I recently installed a Ring doorbell, only to have it power on and off. My home was built in 1955, and I'm guessing the doorbell wiring date backs to then. Reading through the Ring troubleshooting leads to probable need to upgrade the doorbell transformer.
Amazon offers home services, and have their providers undergo background checks. Knowing this, I ordered a doorbell installation, and then added a note that I may need a new transformer. Hessam from Vionaa replied back, provided pricing for the transformer if needed.
Day of appointment, Hessam texted me his ETA. 15 minutes before his ETA, he texted again that he was running late, provided another ETA.
Hessam asked if I knew where the original doorbell transformer was located...I had no clue. We checked every closet...nope. He ended up climbing into the attic. On a warm June day. And this is where he ended up working. Hessam installed a new transformer, and now my Ring doorbell stays on!
Payment is made on the Amazon app. Another step Amazon does is have the provider send a selfie from the job site. No subcontractors allowed! read more