Naomi did a great job on our insurance needs. Super quick. Great follow-up with answering my phone…read morecall and texts. I would definitely hire her again. Highly recommended.

I've had country financial for over 15 years and I've loved the one on one customer service. Having…read moreone agent who I know I can call or email and they get back to me in a very timely matter is such a huge comfort. Naomi is passionate about helping you find the right insurance for you and truly cares!

Ochsner insurance takes outstanding care of my insurance needs. I would highly recommend this…read morebusiness to anyone who needs business or personal insurance!

Jeremy was incredible to work with regarding our insurance needs. He sat down with us and explained…read moreeverything perfectly so we could understand all of our options. He made excellent recommendations for our various insurance as well as budget needs and we were extremely comfortable in our selections. Highly recommend reaching out to Jeremy for your insurance needs!

Elise is the best! I can assure you, you will be insured and taken care of. Insurance can be…read morefrustrating with so many options and fees I dont know where to start. She helped me with the best policy for my situation at an affordable rate within my budget. She gets down to the numbers and we dont waste eachothers time. Which I find rewarding because the less I worry about my insurance policy the better. Its always a welcoming sight when I arrive to make my renewals, im greeted with a welcoming smile and she has been my go to agent for almost a year now . I even recommended her to my family and friends. And I highly recommend her to anyone who's like me that gets frustrated with insurance, to come in and leave knowing you are in good hands.

From the owner: Save time and money on cheap car insurance in Sparks, Nevada. With Freeway Insurance, you can get…read moreaffordable auto insurance policies in Sparks, Nevada. Our bilingual licensed insurance agents compare car insurance quotes from companies to ensure you receive the cheapest rates. You obtain cheap Nevada car insurance, regardless of your driving record. Even if you have had tickets, accidents, a DUI, or require an SR-22. We can also help you get low-cost motorcycle insurance, commercial auto insurance, homeowners insurance, renters insurance, and more in Nevada. We can help you by phone, get a free quote online or visit our Sparks, 89431 store.

Wow. This insurance company has shockingly abysmal customer service. I have a policy through…read moreprogressive in which capital insurance service writes on the behalf of for Nevada residents. Progressive sent me a request for documents that I had already provided weeks ago to Capital. I emailed capital asking why i had to fill out the same documents twice. Not only did they not answer my questions that I had repeatedly asked, but they were extremely rude in their correspondence. I'm usually a calm and understanding person as I understand that customer service is a tough gig, but after multiple emails with my questions unanswered and the second attempt of asking who the manager was, I decided to call in. The manager refused to speak to me and the employee, Lupita, was so incredibly rude on the phone. She proceeded to cut me off and tell me it "was just how progressive worked" and that I had to send the documents in twice, which made no sense. I called progressive to tell them that A. I refuse to work with Capital Insurance Service and to B. see if they really needed the same documents twice. Progressive advised that Capital had never sent in my signed documents. This company is terrible. Accidents happen with paperwork, but the absolute nastiness of their correspondence on phone and email, as well as their unwillingness to help has urged me to warn others that this company frankly sucks. I have never experienced such blatant lack of professionalism and courtesy with a company before. Capital, take a look at your Yelp reviews.... Obviously, you need to clean house. I'm surprised you're still in business with all this lip service yet no change in negative feedback. To all consumers that have had a bad experience, I suggest posting reviews on their BBB page as well.

These people are absolutely horrible and I have reported them to Progressive Insurance where I have…read morea million Dollar commercial vehicle policy. The young woman answering the phone sounded like a you're irresponsible juvenile. I asked to speak with a senior agent and she said she was an agent. Basically this is their screening process. I explained the details of my particular insurance needs for over eight minutes and she could not answer my question. Then she said she was going to transfer me to the office manager and before I could say a word she did that. I spoke with the office manager who was obviously incompetent, I had to repeat everything I said and when I asked her a few key questions she had no clue of what I was talking about regarding OEM parts if a collision occurred and parts have to be replaced on my mint condition vehicle. I politely told her that I was a bit surprised that the office manager did not understand my question and she immediately said, we cannot help you, you need to go elsewhere, I'm going to terminate the call and she rudely hung up. They will be hearing from progressiveand progressive will be investigating them. These people are rude, incompetent and have no interpersonal communication skills. CR

