We were greeted upon arrival. We checked in and got settled in. The room was nice and neat as…read morealways. We love staying here because the staff is sooooo phenomenal and hospitable. We were in town for the Ali comedy show, to hangout with family. Our stay was amazing just like last time. The staff is just amazing and very attentive to your needs. Our room was nice and cozy. Especially because it snowed so it was a very nice view. The breakfast was great. I just love bagels and bacon in the morning with yogurt. Oatmeal for my husband with the sausage and egg cheese omelette. The fresh fruit is always a plus.

Clean but beds were hard, shower knob didn't work (stuck) and NO Microwaves in rooms! When called…read moreto ask for a microwave they said there were NO Microwaves to even get for the room! Really awful that we have to stay here another night and can't heat up food for our young child!

Best rated hotel in the area for good reason. We'd had a terrible day and had to find a new hotel…read more The receptionist was amazing and sold me on the property. There's a free set dinner every night (hot dogs, nachos, and a rotating themed dinner - BBQ, pasta, or fajita) with 3 free adult beverages per adult over 21. The room was clean, smelled good, and was pretty typical for a mid-range hotel. Beds were comfy and plenty of water pressure. The sound proofing was okay (could have been better, but not that bad either) except for the door. The morning breakfast was included and was better, with more choices, than most mid-range hotels. Every staff member we encountered smiled and seemed genuinely happy and friendly. The vibe and positive energy definitely sets this hotel apart from any place I've ever been. The only bummer was that the pool and hot tub were down for maintenance/repair during our visit.

Stayed here for two nights- somewhat walkable of an area but definitely a spot where a car comes in…read morehandy. Check in area is really tiny but quick. We didn't use the kick back but the breakfast was pretty decent, with tasty biscuits and gravy. Didn't use the pool but they had indoor and outdoor which was nice. Rooms were large and bed was comfy and AC worked decent, just was inconsistent between noisy and 2 degrees off what you'd set it to. Good shower pressure but toilet seat would always hit you when using the bathroom which was annoying. Poor quality towels but nice shower products. Secondary elevator had either an animal or human pee smell which was a bit gross. The interior needs an update for sure.

Extremely disappointing stay at what was advertised as a premium Hilton property…read more I was booked at The Inverness Denver for 2 weeks in February 2026 and it was one of the poorest hotel experiences I've had. Within minutes of entering the room, I noticed that the HVAC return air filter was heavily loaded with dust, with visible buildup on both the filter and vent grille. The room also had significant dust accumulation on furniture, lamps, artwork, horizontal surfaces, and behind furniture. The balcony furniture was dirty, the screen door had a hole in it and did not operate properly, and several pieces of furniture and wall surfaces showed noticeable wear. The room simply did not appear to have been properly prepared before check-in. I immediately documented everything with photos and emailed the hotel's guest services team and General Manager. We also spoke with the front desk in person. Rather than offering another room or clearly explaining how the issue would be resolved, I was asked to return later and "check the room" myself after housekeeping finished. When I asked how long my room would be unavailable, I was simply asked, "How long will you be gone today?" Housekeeping replaced the HVAC filter after I complained, but the broader cleanliness issues remained throughout the stay. Dust continued to accumulate on surfaces, and I ultimately brought my own air purifier into the room because the air quality still felt poor. Even after running the purifier continuously, a surprising amount of dust collected on the filter during the two-week stay. Many of my personal belongings accumulated a sizable amount of dust while in the room. Housekeeping quality was also inconsistent. On multiple occasions the bed was not properly made, including repeated instances where the mattress protector/sheet did not fully cover the mattress after housekeeping serviced the room. This happened even after I had already raised concerns about room cleanliness. Communication throughout the stay was equally frustrating. The General Manager never responded directly to my documented concerns. The only acknowledgment was a small gift basket left in the room containing snacks and drink tickets, which did not meaningfully address the issues. There were also multiple communication problems unrelated to cleanliness. I was never informed about vehicle registration or parking procedures during check-in and had to return to the front desk later to ask whether I even needed to register my vehicle. Resort fee charges were also never explained. I was charged $30/night the duration of my stay for a resort fee at booking and staff was unable to explain what benefits were actually included and told me my booking did not include resort credit, regardless of me paying this nightly resort fee. Adding to the frustration, there were unexpected staff interruptions during the stay, including hotel maintenance personnel arriving at my room for issues I had never reported and a luggage cart being delivered to my room that I had never requested. I had hoped this experience would be addressed through Hilton's customer service process before posting a public review, but after exhausting those avenues, I felt it was important to share my experience so future guests can make an informed decision.

