Patient First Primary and Urgent Care was a reassuring and well-run option when I needed care while…read moreaway from home. I was on holiday and unfortunately became sick, so convenience and efficiency mattered. The clinic itself was bright, clean, and well organized. There was a welcome station at the entrance with hand sanitizer and face masks, and check-in was handled through a digital system. I received text updates showing my place in the queue, which even allowed me to wait in my car if I wanted. Despite the clinic being busy, the total time from check-in to check-out was about 1 hour and 10 minutes, which felt very reasonable. The level of care and customer service was top notch. A medical assistant greeted me and brought me back, followed by a nurse who took my vitals and asked if I needed water or a blanket. While waiting for the doctor, two additional staff members stopped by just to check in and see if I needed anything, which really stood out. Dr. Miles was caring, efficient, and thorough, and got me on my way with a clear plan and medication. The only thing keeping this from a full five stars was a prescription mix-up that required me to use a paper copy instead of it being sent directly to the pharmacy. Thankfully, it was an easy fix. Overall, this was a very positive experience, especially when you are not feeling well and are far from home.

AVOID- **they will bill you even if you are not seen** I…read morewaited in a waiting room for over an hour (not busy). Did not get seen by any provider. I then left because I had waited OVER AN HOUR. I asked the receptionist if I was going to get billed. She said no, because I was not seen. Then an hour after I left I get a call asking where I was because my room was ready. I said that I told the receptionist that I was leaving. This was going to be 2 hours after I would have shown up. Now 2 weeks later I get a bill for $166. Which obviously I am not going to pay because I was not seen. Avoid avoid avoid!

AI was not particularly helpful. I filled out a very long questionnaire but the questions were not…read morealways relevant.

They do not do any in office covid or flu testing. You're told to go to the pharmacy and buy a test…read morekit after paying your co-pay. I have them another chance because I felt horrible the other day. They sent a strep throat culture out. I called 4 days later as I did not receive results on the online portal. Waited 10 minutes on hold. Front desk told me if it wasn't on the portal, it wasn't ready. I questioned why it is taking so many days. I get put on another 10 minute hold to be told that the PA ordered the test and the staff never sent it to the lab. They wanted me to come back in to be swabbed again then wait another 3 days for results. Unacceptable care. I coincidently received a voicemail yesterday to partake in a survey so I call today. The system asks for your 10-digit phone number. I entered it. Doesn't recognize it. Try my other number. Doesn't recognize that. I hang up and try one more time thinking I entered wrong. Still doesn't recognize the number they called me on. Avoid this place!

The front desk and nursing staff were courteous and professional; however, my experience with the…read moredoctor was very disappointing. The provider demonstrated a complete lack of bedside manner and empathy. Rather than listening to my concerns, the doctor minimized and made light of my PTSD, which resulted from an attempted assault I experienced at work. I expected a higher standard of professionalism and basic compassion, particularly when discussing sensitive medical and psychological issues. While the support staff were respectful and efficient, the conduct of the doctor left me feeling dismissed and devalued. I will not be returning to this location.

I give Concentra, that is on 800 Haddonfield Rd. in Cherry Hill, New Jersey a 10 rating only…read morebecause I can't give them anything higher. This is one of the best facilities in my opinion to go to. The whole staff was extremely professional and very helpful.

I'm currently without any health insurance and going through some flu-like symptoms. I love my PCP,…read morebut can't afford the trip until my new health insurance kicks in. After calling out from work, I looked around online and saw the minute clinic near me. They open up at 8:30 am and seem to close around 7-7:30 pm, with an hour closed for lunch (2 pm). Weekend hours are a bit shorter but I think they're open 7 days a week. Booked my appointment online, only had to wait about 10 minutes tops after arriving and checking in. After booking, you'll get texted/emailed a code, just type that in at the kiosk in the store and give them a few other pieces of info/sign crap, and you're good to go. It's located just off the pharmacy to the side, so you'll get to stare at the people waiting in the ridiculous pharmacy line while you wait! The provider (sadly I didn't get her name) was awesome. She did NOT order any unnecessary tests, especially knowing I was uninsured. She took the time to walk me over and get something OTC to help me out. I really appreciated that. I got my diagnosis without the ridiculous ER or walk-in clinic bill. In fact, minute clinic posts their prices online, so no big surprises if you're paying cash. I'd go here for any non-emergency if I couldn't see my PCP, or didn't have insurance. Heck, I'd still go back once insurance kicks in for simple stuff. I wish they had more of these and more providers like the one I saw today.

