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    VIP Neptune Terminal 4S

    4.2 (20 reviews)

    VIP Neptune Terminal 4S Photos

    VIP NEPTUNE TERMINAL 4S ATMOSPHERE

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    Susan C.

    If all lounges met the standard of service here, the average airport lounge experience would be much more comfortable. Large open space with large individual leather armchairs, it feels bigger since the ceilings are about 3 stories high. We arrived around 3:30pm on a Tuesday and the lounge was about 60% full. On a previous trip had arrived on a Sunday afternoon around 4pm and found it about the same. Walking in, check-in is on the right at a counter, after which walk leftwards around the corner to pick up a magazine or newspaper, then the space opens up to an open seating area, which encircles the main drinks bar, food bars and refrigerated section. Seating areas are also spread around a walkway straight ahead and around the back. There is a smaller drink bar in the back area. Plenty of drinks--alcoholic and non: everything from water, sparkling water, tonic water, soda, juice, milk, tea and coffee w espresso machine. Beer, a couple reds, a couple whites, a couple rosés, prosecco, a selection of harder liquors. A broad selection (for a lounge) of warm and cold food options: chilled salad and sandwich options, yogurt, soups, salad, bread, cookies, donuts and crackers, fruit, some warm bowls--I had chicken stew over rice, there was a beef stew also. Pretty good for an airport lounge. Slight ding since bathrooms weren't as nice amenity-wise compared to the luxury bath products available in some lounges, but not much to complain about otherwise.

    Nahree K.

    Quick check-in, takes priority pass, large and spacious with plenty of natural light streaming in from the massive glass wall. The employees were helpful and let me borrow a power adapter for my devices. There were comfy leather armchairs for relaxing, and a large variety of savory foods, snacks, refreshments, and desserts. I wish it had been a little warmer in the lounge for ultimate comfort, but overall a good, relaxing experience!

    Alice L.

    We accessed this lounge twice with Priority Pass and I like it better than the other lounge in the Madrid airport. It's extremely spacious, has plenty of comfortable seating with outlets and I enjoyed their food selections of pastries, fruit, lunch meat, packaged sandwiches, Pastoret yogurt, the best little pate containers to go with bread, and a large variety of drinks. One side is a giant window so you get an unobstructed view of the tarmac and planes. Solid!

    Great lounge
    Ann G.

    Fantastic lounge and worth a visit when you're flying out of Madrid. They had everything a weary traveler could need: Food, plenty of drinks, great service, and outlets. Don't even get me started on the views. Gorgeous! So sit back, relax, imbibe, and prep yourself for a long flight home.

    Sam M.

    We had access to the VIP Neptune Terminal 4S via the priority pass. Madrid being one of our favorite destinations we were able to access the Neptune lounge on one of our layovers. The lounge is very well setup and perfect for a short layover. As with all the lounges in Madrid airport this has modern architectural design with good seating for passengers to relax. The bathrooms were clean and neat along with shower access for passengers. Food options were pretty limited with some fruit options and the service was good with employees making sure passengers can relax on their layover. 4 star lounge with ample space.

    Huge lounge with seating
    Jackie M.

    Madrid's International Bajaras is a very nice airport. I had an overnight layover and was pretty lucky to have access to this VIP lounge with my Priority Pass. The food options weren't great, the bar isn't fancy like most lounges and I'm cool with self serve, but the huge space, showers and nap room made up for it. There is also round the clock cleaning crew, how nice, I don't feel so lonely hanging out here at 3am. Yes, shhh... there's a nap room if you look for it :)

    Bright, clean and spacious lounge with nice view
    Fifi C.

    It's surprisingly very nice Priority Pass lounge. It's spacious, clean and bright. It has a nice selection of croissants, bread, sandwiches and fresh orange juice. It had decent selection of alcohol as well.

    Simone Y.

    The lounge is very comfortable. Around the there are more sofas and the lighting more subdued. The sofas are wide, deep and comfortable. You could easily fall asleep in it! All the sofas have a European socket for you to charge your electonics. You can take showers there as well. The food is pretty decent for the breakfast. I was there until 11am. A great spread of juices, spirits, drinks, sodas, 4 different types of milk! Good spread of bread, roolls, fruits, cold cuts and cheeses. The great thing that I havent seen before is a sandwich bar of packeted sandwiches from chicken, han tuna etc. They also had boxed salads to go e.g. pasta, egg, quinoa salads. The place is kept very clean by the staff constantly making rounds to clean the counters, tablets etc. The food is also very well stocked. I have seen many other lounges where food is hardly stocked, many things close to empty. Here, the food is very well sorcked, and constantly replenished. I noticed that they had a menu of 8 main dishes e.g. stews, roasts etc. Salads soups etc. After 12.30pm and in the evening as well. That would been something I would have liked to try! Ome thing to note, on my Priority pass app, it mentions that one has to arrive 3 hours before the flight to gain access. I entered 2.5 hrs before my flight and I was allowed access. So I glad! I would love to drop by this lounge again!

