I was excited to order from here for the first time, but the $14 delivery fee (before tip) for a…read moreone-mile trip was an immediate dealbreaker. Charging that much for what is literally a 3-minute drive and blaming gas prices feels unreasonable and disingenuous. If the delivery pricing is this excessive, it makes me question the overall value and pricing of the bouquets as well. Unfortunately, I'll be establishing a relationship with a more reasonable florist. UPDATE in response to owner's reply: Thank you for the response. It actually confirmed every concern I had. A potential customer sharing honest feedback about pricing is not a personal attack. It's market feedback. The fact that you opened with sarcasm ('Very nice of you!') rather than genuine engagement says more about your customer service than a one-star review ever could. A few points worth addressing: - You explained that the flat rate is 'justifiable' due to gas and insurance. I live one mile away. A 3-minute round trip for $14 works out to roughly $280/hour in delivery overhead. If gas prices have risen enough to justify that, we are apparently in an end of the world crisis that I was not aware of. Last I checked gas was $3.75/gallon. I understand costs exist; I questioned whether this structure is reasonable. Those are different things. The current zip code model disproportionately favors customers further away from you, and brings unreasonable costs to your closest neighbors. - You suggested I simply pick up in-store. I wanted a delivery service. A business that responds to delivery pricing concerns with 'just come get it yourself' has missed the point entirely. - You mentioned this affects livelihoods which is precisely why customer feedback about pricing exists. If a potential customer can't get through the checkout process, that is livelihood-relevant information. A business open to that feedback might have earned a customer. This response ensured you won't. - You closed with 'We'll be praying for you.' To a stranger who flagged a pricing concern. I'll let that speak for itself. - I wish your staff well, but a business that responds to unconverted customers with condescension and prayer has bigger challenges than my review. I hope future customers find this thread useful before deciding where to spend their money. My review began only with concerns on unreasonable delivery fees, but my concerns obviously have grown to general customer service and judgement from the owner.

I went in today with a few questions about getting 3 bridesmaid bouquets and a bridal bouquet for…read moremy wedding in 3 weeks. I knew going in, things might not be feasible due to time, but I was curious what my options were. Unfortunately the two men who were working on 2/7/26 at about 2:30pm when I went in really made me feel stupid. I was "going to be laughed at anywhere else I went" and they were "the only florist that would entertain" the idea of getting me the flowers in a 3 week window around the Valentine's holiday. These are the direct words from them to me. Again, i understand the timeframe isn't ideal, and even would have understood if they flat out told me it wasn't possible. But to make me feel like an inconvenience and just plain dumb for asking if it was possible made me dismiss the whole idea of going to a local florist and figure it out on my own. They offered for me to come back on 2/18 when their prices come back down after Valentine's, but still made it clear that it probably can't be done. By that point after what they already said, I was done and had tears in my eyes. They asked me what my backup plan was, and when I told them, they back tracked and said they have"heard horror stories" about this particular chain and the flowers "come in three weeks late, we can help you on the 18th." I'm sorry, which answer is it? You're the only store who will "entertain my request" but probably won't be able to, or "we are the only oncs who can do it, that chain is no good"? Won't be getting my business ever.

By far the best florist in the area. My husband gets flowers for me every year and I have yet to be…read moredisappointed. Service is stellar and quick, prices are extremely reasonable, and they are so friendly!!

Thank you for the beautiful arrangement that you made for my aunt's funeral. They were absolutely…read morebeautiful. Highly recommend this florist. Best in the area.

Great value, high quality flower arrangements. The service was exceptional. Small place a…read morelittle difficult to get to but worth the effort. Smells so good in there! Gifts that are not live plants as well. Next to a Taco Bell. I highly recommend and will go there again. Bought a beautiful Christmas arrange for my sister.

Super easy to order online. I selected designers choice and my mother-in-law was super happy with…read morethe result! Would purchase again

Her flowers are always fresh and beautiful. I only trust her with all my flower needs. My grandson…read morehas prom tonight and I stopped in yesterday to order and there was no issue and they're gorgeous! Thank you, Emma

I'm still rating this florist 5 stars even though I think it's closer to 4.5 this year. Many…read morebusinesses are struggling and so I want to give them the benefit of the doubt. My mom's best friend lives in Melbourne FL, so this is the florist we always use to send flowers for various occasions. (My mom and her friend have everything they need, so beautiful flowers enrich the holidays.) I've posted a photo of the floral arrangement my mom's friend received and it's beautiful. The difference this time is that they had in the past given a no-delivery fee promo if you ordered online. This time my mom was charged a delivery fee. I called the florist directly to ask if there had been a computer glitch. Instead I was told that they could no longer offer the promo due to rising costs, the price of vehicle expenses and so on. Of course I completely understand and it was just a sad reminder that our economy is struggling. We will continue to use this florist and support it for the beautiful and thoughtful arrangements my mom has ordered over the years. I continue to recommend Designs of the Times for flowers in the Melbourne FL area.

Flowers were beautiful and fresh and delivered same day. I will be a return customer for sure.read more

Love this place! Dylan was a great help. I went with a girlfriend one day and the husband the…read morenext. I loved picking up a lot of native plants for my flower garden. Dylan was very helpful in helping me pick according to sun and water needs, etc. We then went back to get some plants that my husband had wanted and Dylan was there again. I have never seen such a great variety of native plants. It was helpful to have a knowledgeable person on hand when making selections. We'll be back!

Beautiful selection of butterfly attracting plants with a very friendly staff. Parking is a touch…read moretight but there's street and a couple spots in the actual lot and they take card. Will definitely be frequenting more often.

Excellent customer service and very accommodating considering I was placing an order from Texas for…read morea Melbourne, FL resident. They were able to fix me up with a spring floral arrangement with some chocolate covered strawberries as well as a special request to pick up from another vendor and deliver all together! Very satisfied with the service! Definitely would recommend them to anyone looking for exceptional service and beautiful arrangements.

My son sent me Mother's Day flowers. He is out west and was relying on the website he used. Well…read morethey got it right! The flowers were beautiful. Lovely roses and lilies. Today, 9 days later, I am still enjoying them. The roses lasted a week. Something that does not happen unless they are very fresh. I took the wilted flowers out. There are enough still fresh flowers for me to enjoy for another week. I would have no hesitation about ordering from Beautiful Bouquets.

The Sodfather is a perfect example of a business who puts their customers above profits. They…read morewalked me through every decision that i had to make for my landscaping project. Product prices are good and the Customer Service is top notch. They have a customer for life in me.

These people are great!!! Good prices and very friendly people. We have purchased sod and stone in…read morethe past.