Amazing front desk. Clean, picturesque, and quality stay…read more Food at the cafe is expensive but convenient. Around $10 for egg bites.

We loved this place! They were super nice and accommodating! We ended up extending our stay by one…read morenight and then made it so easy so we did not have to change rooms. They give 2 free drink tickets for one night from 5:30 PM to 7:00 PM. We had some wine, vodka cran and margaritas. The hotel rooms and amenities seem like they could use an upgrade. The rooms were just outdated so they seemed slightly dirty. The cable machine in the gym seems very old and like it has not been maintained properly. I tried using it and gave up after 1 minute because it was not working right.

I have 2 complaints: the AC is only marginally effective. I've stayed here several times in 2026…read moreon multiple different floors hoping 1 is better than another. the front desk said the AC was undersized for the 500 sq ft rooms. it's cooler outside the room than inside! The gym is locked until 6am! Why, why, why?? If you go to work at 7, 6am start in the gym is too late!!! staff is pleasant. Mattresses are comfortable.

Check-in was fast, and our rooms were clean and really nice. Breakfast was great, too. This is an…read moreawesome place if you're traveling with a big family or a group of friends. We'd definitely stay here again!

Used to love staying here before I mistakenly left $600 in a drawer when checking out. Long process…read moreof speaking to employees until manager got back from vacation. Kept saying they would send it back to my house the next couple days. 3 WEEKS later I call extremely angry at how poorly my money was handled. The money was eventually sent back to my house but $200 was missing I called the manager saying what happened so the manager saying she's investigating what happened and she promised to call me back in a week. It's been almost 2 months. Very sketchy place and untrustworthy staff. ZERO STARS and the staff who stole my money need to be FIRED

Splendid Stay! The Room was Clean and exactly as expected Thank You Hilton for the amazing Timeread more

Stayed for 3 weeks during Christmas and New Years and was very pleased. Great location for our…read moreneeds. Restaurants and shopping and grocery stores very close. Pet friendly, Great Staff. Rooms were pretty quiet. Will stay again.

We stayed for two nights at the Hyatt South Gate. The room was what we enjoyed which was spacious,…read morebreakfast was ok, workout room was adequate(need an extra treadmill for running) , digital check in was great! Now the down points were parking fee, on the website it states 10 the on the check in parking permit it states 15 , needs to be corrected somewhere, the shower head was very poor, the water faucet by the restroom needs to be repaired, and of course we did not have enough towels.. needed 4. Please note that housekeeping only happens after check out or after 2 days or five days. There are no plastic bags in the trash receptacles so that gets pretty nasty if you have stinky trash or diapers. I heard a lady ask for a trash bag at the front desk because she needed one for diapers. Also upon check out I noticed a room charge (15.10)that was not ours so I will have to call back and find out what that is about. Overall this is what Hyatt offers and we have always appt through the years as a family of 6.

First off...hugely irritated that a hotel, in the suburbs, with plenty of parking with huge parking…read morelots, charges an additional fee of $15/night to park your vehicle. Very tasty coffee (BUT coffee only available at bfast!). Nice bfast, but the hotel was sold out (and it's big...6 floors). Yet, when the person bringing food out, she would bring a small amount out, which was grabbed up by the first 3 or 4 people in line. Seems like someone would have figured out how to bring out 4 times as much food. We had a wheelchair accessible room. Odd that there was a tub (grrr) AND the towels were in the tub area (behind the curtain) AND 6' up on a shelf! Now, how would my hubby be able to grab a towel if I wasn't there? Everyone at the front desk was exceptionally nice and helpful.

