Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

4.5 stars!! I just had the most incredible facial experience at Woodhouse Spa North Hills--and I…read morecannot say enough good things! From the moment I arrived, the team made me feel so special and celebrated for my birthday. Thoughtful birthday notes were waiting for me on my locker and with my selected beverage in the quiet room. It was such a lovely and personal touch. The true highlight, though, was my Lift & Firm Facial with Ann. Hands down the best facial I've had in many years! Ann was phenomenal--she had the perfect balance of professionalism, warmth, and attentiveness. She explained each step of the process without interrupting the calming atmosphere and used just the right amount of pressure during the face and shoulder massage portion (which was divine!). She took care to ask about any sensitivities and truly customized the experience to my needs. By the end of my service, I felt completely relaxed, rejuvenated, and honestly, I didn't want to leave the room--I could've taken a nap right there! My skin feels amazing and my stress just melted away. The entire experience, from the serene ambiance to the personalized service, was the perfect treat. I will absolutely be coming back, and Ann will be my go-to from now on. If you're looking for a place to unwind and feel genuinely pampered, try Woodhouse.

Did a 60 minute with Casey which made me realize I should have done a 90 minute! She could easily…read moretell where I needed work and was quite effective at applying pressure. I need to come back!

Excellent couples massage experience. Relaxing, therapeutic, just fantastic all around. Would…read moredefinitely return.

This was my first time ever going to get a massage. And it was a GREAT first experience. The staff…read morewas really nice and allowed me to communicate my comfort level. The essential oil aromas, dim lighting, and ocean sounds made this experience so relaxing and soothing! I got the "Now massage" and I felt so rejuvenated afterwards. It released a lot of tension I had built up in my muscles. I will definitely be going back.

My husband made me a massage appointment here for Mother's Day. I have driven by NOW many times and…read morenever really noticed it. When I entered the front desk employees were super friendly and got me all checked in. As others have mentioned I really appreciated the calm and relaxing vibe. You can tell they really put a lot of thought into their interior design. Not something you always see! The only thing I wasn't expecting was the massage room I'd basically one huge room with different cabana esq tents set up for each client. Since you don't have your own room your masseuse has to really whisper and you can hear when other clients next to you are arriving or departing. It wasn't bad, just different. They do have wave music playing to try and drown out any noise. My massage was great and my masseuse did a wonderful job. The prices were reasonable and I could see the membership being a solid deal if you wanted to visit monthly.

They were doing a Valentine's Day special of 60 minute massage and 30 minute express facial for…read more$75! Everyone from the woman at the front desk, male masseuse, and woman who did the facial were spectacular! Will definitely go back and probably get a membership soon!

There is currently a Level 4 severe weather threat in our area today. Forecasts for Central NC…read moreinclude severe storms Monday with 75+ mph winds, possible tornadoes, and large hail. Late last night, after the business had already closed, I sent an email asking if I could reschedule my appointment due to the severe and unforeseen weather conditions. Typically, the company confirms appointments, but I did not receive my call yesterday. When they opened at 9 AM this morning, I called directly and spoke with the owner. I explained my concern about traveling during the severe weather threat and asked if I could reschedule. I was told that because "it was not storming right now [at that exact moment], I would not be allowed to reschedule. Despite widespread warnings, school closures, and public safety recommendations due to the weather, I was told my only option was to still come to the appointment. I also asked what would happen if something occurred during the service, such as a power outage due to the storm. The response I received was that they would "cross that bridge when they get to it." Due to this experience and the lack of flexibility during a serious weather event, I will be canceling my membership today.

100% always. Best nails you could pay for. A Russian manicure is far superior than any traditional…read moremanicures or dips.

I've been going to see Larissa since 2014 when I purchased a deal from her from a Groupon. It was…read moremy first brazilian wax experience and I was very nervous about it. Larissa took her time and she made me feel very comfortable throughout the process. The ambience of the studio is very soothing and relaxing and inviting. Larissa is also very flexible with her scheduling and has always made a way to accommodate me. I've going to this place for my waxing needs for 3 years and would recommend it to everyone.

I had an incredibly good experience here as a same day online booking on a Saturday! I had an…read moreexcellent 60 minute massage with 30 min foot reflexology. I was so excited to be able to get in after another place no showed me. I will be booking here again soon!!! Highly highly recc

These ppl have miracle hands. I feel like I'm floating. I did a couples massage today with my…read morehusband and they were respectful, ontime and patient with us. It was quiet and clean. They even had I love you ballon's in our couple's room. :) I will definitely recommend this place to others and will come back.

