Went into Dr. Brook's office today to discuss blood work results.I recently started taking 3 new…read moremedications. Being already stressed and overwhelmed due to recent medical-related issues, I forgot the name of one of my medications. The doctor who I saw had the audacity give me a lecture about how to be a "big girl" and I should know every detail about my meds since I have a smart phone. I called my pharmacy and found out the name I couldn't remember. I understand it's bad on my part as the patient to remember the name of the medication, but it's completely disrespectful for a medical professional to lecture a patient the way that she did. I am a 29-year-old woman with a college degree who made a minor mistake that was easily fixed. No need for the flippant commentary. I think it may be time to save ties with Dr. Brook's office since some of his colleagues don't know how to be respectful.

I spoke to one of the receptionists and she told me to walk in. Terrible staff! NP told me it was…read moreillegal for them to see me because I did not have my insurance card. I called Fidelis in the office and they told me that was a lie. I had this explained to them by Fidelis and they said that the doctor wanted to leave early and couldnt see me. So the NP would rather lie to a patient. The receptionist was exceptionally rude and laughing. I was ill and said it was urgent. There was 1 person in the waiting room. They are on my list of providers. Not sure what was going on there but I will never go back. I have never been treated so poorly

I've been going to this practice for a couple years now and although the doctors are seemingly…read moredecent it's impossible to talk to anyone here. You call and the wait time is unbelievable so you ask for a call back and any normal person with a job can't be at the ready for when they call back so you miss it. They updated this to call back at a set time but they don't call at that exact time and then you need to move on and you end up missing it again. I've been trying to move an appointment for a week which now means I only have a couple days until the appointment and I need to be seen but can't. It's unbelievable and horrible service when it comes to caring for the patients in need. It's like a factory and there is no personal touch. I was also diagnosed with a disease that I received antibiotics for but now I have no other direction except to wait for an appointment 2 months from now.

I was referred to a rheumatologist, and was nervous about going. Craig Orofino put me at ease,…read morerevised all previous procedures and MRIs and specialists I'd consulted. He really listened, recommended some changes in medication and prescribed a new one. I was hopeful leaving and happily am starting to see an improvement. The office atmosphere was pleasant as was the whole staff.

I see Kyle at this location. Always feel that my concerns are taken seriously and addressed…read more Never feel rushed at all. Wait time for appointment is usually just a few minutes. Can't go wrong with the care here!

I don't even know where to start. The practice is horrible, high turnover, every time my mom goes…read morethere she complains it's a new person caring for her. I wish she lived closer to the city so she had more options. She believes the owner of the practice is a drug addict and he is constantly rude to his employees and and very quirky and jumpy and lost some crazy amount of weight since she became his patient. He makes her wait for 2-3 hours every time she goes and we are so fed up. It's amazing this guy is still in business and probably because he's the only one around there. We have found another doctor in Medford so hopefully that works out. It saddens me that professionals still treat people like it's the middle - ages and nobody does anything to regulate them. Very sad sad sad! Stay away from Dr. B - he's a quack and I'm sure you'll find a lot more dirt on him if you did the research. BEWARE!!

In these days of big corporate healthcare it is nice to see a Dr who is professional and takes…read moretheir time to understand what concerns their patients have and then work with the patient to manage those concerns. Dr Schaefer is a doctor who cares about the patients and their care

First Choice Medical has two offices, with Dr. Goldman being the head doctor at both. I have only…read morevisited the Eastport office, however, so it is the only one I can review; Upon arriving at the Eastport office, Dr. Goldman DEMANDED that I step on the scale, despite me going into great detail about why this course of action was detrimental to my health: After struggling with disordered eating for ten plus year, my team of eating disorder specialist collectively decided that I should only be weighed in by my psychologist (who I see every 4-6 weeks). This, along with other behavior modifications, has given me my life back; I eat without restriction, I don't feel the need to exercise off every calorie I consume, I enjoy going out with friends, AND most importantly I am healthy enough to start law school next month. This was explained to Dr. Goldman. I offered to sign a release form and suggested that he coordinate with my psychologist to best manage my emotional and physical health. He then jumped into a long monologue about needing my weight for insurance coverage. This is not true for ANY patient, but I offered a weight range (accurate within ten pounds) and to call my insurance to verify coverage; his response "Next time, for now just get on the scale," disregarding my concerns and arguing with me for ten minutes. After hearing about insurance policies, he then tried to tell me how medically necessary BMI was. Keep in mind that the doctors that I had seen the past decade were much more qualified to know the importance of weight and what numbers me than a primary care doctor and they were the ones who told me to avoid the scale. PLUS, I do get weighed; and my psychologist tells me if I'm maintaining or not. (When I'm stressed I mostly lose, and she'll up my calories until I'm "back to maintenance") So the only time I don't have an accurate number is when I've lost or gained, but for the last six months I've maintained (and maintaining is considered five pounds below or above my target weight) The difference between ten pounds is NOT medical significant, least of all for women who fluctuate 3-5 pounds naturally throughout their cycle. My weight is WELL monitored, just not in the traditional way that he is used to. His demands were completely arbitrary. At one point I offered to call my psychologist from my cell phone and she could explain the situation to him since he clearly wasn't getting it. As a primary care doctor, his job is to coordinate with the patient and any specialists they are seeing. He brushed off those attempts as well, and pulled the "I've been doing this longer than you have" card. He refused to talk to an important part of my health team, and instead was condescending and rude to someone who was simply trying to safeguard their mental and physical health. He, as business owner isn't much better either. Last year I had seen one of the PA's in his office for fatigue and extreme body aches (by the way I didn't step on the scale then and the insurance company obviously paid). After running a bunch of test they couldn't find what was wrong so the PA concluded that I must have been "stressed" and that I should "try yoga." Long story short, I went for a second opinion and that doctor there discovered that I had a severe case of Lyme disease, which six months later I'm still fighting. I emailed Dr. Goldman a stern, but polite, email. Here is part of it: *My complaint is that on my last visit I was made to feel as if the very real illness that was happening in my body was nothing but an occurrence in my head. If had not been as diligent and proactive in my own health care as I was, I would I have simply gone to a psychologist or bought a self-help book. Lyme is a very treatable illness, but it is also a very progressive one. Without treatment, I would have continued to get sicker and sicker. I am writing more for the benefit of other patients rather than myself, as I have finally been put on the right course of treatment. I realize that medicine is not an exact science, and doctors misdiagnose all the time. Knowing this, I think it is of the utmost importance that doctors take all patient complaints seriously, even when various test fail to show an answer. Please trust that the majority of your patients will know their own body well enough to realize the difference between a mental and physical problem. To me, it is worth spending time on the very few people who might actually just have a mental problem if it means not dismissing those with complicated or tricky illnesses to diagnose.* While Dr. Goldman responded to my email, he was more interested in making excuses for his PA than acknowledging the problems highlighted. When I pressed the issue he said he would look further into it, yet never followed up afterwards. He is unprofessional to the highest degree, and maybe he is a decent doctor (I really don't know) but that gets lost behind everything else.

Dr. Golden is extremely knowledgeable and thorough. She will always rule everything out and do…read moretests needed to make sure nothing goes unchecked. She also always will refer patients to specialists when needed. She sent me and my family members to multiple specialists in order to further look into health conditions. Highly recommend her, I drive 45 minutes to come see her.