Absolutely wonderful experience with Candice! Kind, professional, and amazing at working out…read morestubborn knots. I see her monthly because she's that good--I always leave feeling so much better. Highly recommend!

I recently went with my niece to have a deluxe facial and hour long massage. After overcoming some…read morehiccups in the "onboarding" process (due to their program), we were treated to a relaxing two+ hours of pampering. The staff were professional and the background sounds were relaxing. We both enjoyed our visit. My only suggestions would be to offer robes for couples massages and find a larger space to do them in. We were in a small room and the staff had a cramped space to moved around us. I would also suggest offering larger waters. We received two Dixie cups worth of water over the span of almost three hours. It was pricey, but again, the service was awesome.

Bella was very good and nice. Was very relaxing - had a pedicure. It is a little higher than other…read moreplaces at $45 but results were good.

Got a $75 gift card December of '23, nowhere on the card display does it say it expires until you…read morepull it out of the holder and in tiny print it says it expires in one year. What do you mean expires, you got the money and I got nothing and was not warned of this policy. An absolute shame that someone spent their hard earned money for a gift for me only for a greedy salon to not care about their customers in the slightest! Very rude and told me it says 1 year and I should have used before that. Will never come here again!

I LOVE Blue Ginger! The staff is very friendly, I like that you can book online, and Ginger's Thai…read moreMassages send me to another place. Blue Ginger has been here a long time and love supporting a local, women owned and operated business.

I have been getting my massages here for a few years and I'm pretty fickle and hard to please as…read morefar as massages go- but both my husband and I are loyal to Judy, the most amazing masseuse in the world. Ambiance is important to me and Blue Ginger Spa is a clean, natural, low lit absolutely zen beautiful. I recommend this spa to anyone that asks and have sent many visitors from out of town to visit Judy and heal their stressed minds and aching backs. The staff are all friendly and welcoming- I appreciate that they return calls promptly and have always been understanding when I have had to reschedule appointments at the last minute.

Ann Marie and Paige are awesome for our monthly date nite pedicures! They're the best!!!read more

Everyone is friendly and professional. My stylist Allison is awesome. I trust her advice, and am…read morealways happy when I leave. There seems to be a true comradery and friendships among the staff. That's SO refreshing! I always enjoy the experience.

My partner and I were in visiting town on the weekend of my birthday and I set up a balancing…read moremassage and haircut appointment with a scalp scrub. When we got to town my partner decided he also wanted a haircut and scalp scrub and they were great about fitting his appointment in at the same time as mine. I am a massage therapist so my expectations for what I consider to be a great massage and pretty particular, but the body work I had done this day was amazing!!! Maria is the best! She relieved all my pain, even things I had been feeling for years. Very intuitive skilled therapist. I can't wait to visit town again and rebook with her. Our hair cuts and scalp scrubs also went really well. My partner and I loved his cut and style SO much. His stylist Jennifer did such a great job. We live in Asheville and can't wait to get back to Wilmington so we can visit again! Thanks so much for an awesome experience for us both!

Highly recommend! I've been here once for an eyebrow wax and another time for an eyelash lift and…read moretint. Great service all around. Very clean facility. Always greeted with friendly smiles and kind service and asked if I need anything. I've always felt like the services provided here are by true professionals and I don't worry about cleanliness or any of that. Top tier! They do many types of makeup and beautiful and general health and wellness services. Sign up for their email newsletter and follow them on socials, you'll see great deals and specials they have weekly as well as last minute discounts for same day booking. Highly recommend. This will be my go to spot for all salon services in Wilmington.

I wanted a facial to help clear my acne that was more reasonably priced. I was impressed by the…read moreselection offered at Serenity and called to book an acne facial. Iris was incredible!! She was so kind. The space is very cute and relaxing. She did extractions, treatments, and even massage of my face/neck/hands. I was so relaxed and left with drastic skin improvement. I will definitely return!! If you are considering booking an appointment with Iris, please do!!!! I cannot recommend her enough!

Iris is very welcoming and professional. I had a facial done along with reflexology and i would…read moredefinitely recommend her services. Money well spent.

