I can't say enough wonderful things about Cynthia and the team at VIP Auto Body. Cynthia is incredibly open, honest, and transparent, and she genuinely goes above and beyond to take care of her customers. I've been a loyal client for years, and for good reason. A few years ago, my previous car had a significant scrape along the side after an unfortunate run-in with my building. Cynthia gave me a quote that was far more reasonable than the five other shops I visited. Throughout the entire repair process, she was communicative, keeping me updated every step of the way. The turnaround was surprisingly quick, and when I got my car back, it looked even better than I could have imagined. More recently, I brought in my new car to have the emblems blacked out, and once again, Cynthia and her team delivered exceptional work at an unbeatable price--and super fast too! I've referred all my friends to VIP Auto Body, and they all rave about their experiences as well. Having someone as trustworthy and reliable as Cynthia makes owning a car in Los Angeles so much less stressful. Whether it's repairs or custom work, I know I'm in great hands. I highly recommend VIP Auto Body for any auto body needs. Thank you, Cynthia, for everything! read more

VIP Auto Body - My blacked out rear emblems including "Accord, Sport, Hybrid", and the Honda "H" above the license plate. - Body Shops Near Me - Los Angeles, California

Cynthia is awesome. I love the transparency and efficiency of Vip. I was worried as I had to get an estimate and she put my mind to ease. She's friendly and a great customer service. Thank you! Great staff, great service! read more

VIP Auto Body - Body Shops Near Me - Los Angeles, California

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May 2025 I met with Cynthia at VIP about some work my Lexus required. She gave me a fair price and I agreed to have the work done. I went to pick up the car, and she asked me to look it over carefully to see if anything did not seem 100%. I did, and found something that I was not fully satisfied with. No problem, they corrected it, and when I went back, it looked perfect. This company does wonderful work and guarantees it 100%. read more

I just picked up my car from VIP, and I'm really amazed at how great it looks, how quickly and exactly on schedule the work was done, and how reasonable the price was. Boris was a pleasure to deal with. I rarely leave reviews, but I can't give VIP a high enough recommendation. read more

Fast courteous service at a very reasonable price. Work quality was great. Final cost comes in at or under original quotes.

I've gone there many times over the years with different car accidents or issues etc. I cannot tell you how much I trust Cynthia. And being a woman and going to any kind of Mechanic is always such a frustrating/fearful thing for me. I had a part that was broken that was legitimately $1200 to fix and she found a used one on eBay for $600 in the Ukraine. I cannot recommend her more!! read more

Went back for my 4th visit to this place (all for different claims) and they keep pulling off some unbelievable work that is so good, I can't even tell where the original damage ever was . Amazing work being done at this shop with an honest owner that will keep it real with you! Everything she's told me that I needed and her pricing was spot on. The first 2 times I had to come by here I shopped her pricing, and it was extremely competitive. Pair that with the work they put out, and I'll never go anywhere else in LA for bodywork. Highly recommend Cynthia and the team at VIP! read more

I have now used VIP Auto Body two times, once paying privately for a repair and another going through insurance after getting rear ended. In both instances my experience was incredible. Cynthia, the business owner, is amazing to work with. She's very knowledgeable and you can tell she really cares about the quality of the service. After getting rear ended, she was a fierce advocate, making the process so easy for me. She supported me even outside of the repairs, helping me understand what I have access to concerning rental car reimbursement and all the other things that cause headaches after an accident. On top of that, the repairs to my car made it look brand new. I was 39 weeks pregnant when I had to take my car in for repairs and they worked quickly to ensure my husband and I had our car back before the baby came- and even ensured they'd support me if the baby came early! I cannot recommend VIP Auto Body enough for your car repairs! read more

Was referred to Cynthia at VIP by an auto mechanic. Cynthia gave me an honest and fair price to repair a dent and scratch. WoW! The car looks amazing! I was so happy with the results! The repaired section looked brand new and to top it off the car was washed and waxed! I got inside the car and it had been cleaned too. VIP is now my go to place for any future accidents. If you're reading this, give them a call. Thank you to Cynthia and Team. I am extremely satisfied! read more

VIP Auto Body - Car was dented above the wheel and there was a thick scratch on the door. But look at it now! CLEEEEEEEEAN! BABY! - Body Shops Near Me - Los Angeles, California

Took my SUV there for painting and was quoted a price that sounds reasonable, so I decided to have them do the work. Not long after getting the vehicle back, I learned a hard lesson by the phrase "you get what you paid for" The work was of very poor quality and the paint started to bubble in several places where the work was done. I took my vehicle to several other places, and they all recommend that I take it back and have them fix the problem, but honestly, I had lost confidence in their work. I finally decided to get the vehicle re-painted by someone who came highly recommended and the moment they started working on the vehicle, they informed me that VIP used low quality material and did a rush job that was not satisfactory. I found out that the paint would not stick to the surface because they used non-sanding compound, and that there was a strong possibility of moisture under the paint. During the time my vehicle was being serviced at VIP, there was a lot of rain so that explanation makes sense. To make matters worse, they did not put back all the parts on the vehicle and when I picked it up, I had to go straight to the car wash because it was very dirty. The work was really unprofessional. Needless to say, I will not be going back there to have them do anything on any of my vehicles and neither will be recommending them to anyone, read more

