Jason was wonderful. Answered all my questions. From the…read moremoment I entered The Ivy Park I felt welcomed. The cleanliness, amenities were wonderful. I especially enjoyed the openness, didn't feel claustrophobic. I felt comfortable! The concierge desk had warm & welcoming staff personnel to direct me to Jason who gave me the tour

I chose to have my husband stay at Ivy Park in Burbank after touring there. I worked with upper…read moremanagement, submitted a $$$$ deposit, and filled out over 20 forms with very personal health and proprietary information. I also ordered furniture for his room. After Ivy sent a nurse to assess my husband, Ivy Park ghosted me. None of the executive staff returned my calls, or emails, or texts. Ever. I have no idea why. Obviously, I now think their professional reputation for care and living assistance for seniors is undeserved and unethical. I had to have my bank revoke permission for them to access my checking account to get my deposit back.

Initially, they were most helpful. They gave me places where my husband could go and helped me set…read moreup appointments to visit. We decided on one place that seemed nice on the surface, but it was truly awful!!! All of the reviews on "A Place for Mom" were excellent. I should have checked other sources. I brought my husband home and we did home health care for awhile, but fortunately, he has now recovered enough so we no longer need it. He was declining rapidly at the place recommended. When I tried to write an accurate review, A Place for Mom would not accept it. I was then called by someone to ask about my husband's stay. She said she would put in a review for me based on my answer to her specific questions. I was then informed a day later that "my review" was unacceptable. So, don't expect honesty about the places they recommend. They are paid by the institutions and will not allow any negative reviews. My review was honest and did not mention any names nor use any inappropriate language. They cannot be trusted.

My review is in agreement with the other reviews. I am also sorry that I did not look at the Yelp…read morereviews before starting a cursory search simply to get a sense of things. CHRIS DATICHE, hung up on me saying he was going to close the case because I tried to stop him from wasting more of my time, in what I thought was a respectful but firm tone. I guess I was wrong (so much for "the customer is always right"). The kicker is that after he "closed" my case he texted me again, saying he would be available to help anytime. So much for the tv commercials

My rating is 100 % positive!!! Recently I went through a…read moreexperience that I never had in my life... I really was blessed to be introduced to the administrator of valley village seniors living.. Mr. Sargis Ayvazyan... I really felt very comfortable With his facility!! Specifically his staff,, very friendly and treat our love ones with respect and loving care!! Mr Sargis is very responsible person, always on top Of all matters about the facility... !! Food, medication, clean etc.. also checking all his Residencial mates daily...!! Greeting everyone of them. He is a person with great heart and treats all residents with love, kindness and care!! Thank you Sargis for that you did for us. God bless you!!!

I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

Best senior community in town! Staff has been here a long time with low turnover. Food is great and…read morecare is 2nd to none.

So far, I've only been once to visit my in-laws and my feelings are mixed. Beautiful place. The…read morecheck in process is almost a joke. The temperature machine didn't work. It wouldn't read my husband's temp and it flagged me at 97.7°. The front desk staff just waved us through. Turned out I wasn't even signed in. I didn't get a visitors badge. And when i tried to sign out at the end of the day, it didn't recognize me. The PALS on the second floor were friendly but seemed a bit intrusive. In the few hours we were there, they peeked in the room multiple times, mostly without knocking. My in laws are a bit annoyed at this and I'm not sure if this is part of the care we pay for or what, but i think in the next few weeks we are going to need to make some adjustments so their privacy is better acknowledged. Little bit annoyed that my MiL was scheduled for hair and nail appt but nobody came to get her or even let her know when her appt was, so she ended up not being dolled up for Christmas dinner. We had Christmas dinner with the parentals and the special for the night was a Reuben sandwich. Not very festive. The staff said they offered a holiday brunch... but we were there for dinner. I ordered the Reuben which was good. Mushroom soup lacked flavor. Caesar salad was good. My husband had the filet, which he enjoyed.. but the baked potato was tiny and sad. For a luxury senior home, I think the restaurant needs to step up its game! BIG TIME! And we spoke with a resident of 4 years who mentioned they stored serving wine at lunch because they were having issues. So they only serve wine with dinner. I guess you can have your own wine in your room, but seems like these are all seniors who can make up their own mind about their alcohol consumption and if there's a problem with a specific resident, that can be addressed on a case by case basis. Punishing a whole community seems overkill. Anyway.. will update in a few weeks and see if we can get some changes made so that the parentals are happy about their new place.

This place were so accommodating to me and my family. My father in law declined faster than we…read morethought and luckily there was a room available for him and we were able to check him in the next day even though all the pre paperworks needed was pending. I really appreciated them being very caring to my father in law and very alert with our needs and requests. The caregivers here are so sweet and attentive. They stayed up when my father in law passed away and were crying with us. That only shows they're compassionate and they really care. From my family. We thank you for everything.