I was recommended here by a friend and I have to say I was not disappointed the first day with the…read morepedicures. The Spanish woman was great however by visit 3 she was gone. Red flag 1. It's conveniently located in a small plaza with ample parking. It seemed very clean and spacious but it's always empty. Oddly every time I went out, no matter day or time, was always empty with maybe 1 or 2 customers in the store - my being one. Red flag 2. I also noticed the staff seem very uptight when the owner lady (I think her name is Tammy) is there. Not as much when the husband Tony is. It's like she breathes down their necks coming in and out front from the back where she can hear or watch what's going on mid conversation with customer. I once had her do my nails and I didn't like something she was doing and questioned it and asked she not do it... she reacted very insulted and laughing off that I didn't know what I wanted. She couldn't let it go and after a while I was completely turned off by her lack of care in what I was seeking. They speak Vietnamese but what they don't realize is that I have an app that translates live on my cell since I work globally. She was talking so much trash to her husband and to another staff about me and another person. They also did away with their points program without notice to customers and parents but according to staff it isn't even real and never honored. They have cameras everywhere and she watches her staff from behind scenes and listens to customers. She was definitely listening to a conversation I had about brow tinting with my pedicurist because she later was trying to convince me to let her tint my brows. It was so strange They recently hired an excellent manicurist and pedicurist. He's EXCELLENT (tino) but it's only a matter of time that she will drive him away too so I'll wait for him to go somewhere else. It's clear they run a toxic environment. If their customers and staff can't stay committed that says a lot. I've been there a total of 6 times and every single time the lady is on top of everyone including her customers. Today was my 6th and my final visit there. I'm over it.

Unprofessional and rude. My mother and I went in for a fill in. Once our services began, the woman…read moreworking on my mother's nails just up and left her multiple times. She put builder gel on top of acrylic. The next day one of my mother's nails popped off so she went back to have it fixed. The woman told her she didn't have time to fix it and set her at the end with another person. They then used acrylic to fix her now gel nail. While she was getting it fixed, a lady came in asking for a full set. The man working on my mother's nails then left her to start on that person. Finally after over an hour to fix ONE nail, she was charged $6. Poor quality. Poor service. Poor attitude Will never go back. If I could give zero stars I would.

I have always loved this spa. The staff are so very friendly, including the owner. I love where it…read moreis located and the parking is free and in a safe area. This is one of the spas in town that actually feels like a spa. The atmosphere is so peaceful with darkened hallways and beautiful lighting. If you are having multiple services done then they have a room to slip on your robe and lock your items in a locker. I have gotten several massages since COVID started and I will say that this spa takes the highest precautions. I actually was disappointed that the tea wasn't served due to this, but I am sure when the pandemic is over it will be back. The serenity oil blend is fantastic and made by a lovely woman named Stacey. I had a massage and a facial today and enjoyed both very much. There is also a retail store in the lobby that sells many great products like Jurlique, Aveda, etc.

Worst massage I have ever had and only not positive massage review I have written outside of one…read moremassage envy which was charging me membership fees illegally after canceling multiple times and kept doing it despite interventions... you get the point. I think some of this could be related to the particular massage therapist but some not. It is a really beautiful spa the nicest I have been to in Wilmington but it smelled so stale, the beds were moist and did not seem clean and it was COLD and the bed was not heated. Also, it is on you who they hire. My preference is to have a female therapist and to be fair I really should have specified this when making the appointment or even asked but I didn't do that's on me. Admittedly I have had so many massages in my life if I had to guess upwards of 100 in my 30 years of life. Many of the times the nicer spas will ask your preference of a male or female or you make the appointment online. For example another spa in Wilmington I was looking to make an appointment and they asked if it was okay if it was a man and I said I would just rather not. However I have had a few massages my a male therapist and typically it's uncomfortable for me for the first few minutes or so and then it doesn't matter at all because you are relaxed and I'm over it. This was not my experience at all. It was as gen z would say "a vibe". He would NOT stop talking during the massage itself. That is my absolute pet peeve. There are only two maybe three massages I have had where they talk during the massage outside of asking if the pressure is okay in the first few minutes. It should be that you are so relaxed that you can't respond. He asked unnecessary questions like "How long have you been having headaches?" "Are you cold, you seem very cold to the touch and laughs..." while massaging my clavicle like that's not even a question. Asking how it's going every few minutes is just terrible. He also did this neck stretch that to be fair he asked if it was okay but it literally pulled some kind of muscle in my neck on the right side. Massages can cause some pain afterwards but this is different. No business doing a stretch like that forcing your neck forward especially when my only complaint was chronic migraines. Also, he massaged my inner thighs with light pressure. I have only had one other massage in my life that did that but it was by a girl to be fair but it felt more intentional. Also, I had scheduled a deep tissue massage and it 100% was not that. It was a Swedish massage with all those standard techniques. Also, the massage I scheduled was supposed to be lavender. We did aromatherapy at the beginning and end and it was in the oil. I love lavender. I have had all different brands of lavender essential oil and lavender scented all kinds of stuff, this did not smell like lavender at all. I told the lady at the front desk that and she said it was and that's totally fine maybe it was a different type of lavender or some kind of mix. I almost suspect some kind of CBD oil but that's me being overly paranoid at this point just because it smelled a little like that but I did not ask for that and did not want that at all. In conclusion. I really recommend other spas/massage places. I've been to 5 other ones in Wilmington and all were better experiences than this I just went here because I had a gift card. Save your money and go somewhere else.