I was referred to VIP by a friend. Cynthia and the team at VIP did a great job repairing my bumper. They were friendly, quick, and transparent. The price was good too. I would recommend VIP to anyone needing repair work done on their vehicle. read more

Cynthia and Boris go above and beyond to work with me and are good, honest people. The quality is great and this is the only body shop I trust and will go to. read more

Boris and his team are now my go to with body work. I recently moved to the area and needed my bumper repaired. After visiting a few around the area, Boris was the winner, not just with price but good honest work. As we entered the new year I sadly got into a serious accident, which had to come out of pocket; but once again Boris came to the rescue and made my car look brand new as if nothing occurred. read more

Amazing service. On time is promised On budget. The car looked like he came out of the factory floor. They are my new go to auto body shop. Thank you guys again. read more

Posted to the wrong VIP auto. The review was for VIP in Chatsworth. Thank you..............

Best! I was rear ended and insurance totaled my car, it was bad but Cynthia and the guys at VIP Made my car brand new!

VIP Auto Body came highly recommended to us and they did not disappoint. My husband's truck was hit and there was damage to the right side. We are very particular and take very good care of our vehicles. VIP was wonderful. They submitted all the information to our insurance company immediately after getting our vehicle. They stayed in constant communication with us and we really appreciated that. They did an amazing job on our truck. It looks absolutely perfect now! The owner, Cynthia, was so professional and easy to deal with. We highly recommend VIP Auto Body on Pico Blvd in Los Angeles. They truly are the absolute best! read more

This place is a MUST if paying out of pocket. Came here and was paying out of pocket and they worked with me to keep the cost down, explaining exactly everything they were doing, so I cold decide where to go cheap, and where not to. Cynthia doesn't talk down to you and treats you with respect. The quoted time of completion and price was well below other shops I went to and it was done on time and well! They even detailed the inside of the car and washed the exterior so it felt like getting in a brand new car. Give this place a chance, they're honest! read more

Cynthia is phenomenal. I came in with 2018 Camry XSE with multiple large dents (due to an accident) on my passenger door and rear passenger. I was worried about the amount of money it was going to cost and put off for some time. After receiving multiple quotes much higher than hers, I proceeded to go with VIP Auto. Not only was the job completed in a timely fashion, but they did a fantastic job restoring the car to its original new-look. It's been a few months now and it still looks wonderful. I'd recommend her for any type of car. She's extremely fair and professional. Thank you Cynthia! read more

My experience has been nothing but fantastic! I came here a year ago for a hit and run collision and they did such a great job that I had to to do a double take to make sure it's the same car! To find quality work and fair prices is something rare these days but it seems like this shop is the exception. Crystal took care of me and had her crew do some body work on my car a couple of days ago. So I was surprised when i got a phone call saying my car was ready, it was only two days! This place was so good that my friend is coming to do some body work at this place too, if you're still reading this stop and give them a call, you won't regret it! read more

VIP to the rescue ! I have been going to VIP for over a decade. Cynthia & Boris always work with me & the results are amazing. The last 2 times, I need some minor repair work on my Ford Escape before turning it in for my end of lease. They both looked brand new, I almost wanted to keep them !! They are always honest and open about the process & always come within my budget. I highly recommend them for all of your dents & crashes. From simple fender benders to near totals, they are the best !!! read more

Excellent company and I give them my highest recommendation. David came out to echo park and got dents and scratches out of my car making it look good as new. Also fixed a door that was stuck. Fantastic work and at a fair price. I will be recommending this company to friends and using them again. read more

I highly recommend VIP. They were recommended to me by my mechanic after my car was bashed in a parking lot. I dealt with Joe (the owner) Boris and Cynthia and they were all terrific. Their prices are very fair and the completed work is excellent. If you need body work they are a great place to use! read more

Picked up my vehicle that had a new large rip in the leather the drivers seat. The woman who was in charge for the vacant boss denied anything had happened. Great. Slow service too. They seemed nice enough so im sad to write this read more

We had a car repaired here. The service and price were excellent. Cynthia and Bitis were super helpful and even buffed out some damage on the csr without charging us anything when we first came in. Even before we hired them to do the work. Highly recommmend them for trustworthy quality service. read more

