Was going camping at patigonia lake last week and when I stopped in Nogales for gas I noticed my…read moretrailer had a broken lug nut and others about to fall off letting the tire go! I thought my weekend was canceled and worried how I would get trailer back to Tucson. I called a shop and they recommended Alex tire service,, was a couple blocks from where I was broken down. Hobbled over there,, There team came out looked it over,, tore it apart,, chased down new lug bolts and nuts,, installed them greased the wheel they were working on,, and to be safe took the other side apart,, checked and greased it. Less than a hour and very fair price I headed to my campsite and had a nice weekend,, thank you Alex tire service!

Grateful to all at Alex's Tire Pros for their attentive service at a reasonable price. I called…read moreand placed an order for tires and had them installed the next day. Very happy with the purchase. This is my second time buying tires at this location and glad for the service. Thank you! Tip: While you may begin shopping online, I recommend to call or visit in person to talk with a sales person to assure availability, as the online inventory may differ somewhat. Overall, a very good tire shopping experience -- much appreciated and kudos to your team.

3rd trip to this shop today. I originally had the rear tires replaced on my Prius now the front…read moreones were done. I commute daily from Tucson to Nogales for work and have not had any issues. Last year I had a new set put on the rear of my Bolt and now it is time to get the front done. Good deal on the tires, and they have a huge selection in stock. Typically I go to Discount tire but they don't have one in Nogales and I like to drop off the car on my lunch break.

Terrible customer service by all the managers especially Carlos. I went to have my new tires…read moreinstalled and balanced. Got on the highway right afterwards to check and make sure the balance was okay. It was not. Between 70-80mph it was lightly shaking due to it not being balanced correctly. Went back and then they started telling me 2 of the tires were no good even though they were brand new. They "re-balanced" them and I took it again on the highway to check out. Turns out it was way worse now. It would shake violently as sone as 55mph and only got worse and the speed increased. Turns out all they did was remove some of the balance weights on the wheel and it was no longer balanced. Not sure why they thought this was the solution. Went back for the 3rd time and let them know that it was worse than the first time. Spoke to Manager Carlos and explained to him that all they did was remove weights from 2 wheels. Told me that the tires are no good and that's why. I insisted that I would like them rebalanced and left how they were the first time that I can live with them that way but not how they are right now. He told me they can but I'll have to pay an additional $30. I argued that I shouldn't have to pay again since I already paid $68 for the balance for all 4 on top of the $68 for the install which was a total of $148 and now an additional $30. He didn't care. He said if I want them rebalanced I'll have to pay the extra $30 even thought it was their error. All I wanted was for them to be balanced again they were the first time. That right there is terrible customer service. Do not come here. As you can see the other reviews they have terrible customer service. Plenty of other tires shops around here.

Excelente servicio de Quick Fix Trailer and Truck Repair. Joel y su equipo son muy profesionales,…read morerápidos y confiables. Hicieron un gran trabajo y resolvieron el problema de manera eficiente. Muy buena atención y precios justos. Totalmente recomendados para reparación de trailers y camiones.

Incredible company. These guys are friendly professionals. When the brakes seized on our tow…read moredolly in Rio Rico, they were lifesavers. We couldn't tow it into a shop, and nobody else in the area was willing to work on a tow dolly. Called and talked to Gaby and George on the phone, and J. J. was dispatched to come out and help us. This is a heavy machine shop that works on big semi trucks, but they were willing to take on a job a little out of the ordinary, and thank goodness as I'm not sure what else we would have done. They arrived in 30 minutes, were very up-front about pricing, and J. J. taught me through the whole process, even changed a wheel seal that had started to fail. The repair took some creativity, but 90 minutes later we were fixed up and ready to get back on the road. Highly recommended.

I'm almost 500 miles from home. My oil pressure is low, and a short list of other problems. So I…read moretake my van to Pep Boys. Turns out I had more problems! The shop at home had not done the basic safety inspection when I took it in before leaving. Pep Boys also found a potential serious problem. I didn't have an appointment but they did what was needed to get me back on the road safely. Lacey kept me informed of each step. She told me exactly what the mechanic was doing, what parts were needed, how long it would take, and how much it would cost. I didn't realise Pep Boys did more than just oil changes! Their customer service was awesome. Everyone in the store greeted me and was genuinely friendly. I definitely recommend this store. Great find in a small town.

