Do not recommend. Waited over 30 minutes past our appointment time. ( I have a one and four year…read moreold so they got very impatient ) It was very unorganized and chaotic. Took almost 2 hours for the appointment to be completed. Overall a bad experience. Super disappointing since I started as a patient there years ago when the practice first opened, definitely not about the children anymore.

Very rude staff and horrible experience. We were patients here but have found a much better…read morepractice. I had an appointment scheduled for our kids and they called my spouse (not me) to confirm the appointment. They gave her a deadline of 61 minutes to confirm the appointment and then canceled it. Message left at 9:59 am, appointment canceled at 11 on a Tuesday. I called several times but voicemails were full and not accepting messages. When I finally spoke to somebody they didn't care at all and offered appointments three months later. They made it very clear that it was our fault for not confirming our upcoming appointment in the 61 minute window they gave us. We signed forms to transfer our records to another pediatric dentist, submitted them and they never did it despite confirming receipt of the request. Our new pediatric dentist called Kwons for the records several times and finally got somebody to actually answer. They introduced themselves and said they needed to request our records, Kwons office just hung up on them and didn't even talk to our new dentist! We had to redo X-rays at the new dentist that had been done two months earlier at Kwons because they have not transferred the records. Unprofessional doesn't even begin to describe our experiences at Kwons. Dr Kwon should really look at his staff and realize that his name and reputation are directly tied to their attitudes, patient treatment, and actions (or lack of). Go elsewhere and save yourself the headache of this place.

I spent four years of my life with braces through Dr. Willis. We didnt have a problem with him…read moreuntil the end of me getting my braces off for the second time. My experiences with the office before this werent bad besides the occasional wait. Towards the end of when we were about to leave (they dont except kids older than 18) my mom payed too much on a co-pay that we owed. Like a couple hundred dollars more.We called several times to try and clear it up and they made excuses like "we are going to have to research it". After several weeks we ended up turning them in to the Better Business Bureau. It was only after that when we got a refund for the money. This place has good dentist assistants and a good dentists, but te people that run the front are not all that friendly as demonstrated by our incident. The financial aspect of a business has to be in order if you want to keep customers. There is nothing worse than a business taking money they did not earn. That is why I gave them one star.

Dr. Willis is amazing with children and the staff as well! Had him when I was a kid and I loved…read moreit. I was scared of other places but not him! Highly recommended!!!

You know how some people were born to do something? Dr. Andy was born to be a pediatric dentist…read more Amazing work and treatment with kids. Highly recommend.

Everyone was super sweet & gentle with my 3yo, we were able to get in & out pretty quick. Such a…read moregreat place!!

Dr. Chris and his team have one of the best pediatric practices in the area. With that said, they…read moredo get very busy and have limited days when their Braselton location is open on limited days and kids under 5 are only seen in the morning. Most of the time, we do wait 10-15 minutes after our scheduling appointment time to be called back. At times we do feel rushed, but the kids do get their X-rays done and my kids have very healthy teeth. We also got my son off sucking his thumb from this practice in 2-3 months after sucking his thumb for almost 3 years. Pre-covid the waiting room and waiting area inside was fun with games and light walls, but now they are limited. They have a prize wall too, after the kids' appointment. The seating arrangement for cleaning and consult is mainly chairs in a circle in 1 large room, so hygienists and dentists can move around. There are a couple of closed-off rooms for multiple kids and run-over.

All 3 of my kiddos have been seeing Dr. Chris for about 10 years.... Started in sugar hill and…read moremoved out to the Braselton Office. We've had a couple different insurances and even paid out of pocket to stay when our insurance changed because we love Dr. Chris so much but this is the second time one of my kids has been scheduled more than our allotted 2 times a year for a cleaning per our insurance and have no idea why we were scheduled that way. I thought it was an honest mistake.. but now it's happened again and I've been trying to get a hold of someone to find out why and make sure they are more careful so this doesn't happen again and I've gotten the run around and haven't received calls back for MONTHS. Meanwhile the charges keep racking up because every time they send a bill it's an additional $10 charge. !!!MAKE SURE YOU ARE NOT SCHEDULED MORE THAN YOUR INSURANCE WILL COVER!!! Now I'm having to pay for an extra visit out of pocket because of a mistake on their end.

My adult son was having major issues with his teeth and needed to have the majority of the top row…read moreof his teeth removed. After two discouraging and frustrating consultations with other dentists and oral surgeons, we talked to Dr Vancil. He was so kind and compassionate and thoroughly explained the issues ave the procedure he would perform. The procedure ended up being far more intense and difficult than originally anticipated because of the depth of the roots of my sons teeth so Dr Vancil was not able to extract any of the teeth but he instead had to cut out each individual tooth! He made my son feel as comfortable as possible and able to withstand the procedure. ! We are beyond thankful for his expertise and compassion and how he handled every aspect of this whole process! Dr Vancil is the best dentist and we highly recommend him whether you need routine dentistry or have major issues like my son did. His staff is also excellent and represent him so well. Thank you Dr. Vancil for sharing your God given expertise and your compassion.

