The customer service here, I think is not great. Once I came to get my glasses and had to ask to be let through as a member of staff was at the front door speaking to what seemed like friends to find the shop empty. I turned back around and ask if she was able to help me and she begrudgingly came to help me. My glasses were VERY crooked to the point it was comical. I told her about this and she seemed bothered to have to fix them. Towards the end she was kinder but I had to go in again as they were still crooked when I got home probably because she just twisted them by hand and then did something in the machine half heartedly.
The next time I went in, there was only one member of staff working and again things were not very professional and not very friendly either. It's a shame as I really like the eye doctors and the contact lenses package they provide but will be switching to another. read more