Hi everyone, if you remember there was a big post about Travelers canceling me after 23 years. I…read morewas amazed that over 80 people responded telling their stories of how they were cancelled after many years. I was referred to Dylan LaFollette at Country Financial here in Carson City. I called him at 9:00 AM on Monday, he took all of my information. 2:00 PM I received a very competitive quote. Today at 10:00 AM Dylan was at my house taking photos. By 1:00 PM I was given the thumbs up by underwriting I have already signed the papers, I am covered today.I didn't realize how much insurance companies charge if you finance it and pay it monthly, I don't get that much from the interest rate on my CDs so I'm very relieved and I can stop worrying about it. Country Financial is a Nevada only insurance company, they have their own underwriters and they know Carson City very well. My previous agent had already made five phone calls and couldn't get a quote at any of them. I'm very pleased and surprised how quickly this was handled and I saved money plus the coverage is much better. If you are still looking for insurance or not happy with what you have in Carson City or Nevada in general I highly suggest and recommend him, they care about their customers because they are local. I feel like I can breathe for the first time in a few days. Country Financial Dylan LaFollette Address 711 S Carson St, Ste 3, Carson City, NV 89701 Phone 775-841-6316

Very helpful and friendly…read more Had some changes that took awhile to solve and they stayed on top of it.

Cody helped me get insurance coverage as a young business owner and explained everything in plain…read moreEnglish. Many of my interactions with Cody about my policy have taken place away from the office as he is technological savvy and uses modern tools to facilitate business. Did I mention that his auto insurance was actually a better deal than my previous carrier with more coverage? He's as sharp as they come and I highly recommend Cody!

They provided a quote in a few days and were very helpful and nice to work with.read more

I've been a client of High Sierra Insurance for over a year. Jorge Serrano, owner, is a insurance…read morebroker. That means he has at his disposal many companies to fit your insurance needs. I had initially done business with another insurance company, but their prices were exorbitant. I required an insurance company which could insure everything under one roof, whether it be multiple properties and rentals plus autos. I was hard pressed to find many companies that would satisfy my needs. I was recommended to use an insurance broker. I was shopping and found Jorge was able to fit my needs and most importantly responsive. I searched extensively and was hard pressed to find someone that fit my criteria. On top of that, High Sierra was able to save some cost since they were able to insure most of my needs under one roof. If you are looking for a great insurance broker, Jorge Serrano of High Sierra Insurance my very well fit your needs.

Thank you Jorge for taking the time to sit and break down the details in a policy. Something no one…read morehas done before. Knowing these details helps to better understand what it is we are covered for. Not only did you break down what is covered but you explained this so clearly. I TRULY appreciate that you helped find a policy that was so much better than our last policy in so many ways without breaking our wallet. Can't get better than that!

I sold a rental and had a prorated insurance premium that was to be returned. After a couple of…read morerequests to the agent, no results. I called the underwriter and finally got the refund.

From the owner: Our insurance agency is here to help you and your business. From requesting a quote on your car,…read morebusiness or home to a custom package that fits all of your needs, we're your one-stop shop for all things Insurance-related. As an independent agent, we combine different quotes that are provided by the most reasonable insurance rates that meets your personal or business needs. Feel free to give us a call today for your free auto insurance quote.

My wife and I have coverage on 3 auto mobiles, a fifth wheel and a trailer going back several…read moreyears. Several months ago my wife contacted the office to reduce the coverage on our broken down truck to liability. However, what occurred was that the coverage was reduced to liability on my daily vehicle. I was not aware of this until after I was side swiped by a kid who provided me insurance info that had been terminated 2 days prior. In my opinion it was unprofessional or incompetent not to confirm or verify the coverage change. I will be moving my coverage to another entity.

I was a State Farm customer for many years... until my agent spent all his time in Mexico on…read morevacation. It wasn't a great customer experience anyway. Shannon and her team changed all that, with extreme customer focused service for my home, vehicles, commercial business and personal liability coverage. Every request is taken care of immediately, with perfect coverage levels and up front communication from the office. Add to that a great online user interface... and I am a very happy customer! Shannon's office is the best in Reno, and super happy to doing business with her team.