Yep, it sometimes can take an hour or so or a couple of days for them to get parts for my vehicle,…read morebut Nogales is not exactly Phoenix or Tucson so that's to be expected, especially with an older car like mine. ( I sometimes had to wait days for parts to arrive at the dealership up in Tucson, too.) In my experience, the service department does everything it says it will do and my vehicle always leaves there "well repaired." But, like at the doctor's office, sometimes service runs a little slower than expected, depending on what turns up during the "examination." They provide a priority list of what needs attention right away and what might need attention in the near future so you can decide what's within your budget. Both online and at the store, there always seem to be coupons available that lower the cost of service and repairs. By the way, I am an elderly female.

I've been taking my rides to these guys for a year now. Flats, oil changes, stupid things I don't…read moredare touching because I'm not a mechanic and hate working on cars. They will even change the oil in my RV even when they say they won't do it. I love these guys. Ask for Sergio. He's the best around.

I can't even post a star the service was the worst ever. Our vehicle was held for 4 days (while the…read moreonly mechanic in the area) could get there to install an ignition switch. we never advised the total repair until the credit card was run and a receipt produced. $384.00!!! absolutely ridiculous. Should have cancelled and argued the charge but, we all know what a hassle that is! I will NEVER go back to VIP and will warn everyone we know to avoid them at all costs!! ok website requires a star......... too bad

Ben going to them ever since we moved here! Its convenient and their thorough, can pretty much call…read morefor an appointment last minute. They can even drive you back to your house if needed!

Disappointing Service and Billing Practices…read more My family has spent thousands of dollars with this business, but our recent experience was the final straw. We were charged over $300 for an inspection related to an issue that had already been documented and discussed with staff in 2024. We had previously decided not to pursue the repair due to the cost, yet we were still charged for a diagnosis of a known problem. When we raised our concerns, the owner offered several explanations and only provided a partial credit, which we found unacceptable. Unfortunately, this wasn't an isolated incident. In the past, we were charged more after incorrect parts were ordered for a repair, and on another occasion a quoted price changed when we arrived to pick up the vehicle. Based on our experiences, we will not be returning and cannot recommend this business.

Atlas Road Service was the only locksmith that would unlock my car about 4 miles out Redington…read moreRoad. If you've ever been out there it's a long winding dirt trail and none of the other locksmiths I called would do it. luckily Patrick was able to help me unlock my car! I am so thankful they made this very stressful situation so much easier! They have my business always. Thank you again, Patrick

Last year (2021) atlas replaced a battery in our SUV. In early 2022 the battery failed. After…read moremany attempts to work with Atlas and many missed appointments, I finally called AAA to take the car to the dealer. The dealer determined it was a bad battery and that there was nothing wrong with the vechicle. Atlas (Patrick) promised to refund the cost of the bad battery that they installed plus the cost of testing. Eight months latter NO REFUND HAS BEEN RECEIVED!!!!

I took my ford escape to get serviced because It was making a strange noise. The mechanic said It…read moreneeded new engine mounts and that would solve the problem. paid $700 when they finished I still heard the same noise. I was still in their parking area. so I told them.. then they rechecked it and found that the noise was coming from the wheel. they fixed it but also charged me for that repair... so then I take my ford expedition because my AC went out. they said they would have to fill it with freon and ink and then I would have to bring it back so they could check it.. I was charged $112 for that...so I did when I brought it back they said it was the dryer and it had to be replaced... charged $227 I said ok... from that day May 25 I took my car back 4 times because the Air was not blowing cold... every time I took the vehicle back they said the dryer was defective. on the fourth visit they said oh we found that it wasn't the dryer it was the evaporator core and now wanted to charge me more. I told them no that they misdiagnosed again and that the money that I paid for the dryer should be credited towards the money that would be paid for the evaporator core... the manager said no. I said then refund me my money back because I'm not going to pay more. I did get a full refund for the AC but will never go here again... So if you plan on taking your vehicle here to get serviced just letting you know they charge $65 per hour not hour worked but what they say would normally take to fix whatever you took to get fixed even it only takes them 1 hour but the job would normally take 4 hours they will charge you $260 just for labor fees... and on top of that misdiagnose and you will end up paying more to actually have what you took it in for to get fixed.