is spotless and they stay on schedule. I've never encountered an " unreasonable" delay, life happens. The atmosphere of the salon is calming and professional, yet friendly. I experienced a traumatic hair loss due to an improperly applied perm. Chineta and Jazmin patiently brought me through this horrible phase to healthy growing natural glowing hair. I am very happy with the services I received and continue to receive. I travel over an hour for their services if this tells you anything.

Lydia is INCREDIBLY talented with color. I was unsure anyone would be able to rejuvenate my hair…read morefrom the last hair job at another salon in Mayfair but Lydia absolutely blew me away. She knew exactly what was needed and talked me through it all. Gave me options, her honest opinion and in the end created asset with my former rats nest. The salon itself is beautiful. Open spacious and very Comfortable!! They even have a play area for young children while you are getting hair done! Ample parking, easy location and staff appeared and are very professional. STRONGLY recommend this salon. After 3 years I finally found my place and my stylist!! Thank you!!

UPDATE: *This is my personal experience*; I contacted the salon owner as well as the stylist to…read moreattempt to solve this issue. I was first offered a 4-week keratin treatment by the stylist Emily. I declined this offer due to feeling uncomfortable with going back to the salon. Next, I asked for a refund of half the appointment cost (due to me having to spend more money on products and hair appointments with a new stylist to fix my extremely damaged/fried hair). The stylist offered me $200-$300 to delete my review. However, when I communicated that I felt a 50% refund ($400) was more fair, they pulled any offer of a refund and alleged that I was "blackmailing" them, even though they were the ones to initiate a monetary offer in exchange for the removal of my review. I came into this appointment fully aware that my hair was in a compromised state due to box dye and a failed attempt at bleaching at home. I communicated this to my stylist, Emily, ahead of time, and was open to any recommendations that would prioritize the health of my hair. Unfortunately, my experience was very disappointing. While I understand that color corrections are challenging, I left the salon with severely fried hair, especially around the front hairline, and a noticeable amount of dye still visible along my scalp. For an $800 service, I expected a far more thoughtful and professional approach to such a sensitive process. What made the experience even more uncomfortable was the stylist's unprofessional behavior. Emily was vaping throughout the appointment and openly criticized other staff members, including another stylist (Heather) and even the salon's owner. This created an awkward and unprofessional environment that added to my discomfort. In addition to all of this, when I went to a different stylist afterwards to try and salvage my hair, they stated that it is "top five most damaged hair they have ever seen from a professional salon". While the color outcome itself isn't my biggest concern, the extreme damage to my hair and the lack of professionalism during the service are unacceptable. I will not be returning and cannot recommend this salon based on my experience.