Susanna and Tina are the best. They are so kind, genuinely caring, and their place is…read morevery clean. I had to evacuate my mom due to the fires and Comfort Care was a blessing for us in such a difficult time.

I honestly was blown away by the level of thoughtfulness and care from Gasia as she helped me find…read morea new place for my elder loved one. My previous experience was with elder-placement agencies that felt a little predatory and agressive, but 123 Senior Placement is nothing but kind, consistent, and deferred to our needs at every turn. Gasia quickly set up multiple options for me to review, toured the facility with me, asked questions that I wouldn't have thought to ask, and arranged Home Health and a home-visiting PCP. Gasia negotiated with the rehabilitation center on my behalf to expedite discharge paperwork that was being delayed. She went above and beyond and even answered any questions I had during and after the move. The connections she has are all vetted and trustworthy, and I feel so grateful to have found this service.

As a physician and hospitalist, I often care for patients who need to transition to new living…read moresituations quickly. I've worked with Gasia and 123 Senior Placement several times over the past few months, and every experience has been excellent. Gasia immediately connects with families, takes the time to really understand their needs, and uses her strong network of contacts to find the right fit for each patient. Families consistently tell me how smooth and supportive the process was from start to finish. If you ever need help finding a new community for a friend or family member, I wouldn't hesitate to recommend 123 Senior Placement--they truly go above and beyond.

Tony and Sylvia went above and beyond when it came to helping me find a place for my father . Very…read moreprompt and excellent compassion and communication ! I would highly recommend their to services to anyone who need help finding care for their loved ones . They did all of the work for me and took a lot of stress off of finding the perfect care . Thank you Tony and Sylvia !

Well I just spent the better part of an hour on the phone with Sylvia!!!!!!!!…read moreIn this day and age, who actually cares enough to give that much of themselves. Slyvia is a wealth of information about senior facility's of all kinds, and all over California! She is patient, kind, knowledgeable and a very lovely lady. Please do yourself a favor and reach out to her if you want the absolutely best care for your loved one.

If I could give them more stars I would! They were very respectful with my mother when she needed…read morethe utmost of care. The room was clean and very orderly. The staff was polite and organized and you can tell they genuinely cared for the people they cared for. They kept me informed on my mother's condition. And were up front about things yet still being respectful of what myself as a family member was going through. And when my mother passed they made the transition nice and smooth for my family and myself. This is how we should all be treated when we can't fend for ourselves. To all the people at Toluca Lake Manor: Thank you much for being there for all of us!

The facility is obviously top notch! It is clean and well kept! The staff is very nice and…read moreanticipated many of my questions before I asked. I am very glad that my friend have a place to be care for and comforted

My grandmother has stayed here and recently passed away. While collecting her stuff we asked the…read morestaff if they still had a statue of hers (which was previously in her room). We saw the staff member go back to "check" and claim they didn't have it. Months passed and we called again to check and they somehow found it shattered in pieces. We were not provided an explanation of how it became shattered and the most disgusting part of this situation is that the statue was left with her hands holding up her middle fingers (and the rest of her fingers removed). Based on how the statue is designed, it would be impossible for this to be an accident from the shattering. This deliberate action is so slimy and left a bad place in our hearts.

My Aunt now resides at Foothill Retirement and I couldn't be happier with the entire staff, the…read morelocation in a residential neighborhood, with an acre of gated property and lots of mature trees and lovely landscaping that we both enjoy. I reviewed six places locally, and found the one closest to home was the Best, with a staff that treats everyone like family. They have been there for nearly one hundred years, and I am so grateful they had room for my Aunt at this time. I feel fortunate to be able to entrust her to their care, and visit her myself every day.

the RNs, LVNs, and CNAs are amazing! they're caring, patient, courteous, and professional…read more The physical therapy and occupational therapy staff does an amazing job of getting you back up and going. they're caring and understanding yet they give you enough pushback and encouragement to reach your goals! The kitchen staff does a excellent job creating tasty and nutritious meals. The administration staff walks the fine line of corporate needs and patient needs. it is necessary to advocate for yourself at times, but that is actually a healthy part of your rehabilitation process in my eyes. I was a patient here for over a month, during that time I met some amazing people on their staff! One thing to consider when you're coming from a hospital environment or a critical care unit, this isn't that. You won't get a 2 second response on the call light, and your needs may be met in order received. be patient be understanding, be courteous to the staff and it will return to you tenfold. be sure to ask questions, advocate for yourself.

This was my first experience with St Elizabeth after my elderly mom needed care when she was…read morereleased from St Joseph's after her stroke. The administration staff was very helpful and supportive and provided mom with friendly personal care. The facility was always clean and welcoming even though they were undergoing some renovation. My dad had a not so pleasant experience several years ago and a nearby facility and when he would spend days visiting her here he was always treated like family. I understand that nobody chooses to go to a care facility but if I had to choose again, I'd definitely choose St Elizabeth! Highly recommended!!