As we got off the ferry to Lugano, right across the street is the tourist office. So in we went,…read moreand happy we were. The lady in the office spoke great English, immediately understanding our interests and limited time in Lugano. She pulled out English writeups on major sites, marked them on a map, and did everything she could to help us. Fabulous friendly attitude. Definitely worth a few minutes to get good guidance.

This tour company has numerous travel plans you can choose from, which last from half day to a…read morewhole day. Their pickup and drop off locations are easy to navigate. The tour guide was very friendly, although didn't really share much about the history, rather more on celebrity and paparazzi stories, and mostly self guided tours without too many instructions.

**Bernina Express & St Moritz from Milan**…read more LONG day out but so worth it! Meeting time is 7am. Anna was our tourguide. Big group was divided into 2 buses: English and Italian-speaking... Bus left Milan at 7:20am, WiFi in the bus not reliable. The drive is 2.5 hours from Milan to St Moritz (bring passport). We were given 2.5 hours to walk around and take pictures of the frozen lake and watch the cross-country skiers. After a quick grocery store lunch, we boarded the red Bernina train for the most gorgeous train ride to Tirano. We felt like Anna and Elsa in winter wonderland. Every turn of the train provided gorgeous postcard-like scenery. Both bus and train rides were comfortable, there were multiple bathroom breaks and a ton of great memories. So glad we did this organized tour. Arrived back in Milan at 8pm.