I was referred to Cynthia and the VIP Auto team when I had some body damage that needed to be taken care of. The person who recommended me to VIP is a true car expert who makes his living maintaining high end cars for his clients, so I trusted his recommendation and I'm very glad i did. He told me that Cynthia would take care of me and he couldn't have been more right. From the moment I met her, Cynthia was genuine, honest, and straight to the point. The work was done quickly, looked stellar, and met my expectations spectacularly. If you need any body work done, I highly recommend Cynthia and her team to take excellent care of you and your car. read more

Boris has been repairing my cars for years, honestly. I've always had a really good experience with him. Cars are taken car of, he's honest and friendly and you don't get that creepy feeling that sometimes surrounds car repair places if you are stuck waiting. He always has the car ready by the time he promised or earlier, I've never had anything go missing and the repairs are done well. His staff is also very helpful. Everyone I've referred to him in the past 5 years has been happy too. His estimate is also usually less than the check you get from the insurance co, so you usually make some money too. And, he had a giant schnauzer, one of my favorite breeds! I'm a big fan! read more

VIP has been treating me and my car excellent for the last few years I would definitely recommend you go in and speak to Mark and he'll take care of you read more

VIP Auto Body ruined my classic car. We are now going to court. Earlier this week, when giving Cynthia, the owner, one last chance to stand behind her company's work, she actually said, "I'm not scared to go to court. I've been to court hundreds of times for stuff like this." The company you are researching here has been taken to court for shoddy auto body work hundreds of times per the owner's own words. Last year I brought my 1965 Buick Riviera (a rare car, customized for performance) to VIP Auto Body for full paint/body work, referred by Chuck's on Fairfax. This was not an insurance-covered collision fix. This was an out of pocket, no-accident paint job on a well kept classic car. Saco, Cynthia's head body/paint technician asked me - and I quote, "Do you want a cheap job or a good job?" I couldn't believe there was an offer for bad work. "Look at my car. It's a classic in great shape. I want the good paint job." Now I know VIP Auto Body can't do good work. I DROVE the car in with all the trim and molding off (I kept the trim off because I knew it would need to be taken off during body/paint work). This part is important to the end of the story. VIP Auto Body kept my vehicle for THREE MONTHS and delivered it to me with grey primer showing through on the entire vehicle, overspray on my classic car's tires, engine and chrome, large scratches and gouges in the paint and worst of all, they didn't even bother to take off the edging tape or wipe down the Bondo dust from the interior, trunk or engine. I will post photos on the company profile here for everyone to review. I was shocked and insulted and horrified at the condition they delivered my classic car to me in. Cynthia, the owner, said "We didn't know how to do a satin finish. Let us try again." Why would you accept a satin finish job if you don't know how? Why would you give a car back to it's owner in that condition? Against my better judgement, I gave my car back to VIP Auto Body so they could try to make things right. Again, THREE MONTHS LATER, they called to tell me my car was ready for pick up. This is SIX MONTHS after drop off, mind you. This time, grey primer still showed through on two spots. There was overspray again on the chrome. There was one drip, one hair and one unidentified debris hardened into the finish. The paint was visibly uneven on the passenger front quarter panel. And best of all: the car NO LONGER DROVE and the DOORS NO LONGER OPENED. I had to have my car towed directly to an electrician for a $1000 repair on my way home from pick up. I was infuriated and refused the work a second time. Cynthia said, "Let us try again." Hell no! She said she was so so sorry and refunded me $1500 of my initial investment. I was willing to walk away and not post this review on Yelp or report her to the Better Business Bureau. Until ... No less than two months went by and the paint started actually chipping off the car around the back window! Because VIP Auto Body was too lazy to take the trim back off the car before painting it (I brought it in to them with no trim on). And this is their redo of the first rotten work. There is now rust under the chipped off paint, stretching about two feet around the back window of my classic car only two months after delivery. I can't wait to see what it's like in 8 months. I've given Cynthia several chances to refund my entire investment, since I have to go get an entire body prep/paint job again to take care of the rust and chipping paint immediately. She has made no offers to stand behind her company's work still so we are going to court. Which as she said, doesn't scare her because she's "been to court hundreds of times for stuff like this." That is who you are researching. Do not bring any type of car to this establishment. read more

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These guys are stellar! Came by after someone bumped into my rear fender so I had some scratches and marks that needed to be fixed. The first place I had gone to wanted to charge me $1250, but VIP AUTO BODY were super helpful and nice and managed to polish the marks and scratches out in less then 10 minutes and they didn't even charge me because the job was so small! I'm so happy to have found them and I love that they were so incredible sweet, kind and helpful. They saved from being ripped off and I can highly highly recommend them. Also... Thank you to the manager Cynthia for being so awesome! You guys made my day. read more

This place is the absolute BEST!!!! I've been coming here for years because I always get amazing honest work at a fair price. I've come in for fender benders to big insurance repairs and they always do a perfect job. I'm a customer for life, and I will recommend Cynthia and her team at VIP for any body work needs. Simply the best in LA. read more