Staff is friendly, attentive and patient. I haven't met all of the dentist but Dr. Vancil (who…read moregives it to you straight) and Dr. Whyte are amazing! The hygienist are great too not just with me but with my kids (I have an Autistic daughter and she did great at the Hamilton Mill location).

can't say enough great things about Lanier Valley Dentistry! From the moment you walk in, you're…read moregreeted by Lindsey, she is the kind and incredibly knowledgeable lady at the front desk who makes check-in a breeze. Her friendly smile and efficient manner always sets a positive tone for the visit. Laura is an absolute gem--so personable and warm when checking us out at the end of our appointments. She makes the whole process feel seamless and always sends us off with a smile. Jill, the office manager, is truly the glue that holds everything together. You can tell she's amazing at keeping the practice running smoothly--everything is so well-organized, and the staff clearly works together like a well-oiled machine. Chandler, our dental hygienist, is simply wonderful. She's cheerful, thorough, and has such a deep knowledge of dental care. Her upbeat personality makes cleanings something to actually look forward to! And of course, Dr. Lentz--there truly aren't enough words. He has to be the best dentist in the world. He's skilled, caring, and takes the time to explain everything in a way that makes you feel confident and at ease. Lanier Valley Dentistry is the gold standard for dental care. I wholeheartedly recommend them to anyone looking for a professional, welcoming, and top-notch dental experience!

They don't keep appointments. They sent a reminder text three hours before my appointment and say…read morethey require 48hrs notice for a reschedule. No problem. I plan to be on time. I arrived at 10:45 for my 11:00 appointment. At 11:10 I notified the receptionist that my time is valuable too. She went to the back to see what the hold up was as I was walking out the front door. She found me at my truck and said they were running late and that I had only made my appointment two days ago. I told her it was still an appointment that they had accepted and if they can't keep their appointments that I would just have to find another dentist. BYE!

7/12/16 Must Read!!!…read more I had a bad experience about 20 years ago. My skin would crawl if you mentioned the word dentist until I met Dr. V and his team. I have 5 reasons why I love this place. 1. Janell was awesome, she called to remind me to take my sedation pill. 2. They were nice to me and the team of folks that I brought in for support. 3. Dr. V and I had great conversation and he made me feel comfortable. 4. His assistant gave me the SPA treatment. I got headphones and a snuggly blanket as I wore my cool shades. 5. Did I mention I went to the dentist only to realize that it's just as comfortable as going to the SPA??? Well, this is the treatment that you get in Buford. Then... due to their professional approach, patience, and how they treated my situation with care, I am not afraid anymore! Thank you, Dr. V and Team for the day at the dentist SPA.

Went here on my stay in GA while visiting my family. I had went in for a cap on my chipped tooth. I…read moreleft looking like bugs bunny! They did a terrible job on sizing the cap, now I have to go to my dentist at home so he can fix it. Try to go somewhere else!

Welcome to the Denistry where every procedure other than a cleaning hurts your children for DAYS…read more Where you can make early appointments around your work schedule but don't be seen until 45 mins AFTER your original scheduled time making you late for work. Oh and let me not forget... they change the treatment plan every visit because each dentist you see thinks something other than the previous dentist you saw. I had to finish treatment here once I started but I'm trying to save you all the headache !!!!!!

This place is HORRIBLE & i wish Yelp would allow you to give negative stars because i surely would…read moregive them negative 5. From the unorganized passive aggressive front desk staff to the outdated play area (& I used the term play area very loosely) to the extremely cold temperatures, crazy wait time & drumroll please the one dentist working on 20 different patients simultaneously. Once he came in the room he spent no more then 6 mins totally in the room. Mind you I have two children being seen. He put something on their teeth didn't explain what it was & was out of the door on to the next. I will never return to this office.

The dental assistants are rude and unprofessional. They should not work with kids if they are not…read morekid friendly. I gave them another shot even thought I experiencing this the last time and after a few minutes I told myself do not schedule a follow up appt. there are way too many offices near by, only used them because they had appointments right away but now I understand why.

This was probably one of the worst experiences l've had at a children's dental office. This office…read moreused to be so nice and clean, and now it looks absolutely horrible. The manager is probably the worst of them all, she's rude she didnt even try to fix my situation. Not professional. And the Doctor, she is rude and rough with the procedures, she denies to help my kid just because he was very scared and insisted on making him feel better, she was annoyed because we are taking a lot of her time. Once my child was ready and calm she says she wont see him anymore. We will not be returning for our next visit, we found a better more caring doctor. I really think the doctor should remember she is dealing with kids and try to make them feel secure instead of scared, kids are not the problem the problem is the Doctor's patience.

This review is for Hamilton Dental at 3611 Braselton Hwy, Dacula GA, : Terrible experience. They…read morewouldn't clean my teeth unless I agreed to a painful gum probing, even though I had it done earlier this year. When I asked to skip it, they refused to continue and sent me away without any cleaning or explanation of the X-rays. Absolutely no flexibility or concern for patient comfort. I don't recommend this dental office at all.

I've been coming here for over a decade, and I don't plan on stopping! The staff are are so kind…read moreand the service is unmatched. I highly recommend making your next appointment here!