- Went to buy some sunglasses, was persuaded to buy a £60 pair as you get 2nd half price.
- The specsavers employee said she'd put down on the system I'd gotten the glasses and was going to definitely get the '2nd half price' deal when I came for an appointment to test my eyes.
- When I came to have my eyes tested, they couldn't find me on the system so the deal no longer applied.
- The expensive sunglasses then literally fell apart a week later (they lasted two weeks). Came in for a refund but they refused as, again, the record of me buying them could not be found.
Absolutely furious and disgusted. You'll be better off with the £1 primark glasses than anything from this place, they last significantly longer and less chance of getting completely scammed through utter incompetence. read more