From the owner: MinuteClinic® in CHERRY HILL is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

God awful. Hour long wait. 30 minutes in the room for the doctors to walk around and chit chat.read more

2 stars because staff is friendly and place is clean. My pet peeve is why bother making an…read moreappointment if your going to make patients wait 2 hours regardless. Waiting is normal but 2 hours?! I asked why is there such a delay and got told your appointment is soon. Soon it was 1 1/2 hours ago only to wait for another 30 minutes. It wasn't busy maybe 5 people in total. Ridiculous system.

It is what it is, nothing fancy, but I don't need fancy, I couldn't get into my doctor and I don't…read morewant to pay urgent care prices. I really appreciate the providers at Minuteclinic

From the owner: MinuteClinic® in MARLTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Walked in to see Dr. Zhang and my experience was fantastic. All staff are friendly and the doc went…read moreabove and beyond for me. I really didn't expect this type of service from a walk In clinic. Thanks again for giving me what I needed for my eye.

I was seen immediately and the doctor was very friendly and attentive. After having a virtual…read moreappointment with another doctor that was unhelpful, I came here and received the care I needed and left with prescriptions that started improving my symptoms right away. The doctor even texted me the next day to check in and asked that I update him on my symptoms as they improve.

My second time here in about a year. First time was for my son. Second time was for me. After…read morereading other reviews on yelp that are so eager to complain, I wanted to be sure I gave this place and it's staff proper accolades. Everyone that I encountered was happy to do their job and do it well, even at 9 AM on a Saturday morning. Was seen within minutes and in and out within an hour. Staff were friendly, courteous, and pleasant. The doctor was prompt, professional and thorough. She answered every single one of my questions without rushing me out of the room like some of us have all experienced. And she even had the air conditioning turned down when I complained of being too cold. Customer service at its finest. Hopefully, I won't have to come back anytime soon but if I did, this is the place I would go in a heartbeat. Thank you Tamara, Rose, Gina, Kathryn and Dr. Daniel.

Terrible experience. Kimberly Broadway, APN, was incredibly rude, dismissive, and disrespectful…read moretowards me during my visit. I would certainly not recommend this provider to anyone.

I went in because I got something stuck in my eye from work, they numbed my eye, checked if they…read morecould find anything, and I even asked them to flip my eyelid to check more and they said no since they didn't see anything. they sent me away and told me to pick up a prescription. After i left, the numbing medicine wore off, I felt exactly the same and ended up finding a piece of wood in my eye about an hour later. Once I got it out I felt immediate relief. If I could rate 0 stars I would.

I went to urgent care moorestown for what I believed was a sinus infection. My np's name was…read moreKimberly Broadway. She came in and got right in my face. She was loud and rude. She kept shouting out information in a rapid fire style which I had trouble following. She shamed me with her answers to my questions and replies. I will never go to virtua moorestown for urgent care again!

I received great help here from everyone and all had smiles. Went there with a bad case of poison…read moreivy and was in and out in a hour about. No problems with medication or insurance. Thank you again!

Been going to this place for years never had any issues complaints that's why I went today never…read moreexpecting the experience I had which was an utter outrage. So the nurse or whoever talks to you in beginning right before dr comes in shouldn't be working anymore she literally asked me at least 5 times in a row are you allergic to anything which between her which was already too much and the dr I was extremely angry. Then I'm telling you never experienced anything like this she says so you do drugs but the way she was with that hard to explain how it made me feel so I was literally about to be like you know what you got me at that point just to be a smart ass yes I take every thing there is just before I came in I put up my butt like what is wrong with you lady who does what you do and if you do this with everyone how hasn't anyone complained she was old probably way past retirement age but come on needless to say that experience was so horrendous I will definitely not be going back after all these years. They either need to have a talk with that lady or tell her she needs to retire or let her go. I had my whole evening planned but after that experience I was done for the night so did nothing got nothing done ruined whole night never expected that's why I went when I did went by previous experience.