    Shower
    Marina M.

    Great lounge, spacious, friendly customer service. After a day of the traveling and this was another layover, asked to use their shower facilities, they promptly escorted to me to the shower attendant. Many showers with great water flow. Not only they had towels and essentials, there was also a cozy lush bathrobe in the packet with towels. Felt more like a hotel than an airport shower

    Cold selection of food
    Jenny C.

    They have a variety of drinks which includes water, water with fruits (I drank the ones with orange, and some other citrus fruits while another had apples and grapefruit I think?), coffee machine that dispensed hot cocoa as well as coffee , sodas, beer, and alcohol. They also had a warm soups/food options in bowls and a salad bar with various fruits. They had a station with 4-6 different breads, sweets and obviously, condiments. They also had a fridge stocked with sandwiches, cold desserts and sandwiches. Since I arrived at 12pm and my flight wasn't until 16:30, my husband and I went to the lounge with our priority pass to make it a comfortable wait. Overall, I was very satisfied with the lounge at terminal 4S. The area was spacious to accommodate more people but thankfully for us, there wasn't really a lot so it's always a plus. The bathrooms were clean and if needed, there are also showers. If you are waiting for a flight, I recommend coming here just to relax.

    Dorothy Y.

    Large lounge with charging station almost between every sofa. You get the unblocked view of planes and lots of fresh fruits, minimal deli. Plenty of wine and best of all, the Pastoret yogurt. Very clean and noises are minimal

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    Review Highlights - VIP Neptune Terminal 4S

    We accessed this lounge twice with Priority Pass and I like it better than the other lounge in the Madrid airport.

    Mentioned in 10 reviews

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    Iberia Sala VIP - Some of the good options

    Iberia Sala VIP

    4.5(42 reviews)
    0.0 kmBarajas

    The Iberia lounge is a very large, welcoming space. There are plenty of different types of seating…read morearrangements available throughout the lounge so whether you are working, eating or relaxing there is a space for you. They have a nice buffet with quite a lot of hot and cold food options. There is also a snack area with popcorn, chips and other nibbles. They have a large bar area with self service wine or a bartender to help with a more complicated drink. There is a water filtration system if you would like to refill your water bottle before boarding the plane. The staff has always been so helpful and accommodating, and available to answer questions. Clean restrooms and showers are available should you need them.

    Overall: 4 stars…read more This consolidates my review of both the lounges at Terminal 4 (EU) and 4S (outside EU) areas since they are quite similar. The lounge setup is actually done very well with sections decidated for a specific area from a play area for children, to some clear quiet areas for work and everywhere in between. Even the buffet is setup well where it can be accessed from both sides to reduce congestion. As for the food, I was generally disappointed as the hot foods looked unappetizing and the cold foods consisted mainly of salads, notably missing a large selection of cheeses and the famed Iberian ham. That said, the candy bar with popcorn, chips, and candy makes up for the sweet tooth component. The drinks on the other hand is well stcoked from a large variety of non-alcoholic fizzy drinks for all childrens desires to a generous selection of wines and beers for adults. The lounge also has separate areas for showering and resting, which are incredibly useful for those with tiresome connections or are otherwise just tired. Accessible by flying One World Business or with OW Sapphire, this lounge offers a lot of greatness outside the food department. Food: -1 Drinks: +1 Access: E Atmosphere: +1 Service: E Amenities: +1 Insta/Beli/Yelp/TikTok: @amei_eats

    Photos
    Iberia Sala VIP - This is actually Iberia Sala VIP Dalí in Terminal 4. The other one is in Terminal 4s

    This is actually Iberia Sala VIP Dalí in Terminal 4. The other one is in Terminal 4s

    Iberia Sala VIP
    Iberia Sala VIP

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    Plaza Mayor Lounge - the wonderful view, lol

    Plaza Mayor Lounge

    3.9(9 reviews)
    2.2 kmBarajas

    Beautiful large lounge with a few rooms equipped with couches, chairs and several tables…read more Served hot food and some cold bites Totally worth it!

