DO NOT USE. I called them on March 21st to plan the burial of my fathers ashes on April 15th(a…read moreSaturday). I told the gentlemen what I needed and he gave me the prices and it came to a total of $800.00 approximately. I told the man on the phone that my family would be here a few weeks before the service and we could come in and pay and sign the papers. He said that this was fine. We'll my family got to town and I called Mcdougals. They said they would pass on the message and someone would return the call. No one ever called. So Monday, 6 days before the service I called 3 times and was told someone would call me back. Finally I called again on Tuesday and someone from the funeral home answered and transferred me to Chris. I told him I needed to finalize the pay for the plans that I had already made with someone else a month before. He said there was no record but could help me. I told him what I needed and he said that he would email me a contract to sign and it would all be taken care of. Well I get the contract and the $800.00 was all the sudden $2000.00. This would be an extra $1000.00 because he was being layed to rest on the weekend. Being in shock I called Chris back and told him this was not the price that I was told earlier. He said he had no idea who I talked to before and that there were 13 people that planned funeral at this business. Now that sure seems like a lot of planners for one funeral home of a small town. He then was angry and telling me that what they always charge but he would go ahead and take that charge away. MMMMM thats interesting. Chris was the most unprofessional person I have ever dealt with. Being someone getting ready to bury my father it is obvious he has no compassion for this job and should maybe try a used car dealership, his attitude is perfect for that job. DO NOT USE, SWITCH AND BAIT COMES TO MIND.

If I could put no stars I would. My younger sister passed away and her viewing was deplorable. They…read moreleft her body on a tray covered her with a ratty old ugly quilt. And embalming fluid was leaking out of her mouth continually. And the price we had to pay for that viewing and for the embalming and cremation. Watch yourself at Caldwell Funeral Home. We will not be using them again.

Letting go of our loved one is never easy and then you have to make arrangements for them, and you…read moreknow that is also very hard to do. With that said Avenidas Cremation and Burial didn't make it hard on our family at all. John was kind, comforting and knowledgeable. First thing John told us he is not a salesman, and I have to say I really appreciated that. Last thing we as a family wanted was to be pressured in buying items that were not necessary. He made the entire process smooth. If you're looking for cremation services like we, where you will find that they have fair pricing and there is no pressure. Thank you everyone at Avenidas for making this experience tolerable. Hicks Family

Wonderful experience overall they don't try to upsell you or pressure you into anything. place is…read morevery well kept.

Single. Wanted pre cremation for myself. Easy peasy. Less than Neptune Society. They have their own…read morecrematory. Will pick up my body and transport. I want a cardboard box to fry in. Saw it. Should have asked if they offered colors Did not want my brother to have to deal with it when the time comes. I was impressed. Plus Neptune did not have terrific reviews.

Very disappointed in this business. What I learned: do not die on a weekend or holiday, they do…read morenot answer the phone. We did not want to go there, we thought it could be done digitally in this day and age. Lots of pressure to come in even though we knew what we wanted. My favorite tidbit is when they send you the death certificates via priority mail, it has to go through Memphis then back to Phoenix then finally to Tucson. Memphis? Really? It could have been couriered across town quicker. Neptune is just as bad, took me 3 months to get a contract that was correct out of them. These businesses need more scrutiny by the state.

This review is actually from two perspectives. My mother passed several years ago, after a lengthy…read morefight against cancer. She had made and paid for her final arrangements so we didn't have to worry about them. When the time came, we called Swan Burial and Cremation. They took care of everything, which was a godsend during our grief. Mom had arranged for cremation. Her ashes were returned to us and an extremely difficult time was made much easier. The owner who met with us was gentle and compassionate, exactly what we needed. Although we are not planning on leaving anytime soon, my husband and I discussed making our arrangements ahead of time, to spare our daughter from having to make those decisions. Mr. Douglas came to the house to discuss what we wanted. A very nice man, Doug explained what services were available, including viewing, a service, a funeral, or cremation. He quoted the prices, which we felt were fair, and made our decisions. He completed the necessary paperwork and we were done. We learned is that the money paid in advance is held as a life insurance policy by an independent insurance company. Final arrangement are secured at today's prices. Also, the policy guarantees that the contracted services will be provided even if the funeral home is no longer in business.

We had to deal with a sudden death in our family. There were several people I spoke to during this…read moretime and they were all calm, caring and helpful. There were many options for the cremation and the price was very reasonable.

These folks are incredible. Kind, sensitive, knowledgeable…read more They did a wonderful job taking care of my mom's arrangements. It made a huge difference to me that they are family owned. The person who helps you to choose the casket is the same person who will care for your loved ones remains. I cannot speak highly enough for Vickie and all who assisted during this very difficult time.

There's only so much that you can really say about a cemetery/funeral home, right?…read more Well..... The grounds are well kept, there is plenty of parking, and most of the staff is very compassionate and friendly. I will mention that one receptionist in particular was very rude to my mother when we arrived. My Mom began to make her way toward the service we were attending and the woman at the front desk was very snippy with my Mom and told her not to go near the room where the service was being held. She said "It's not ready yet, the family is still setting up!!" My mom asked if she could just sit on the chairs outside the chapel and wait for them to finish setting up, the lady said "NO" with lots of attitude and frustration. I was completely beside myself on that type of behavior! So we sat in the front lobby on the chairs provided. There are 4 chairs in the main lobby, which suited our needs. Just when I thought I had already seen it all, the same woman gets up from her desk and storms over to the chapel area where the service would be held.... Muttering under her breath, walking briskly, and pulls the doors closed... Then continues back to her desk to sit down. I'm not sure if this is her normal behavior, but it could be argued that her personality type doesn't exactly jive with the typical crowd that attend a funeral home.... They also offer water bottles to guests & have a snack machine in the lobby. There are several rooms available for funeral services, which are spacious and comfortable. I will say that I was surprised to see that the pews are not bolted into the floor... I used the back of the pew to help myself up after a service & it disturbed the bench in front of me... That was embarrassing. All in all, the place is exactly what you'd expect. Aside from the rude woman that greets you as you enter the building. We have many relatives that are buried here & others that have been cremated. Aside from Fridays experience, I have never had a complaint about my encounters here.

Stopped in to pre arrange my single cremation. Friendly rep. Explained everything. Got to see my…read morerequested cardboard box to be fried in. Should have asked for colors. They have their own crematory. Will pick up my body and take it there. Easy peasy. Less expensive than Neptune. Just felt the need to get it done.

I didn't know where to turn to when we lost a family member unexpectedly. Not going to lie, I chose…read morethe closest to the hospital, which ended up being Green Valley Mortuary. The employees were great to work with. The process went as smooth as it could in this type of situation. They kept me updated throughout the process.

I wish there could be ZERO stars !!!!!!! This establishment was completely unresponsive when the…read morefacility and family members called to have them collect the remains of a deceased person . No answer from them when several phone calls were made during the 8 hours after the death of the person. The family ended up calling another mortuary to provide service , as if they had not endured enough they then had to deal with this !!!!!!!!!!!!! Do NOT use them !!!!!!!

Today I have cried more than any other day since my father died 11 days ago, all thanks to Doug and…read moreNannetta at Vistoso Funeral Home. Today is the day that I was told I needed to take responsibility for calling an unknown doctor to sign his death certificate, discovered that the cremation I was told would happen last week has yet to take place, and decided that the nightmare would only end by having my father's body transferred to another funeral home. If you would like to experience fresh grief over and over again, coupled with horrendous customer service, this is the place for you.