This review is based off the facial services, the esthetician's customer service, the spa…read moreenvironment, and the knowledge behind the practice here. When the humidity is heavy my skin really struggles. When my skin struggles my stress heightens. When my stress heightens my skin struggles... You see my issue? I had been on a long journey of research, detoxification strategies, and product trial and error to try and fix my epidermal reaction to Wilmington's humid and chemically unbalance environment. I'm pretty well versed in the world of holistic nutrition, hormonal balance, and natural remedies both tangibly and ingestible. I decided to explore Wilmington's knowledge on the subject and see if West Meadow Spa could help me find a solution I had yet to experience. After a very pleasant phone call with the front desk representative, who really made the spa and esthetician seem like a trip to cloud 9, I booked my facial a week in advance and built up my expectations for the visit! She asked me to come a few minutes early to sign some paperwork but my facial was at opening time so when I arrived I waited about 10 minutes for someone to come open the door. I thought it was a little strange for them to ask to come early, for them to be inside the building and see me outside and not open the doors until the clock struck opening time. Oh well! The inside was beautiful with tons of natural products for sale, water and tea options and a cute little lounge area to relax in while waiting. I quickly signed the papers and waited about 5 minutes for the esthetician to bring me in the room. I had received such amazing recommendations about this gal before visiting but upon meeting and consulting with her my high expectations were not met. Everyone has their bad days and it could have been that kind of situation, but in my experience I felt her to be very judgmental and not as well educated as she had been led on to be. She would ask me general prep questions then not have any response to my answers, just going on to the next question. I told her all the things I've tried, things I've researched, conditions I've had in the past etc and at the end of the day she had not one suggestion for me other than to buy the tea they had in shop from a local vendor (which she applied to my face at the beginning of the facial which smelled awesome). Throughout the facial she would give me ask me questions, quietly ponder a response to me answer then in an odd tone say she just didn't know the best way to go about that. It was really strange to me! Any who, the facial was refreshing, as they always are, but did absolutely nothing for my skin that day or in the future. She didn't suggest any helpful products or methods of cleaning, exfoliating, nourishing, etc. Though she did suggest I come back for a belly heating service which is basically a heating pad on your gut, ovaries, etc. that helps balance and calm everything going on down there, especially inflammation. This is a pretty cool service, especially for those who actually have serious ovarian and gut concerns, and I don't know anyone else in town that does this unique practice. However it was not really relevant to me and way out of my price range. At the end of the day I spent almost $50 for a semi cleansing/calming facial and learned something new about heat therapy. I really don't want to hurt their business, and the front desk gal was the sweetest thing on this planet (review would have been 2 stars without her involvement), but I really can't see myself recommending West Meadow's facial services to anyone based off this experience.

What a wonderful experience! At 33, I'm embarrassed to say this was my first facial, but now I will…read morebe back! Tracy is so thorough and knowledgeable. I had the special rose facial and left with my whole body relaxed. Just wonderful! I also love her use of organic, handmade products and her knowledge of the various lines. I am pleased with my skincare purchases and excited to return!

Horrible, arrived in October 2025 for a HALO fitting, and was ignored after paying over 300 bucks…read more Still as of Dec 30, 2025, no Halo, after calls, texts, emails, and visits to the salon - no halo, no response, ignores my messages over and over. Highly unsat, reported to the BBB for failure to provide a product after I paid.

Jessie was so wonderfulShe took the time to cut and layer and put highlights in my hair which…read moreturned out so beautiful. I posted my picture on Facebook and got so many great replies about my hair. I love itThank you Jessie.