    So obviously this value proposition is mostly based on the assumption that you have access to a…read morecard that gets you in for free, which we did at the time, but don't anymore, and knew we were downgrading once we got back home... but assuming you got in for free as part of a membership to something else, it's a solid airport lounge, one of the better I'd been to. I was happy to see, given airport rules and the fact we were about to board a super long direct flight back to LAX, that despite it being mid-morning, all the drinks were out, by which I mean a decent number of pretty good looking Spanish wines, a decent handful of relatively mid-tier spirits, two amari, vermouth, cans of beer, as well as espresso from an auto-espresso-machine, and several juices. Everything you need to make a whole bunch of cocktails if you're that sort of nerd. (For good and bad, everything's pour-yourself. The upsides are obvious - the main downside was that they didn't have anything for measuring, you just had to pour by eye. That's fine though, I was just making them for myself :D.) Obviously being still mid-morning, I didn't have a chance to try *all* the wines (though one other benefit of being pour-yourself is that made it easy to pour a *small* amount of wine, if you did want to try a couple, which I did (pretty decent.) I was amused to note that the two amari and the vermouth were all classic Italian brands rather than Spanish, though. Also had a solid brandy Negroni and a great Giribaldi (orange juice and amaro :)). And an espresso by itself, which was just decent (decent enough for free, that's for sure.) There wasn't any line for it when we were there (again, mid-morning), either. Food-wise, at the time, there were a handful of different sandwiches, which were all fairly mediocre by themselves. They also had a diy selection of salami and cheese, with olive oil and vinegar. Put those together and you have much better sandwiches! There was plenty of space when we got there - and it was nice that it had a solid 2nd-floor view to outside that got plenty of natural light... even if it was a view of a parking lot, not the runway. If I were paying to get in, though, I dunno. Might still be worth it if we wanted to do a wine tasting while we were there... wine at an airport outside a lounge would be like 15+ bucks a glass. Maybe not mid-morning though. I already miss having a card that let me and my wife into places like that for free, and I haven't flown anywhere else yet since, lol.

    Photos
    Plaza Mayor Lounge - Hot items

    Hot items

    Plaza Mayor Lounge
    Plaza Mayor Lounge - Cava, wines & top shelf liquor

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    Cava, wines & top shelf liquor

    VIP Lounge Puerta Alcalá - with a full food station

    VIP Lounge Puerta Alcalá

    4.2(13 reviews)
    2.8 kmBarajas
    €€

    Pretty good for a Priority Pass lounge that is open 24 hours. This lounge per PP conditions is for…read more"Schengen flights only" so if you are flying direct back to the States from Madrid, I don't think you can get in with PP. We had a 6am flight out of Madrid to our connecting flight to Frankfurt prior to getting back to the States. It wasn't the easiest to find at the airport, we had to ask for help. Pros: fairly large with plenty of seating, great drinks selection, clean Semi-con: no hot food options for breakfast - only cold cuts, bread, pastries, fruit, yogurt, packaged cold sandwiches. This is typical Spain breakfast food so it is normal but I'm always sad when there isn't any hot foods available.

    Pros: Huge lounge, lots of space, lots of seating. the beverage options are plentiful! self-serve…read morealcohol. restrooms are nice. Cons: We came in around 11am-ish and they had pastries out and cold cuts so they were still in breakfast. I was expecting to see eggs or something but they had no hot food options. I asked one of the staff when they would have hot food and she gave me the most stank look!! and grunted at me, HUHH?? w/the facial expression to match. She was so rude. I asked the question again in Spanish this time, and she rudely snapped at me and said (in Spanish) no hot food until 2PM! and stormed off. I later realized that I misunderstood her or maybe she didn't even know. But anyways, as I was serving myself the cold cuts, I accidentally put the tongs back in the wrong spot. This same rude grunty woman came up next to me, grabbed the tongs and literally SLAMMED them hard onto the tray and walked away. it made such a loud awful sound! As she walked away, I did not hold back and I yelled at her in Spanish, "WOW WHAT A RUDE WOMAN!!!" and other people looked up. She just kept walking. I had another opportunity to tell her again and yeah I did tell her. Not that I was looking for her, but she just happened to be in my path. They didn't do a good job of taking away dirty dishes from the seating areas. There were stacks of cups and plates and bowls, trash, and empty beer and water bottles everywhere. It looked really sloppy like the morning after a party. At about noon, they brought out some hot food items, and more dishes to stack. Dessert items were meh but there was only 2 options, a strawberry cheesecake and another, I can't remember. it wasn't memorable I guess. Wish there'd been more dessert options and hot food options for breakfast.

    Photos
    VIP Lounge Puerta Alcalá - Whole fruit.

    Whole fruit.

    VIP Lounge Puerta Alcalá - Open seating.

    Open seating.

    VIP Lounge Puerta Alcalá - Lounge

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    Lounge

    VIP Neptune Terminal 4S - airportlounges - Updated May 2026

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