Ordered an item from this company through Amazon on Sept 22, 2015. It was meant to arrive by Oct 5, 2015 but it did not. I emailed on the Oct 7, 2015. Got a reply the next day on the 8th. The owner Jon stated in part "It seems that we have had an issue with USPS on our last shipment. I am working with them to figure out the problems. With that said, I am reshipping all my customers orders again so they get them.". I email again on Oct 9, 2015 for a status & he said "It will ship today.". So a few days go by & nothing in the mail. So on Oct 13, 2015 I filed an A to Z claim with Amazon for a refund. This company sucks at customer service. He clearly didn't send the order. Also on Amazon other customers complained they never received their order & he used the exact same excuse about USPS! Avoid this company at all costs. read more