Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

Seems to be a well run, clean place with friendly helpful staff. There's a nice commons area where…read morelots of events and activities are scheduled, the chapel is very pretty.

big fat zero,,the nurses are rude, the social workers are incompetent and dont take the time to…read morelisten. there are not bbc accredited, they hide under a different name. they've had multiple recent complaints and fines, lawsuits are all over Wisconsin circuit court access . The staff are super nice,,,, until they are not, i know what goes on in there i've seen it first hand. and looking at the excuses that they give for things that they are getting into trouble doing, Neglect and abuse, the staff knows how to cover their mistakes, they all stick together . i would suggest if anyone has a loved one in there get them out if you can take them home and care for them yourselves. Im telling you from experience and what i have witnessed and the outcome of my family member.

Ok, this place is the best. No other way to put it. THE BEST. If you have to have physical rehab…read moredone, why not get the best and come here. Sure there are others around, but come on, no need to go anywhere else but here. Why you may ask? Simple. Service. They have to have the best therapists hands done. All of them are very knowledgeable, friendly and professional. They work with you and will try hard to accommodate any schedule. I have been going here since August of 2012 for a torn rotator cuff and again after surgery for same rotator cuff. Twice a week every week and I look forward to it every time. Why? Because of the service. The people that work there are not only great therapists, but great people in general. From the moment you walk in and are greeted in a very friendly manner to the time you are with the therapist, you couldn't feel more at home and welcome. Everyone who comes in, does so with a smile and they all leave with a smile. Easy to get to, easy to schedule to your needs and friendly and professional, go here for all your rehab needs. Trust me, you will not be sorry. (Sore maybe. But that is to be expected! Right?)

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Following a shoulder replacement surgery, I researched several facilities for skilled Nursing Care…read more Congregational Home came up with the highest ratings by far for care and comfort. Turned out to be true. I was there for two 10 day stays. The PT, OT, general care, food, and room comfort was as good as it could be. Response time from the help button was seconds and minutes, not the horror stories I hear about other nursing homes. I would not even consider another location for future needs for myself, family, or friends.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.

The therapists were great. I had total knee replacement for each knee. Each time I went to this…read morehospital both times. Both times the therapists were great. They helped me reach my goals and was able to walk out without a walker or cane. The only problems I had was the food was terrible and not being able to having any control of your own preexisting health care needs. The doctors only have basic knowledge and handling of health care needs of preexisting conditions

Nearly everything about this "rehab hospital" is flawed. There is a near absolute lack of…read morecommunication between any of the departments. The doctors, nurses and assistants are for the most part rude and appear to lack any training at all. From management down, a complete and utter lack of disregard for patient care and comfort is shown. The shining stars of this otherwise awful facility are the physical, occupational and speech therapists! They are fantastic!! And the receptionists! As a patient, I have had to use reception multiple times to get a response from any of the staff.

Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

This is a rehabilitation center. The help is lacking and rooms are not cleaned well. I hate to…read morefault the staff when they are consistently short handed and paid poorly. I'd give it a C+

We had nothing but fantastic care for my grandmother Leona, she was being cared for in the memory…read morecare unit. They have a large outside area, the residents have their own individual rooms, they have days where pets come in and spend time with residents. Residents have a large open floor concept. The building is in the shape of a square, newer in style, the kitchen over looks the dining tables. There is a TV in the living room area for residents to enjoy. The location is right across from the park. Beautiful landscaping, a clean, secure, building. I had no issues and felt my grandma was getting the best care possible.

This place have poor care to a family member of mine. My family member left with terrible rash due…read moreto lack of changing briefs. Also left with a bladder infection that resulted in multiple hospital stays as well as a need to place a permanent super pubic foley. Not to mention the call light was out of reach and nurses who were too lazy to see how patients were doing. Excuses were made for the poor care given. Please do not use this facility for any family members, you will regret placing them there. My family member came out with more medical needs then when he was first placed there. I am disgusted with that place. Please protect your loved ones.

Recently, my employer set up a volunteer day with HTF and I was really happy to participate! My…read morereview pertains to that side of things, not using their services. We arrived for a 3 hour shift which was to pack food boxes for seniors. There were two other companies there as well, so we had a good number of people to get the job done! Overall, they were very organized, energetic and motivating and answered any questions we had. At first I thought, how will this work with everyone knowing what to do? But you know what, the way they do it everything just moved along like a well oiled machine. People helped each other without asking and we just kept on packing those boxes. At the end, I think we did 925! They do require everyone stop for a 20 minute break halfway through and encourage you to stay hydrated. I'd highly recommend this as a volunteer opportunity with an employer group or even solo or with your family. What they offer the community is well needed and it's an rewarding experience.

Such a great organization! The new facility is outstanding and large enough for all the help they…read moregive the community! I spent time volunteering, packing boxes, it was great to know that the work we were doing was going straight out to the community. The team is so dedicated and so helpful. You can see the care and focus to help the community.