The best Spa establishment that I have patronized. They are very professional and they take their…read moretime. It is so relaxing their. I drive 45 minutes to get there. Well worth the drive. Visit them, you will be glad you did.

I came here for the first time on a Friday. They took my reservation over the phone within a few…read morehours of showing up. This was my first time coming. I waited about 15 minutes before they were ready for me. The pedicure itself is standard to most others you would get. Where they stand out and charge a bit more for is the massage you get afterwards. You have to leave your pedicure chair and go into a different part of the salon where you sit in a recliner to receive your 20 minute foot and leg massage. I did enjoy this portion of the service. I just wish they could have also finished the polish there also, but instead, you have to the go back up front to the pedicure chair for the polish. The place is clean and well staffed. I'm not sure it would be my normal go-to place, but I would go back and would recommend.

I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

Although it is at least clean, and the top injector Stacie is very experienced, the staff are…read moreyoung, uneducated in rules of society, older Americans and the disabled. I had been receiving Botox from this location in Cary for about 1.6 years. I was a steady customer. I spent a great deal of money. I became hospitalized for 4 months as a client over 65. During the last year, I had to cancel several days before on just 3 occasions, and on one occasion, the day before, rushed by ambulance to WakeMed. EVERY time I called as a professional courtesy, the most recent, one of the untrained young girls literally said to me, "hold and I'll see if we can cancel you!" I replied "excuse me? What does that even MEAN? I'm in the ER! Should I contact my attorney?" I was punctual as always to my last appointment. As I went to make my next appointment, happily saying "I thought I was over the critical time where I could die".. INSTEAD of CONCERN, empathy or acknowledgment, either the first untrained employee or another untrained employee NOT ONLY demanded $50 upfront "in case I cancelled my next appointment"!, but NONE of the staff employees offered ZERO concern or acknowledgment!!! I was flabbergasted! As a Duke University Chemistry professor and neurologist on sabbatical, I asked "are you familiar with the American with Disabilities laws? Are you familiar with the empirical fact that I've NEVER been a 'no show"?.. that even in the ER I was professional enough to call?" I stated "I won't be back." In addition, my pattern as an established client is once a month with a $140 budget. On EVERY OCCASION Stacie would make me EXTREMELY UNCOMFORTABLE and would purposely attempt to elicit more money by stating- with a very over concerned coercion, "You know.. because you get such low amounts that this won't hold unless you purchase X amount of units!" As I have been receiving Botox for a staggering 35 YEARS, I was aware of this fact and had to repeat again, and again and again, "I'm so sorry to disappoint you-as I'm disabled until I heal, this is the most I can do every month!" This is the ONE thing I do for myself. It should be a day/event of peace and joy. Instead, I left each session sad, embarrassed and purposefully insulted and demeaned. In addition, Stacie informed me "she couldn't inject me anymore as she was now only going to work on 'top-tier' customers!!" I wouldn't send my enemy to this place! It's hilarious to see uneducated, unattractive front reception employees try to pose as authoritarian figures to an MD, who was temporarily quite disabled in recovery.

I was able to get a same day appt for an hour massage due to a cancellation. Natasha was my…read moremasseuse and she was incredible able to hit those troubled spots on my back and shoulders. I appreciate that she asks how firm or soft you'd like your muscles rubbed. Now if you tell her that you want deep tissue, look out because that is what you'll get! The only recommendation I would make is for them to use heated oil. I like the cleanliness of the place. They take your temp upon arrival. Everyone is wearing mask, and they will not allow employees to report to work if they are not feeling well. Overall, I had a great experience. It was nice to get a complimentary bottle of water at the end, and a little pampering before the holidays.

Unfortunately, I wouldn't go back. I had a gift card for a one-hour massage and booked my…read moreappointment a few weeks in advance. I didn't love that they required a credit card on file for their cancellation policy, yet the day before my appointment--after I had already confirmed--they texted to say my therapist needed to leave early and asked to reschedule. I was really looking forward to the appointment, so I agreed to take an earlier slot, which meant leaving work early. It felt unfair that I was the one inconvenienced, when they'd charge me if the situation were reversed. The massage itself was just okay. The therapist was friendly, but my "hour" massage only lasted 45 minutes, even though I had arrived early to complete paperwork and get settled. For the prices this place charges, that's simply unacceptable. I won't be returning.