The most honest body shop ever!!!! Being a woman many people try to take advantage of you, BUT NOT AT THIS SHOP! Cynthia and Boris are honest and the prices are reasonable. I've taken my car there three times and have been completely satisfied each time. BY THE WAY CYNTHIA IS THE COOLEST FREAKIN SHOP CHICK I EVER MET! Shes pretty hot too!! Not one of those butch chick you would think to meet in a shop! read more

Can't say enough good things about Cynthia and the team at VIP Auto Body. It really couldn't have been easier! After getting rear-ended, I came in and Boris gave me an estimate nearly $300 cheaper than other estimates I had received. We were referred by a friend, but after reading one of the yelp reviews, I was a little hesitant in coming in. However, after meeting with Cynthia, and being able to save myself $300, I took the leap--and boy, am I glad that I did! Two and half days later, I picked up my car. VIP stands by their word. I was charged the estimate that I was given, and my car was returned to me vacuumed and cleaned--rims and all. They even buffed out some scratches on the side of my door left from what looked like a shopping cart free of charge. Everyone was personable and service was quick and easy. I've already recommended their services to family and friends. Great find! read more

On a suggestion from my mechanic I took my beloved 1988 Alfa Romeo Spider to VIP after it was devastatingly rear-ended. Then I took a gamble and had them re-do the entire body of the car instead of just the rear of the car, even though it cost a bit more. Upon picking up my car I was astounded by the beautiful work VIP had done on the car. It looked like a brand new shiny hot red sports car. When I got it home that night I had trouble starting the car and one of the headlights didn't work. I called VIP the next day and they told me their work was fully guaranteed and to bring the car back to them. Not only did they fix the battery cable and headlight, they replace the battery completely and also repainted part of the trunk that had some blemishes. Cynthia was extremely considerate and communicative. I would take my car to her again in a heartbeat. read more

I highly recommend this auto body shop!! They offer great prices, and effective work! They will take care of u there. When i went to pick up my car, they offered to sand it for me the day after to make sure i was satisfied!! read more

I was recommended to VIP Auto via my mechanic, William, at 10 min tire. William's a great mechanic with hundreds of 5 star reviews but he doesn't do body work. I run a small rental car company and we always pay cash instead of claiming insurance for the damages. So I was especially grateful that Cynthia quoted me a great price to fix my bumper and front quarter panel. In general you get what you pay for and the quality of automotive paint can differ greatly. Often times a cheap body shop uses poor quality paint or inexpensive aftermarket parts. Cynthia used top quality paint and materials, OEM parts and my car looks amazing. She also did a few other minor repairs to the vehicle free of charge. In the end I paid about 40% less than the average quote I received and I didn't have to identify myself as working in the automotive industry or haggle for the price. read more

I was referred to Cynthia by a body shop in Weho that couldn't turn around my needs quick enough. I was returning my car when the lease was up and needed to buff out some scratches and get out some dents. Clearly I had no idea what i was doing (I moved here from NYC and it was my first car in 8 years). Cynthia gave me great advice about where I should spend $$ and where I should absorb some costs with the car company, and her team ended up buffing my car and cleaning the whole thing to get it in top shape for the return, and helping with minor dents. She did this FREE OF CHARGE for no reason other than her big heart. I was originally going to spend $3000+ in damages when returning my car because i treated it poorly, and ended up only paying $700 in damages because of her services. read more

I received outstanding service from Boris and the team at VIP AutoBody. They repaired my 2019 Honda minivan which had suffered extensive damage in a collision. They worked with my insurance proactively, staying in front of the adjustor's needs and helping to push along the process despite the difficulties created by COVID. They were sensitive to the limited number of days my insurance would cover a rental car and worked quickly to get the work done. I would use VIP again and recommend them to family and friends. read more

VIP Auto Body is incredible. I brought my car in which needed the two car doors and tires replaced on the right side. Cynthia and Boris were both incredibly helpful and understanding regarding my financial situation and helped set up a payment plan. They were so lovely to work with and additionally, Cynthia gave me a ride to the car rental location. My car was picked up two weeks later looking INCREDIBLE. I can't say enough great things about them. They're professional, kind, understanding and amazing at their job. I will never go anywhere else for car work again and am only recommending them from here on out. read more

You will not find a more honest, reasonable, and high quality repair shop in LA guaranteed. I had 3 minor repairs on my front bumper and rocker where VIP made their repairs as good as new for half the price (if not less) then 3 other auto repair shops I visited. Not only that, but the repairs took 3 days, while the other shops estimated 5 days. I just returned thi leased car and the auto inspection said it is as good as new. To top it all off Cynthia and Boris are incredible at customer service. read more