Spent one night after a 600 mile drive. The check-in staff were very friendly and helpful, with…read moresmiles all around. Room was very spacious and a nice respite from the road. Kitchen had everything I needed to enjoy a nice meal I had picked up. The little market adjacent to the check-in desk is a nice touch if you need a snack. When I checked out at 630am, the kind lady at the front desk let me know my brother was waiting for me outside by the car.

My family & I were just making our stop for the night after driving for 8+ hours with a toddler, we…read moretook a chance & decided to stay at the courtyard, BIG MISTAKE!!! DO NOT STAY HERE!! Upon arrival the lobby seemed decent, when we made our way to the dingy hallway I should've ran, but again we have a toddler & needed to rest for the night. The hallway seemed like it hadn't been vacuumed in months, there was food & stains all over, even outside our door! When we walked in I was instantly brought back to 1975, the carpet was ripping at the seams, there were endless stains on the walls, hairs under the sheets, mold next to the fridge, a pubic hair on the toilet!!!!! Etc!! There were so many things wrong with this room especially the fact that we paid $200 for it. When we took over 30+ photos of the room we presented them to the manager Angelina Ross, who in reality seemed like she could care LESS. She assured us we will be given another "better" room, well after almost 45 minutes she came back to show us the new rooms with all the same problems. Stains on the walls & rips at the seams of the carpet, all of which she insisted was inevitable & natural "wear & tear" of the rooms here. I wish I was joking. In total we stayed here for almost two hours & left with no automatic refund, we had to rush to find a different hotel as our soon desperately needed to sleep. But don't take my word for it, I have the pictures below of a $200 room to show for it. :)

Awesome location! Walking distance to multiple restaurants. Great price. Conveniently located…read morenext to major traffic arteries. The staff was wonderful from the moment we checked in through asking for support with the toilet, to asking for extra items from the housekeeping staff. I appreciated the hot breakfasts. Thank you for fixing the toilet in a timely manner. I loved the room at the end of the hallyway. It felt very spacious and was next to a door that led to our car. The hallways were quiet and we had a wonderful stay.

This is a great hotel! Our stay at the La Quinta on South Clinton Street was excellent from start…read moreto finish. The rooms were spacious, clean, and comfortable--everything felt fresh and well-kept. The location was perfect, close to everything we needed but still quiet enough for a restful night. Breakfast each morning was solid with a good variety to choose from, and the pool was a great bonus--clean, warm, and well-maintained. Staff were friendly and made us feel welcome. This is definitely one of the nicer La Quintas we've stayed at. Highly recommend for both comfort and convenience.

We travel quite a bit. My in-laws not so much. The reason for the two star rating is based on the…read morefront desk staff being nice when everything was out of their control....unless they had me on secret camera to see my reactions. I had reservation for 3 rooms. We show up after a 11 hr drive ready to check in 6pm or so.. I am greeted at the front desk and informed only one room of 3 is ready. Other rooms ready in about 90 mins (House keeping staff called multiple people in sick or something) I get keys to one room head up to it with the family bags as we are deciding on dinner we check out room for cleanliness... And yep you guessed it. The fridge set to off and the leftover food left in fridge from previous guests....fish and chips was the leftover food. (Imagine the smell) I took the food box down to the front desk and informed the staff. (Response - Sorry about that) After dinner I check into 2nd room reserved only to find used washcloths on the shower curtain...(allegedly these are clean rooms) **FYI room 101 on this hotel until fixed has only boiling hot water in the shower.- you have been warned. I let my boiling point return to simmer as I went to get keys for next room after another waiting period. Check into 3rd room (9pm)and it's stuffy in the room so we kick on the A/C.... Oh my did someone start up a motorcycle or is that JUST the A/C... Luckily I didn't stay in that room. So frustrated....I looked into another 5 hotels in the area only to find out that they are sold out. I was ready to check out of this experience. Next day we are to have different room reservations so all this was on the night afder to the reservation...thank goodness right!? Checked out of the rooms from night one into different reservation rooms for the remainder of the the stay (3 nights).... Thankfully these rooms were at least free of belongings that past guests had left. They also had working A/C units as it was warmer than I expected for Colorado. The house keeping staff when seen in hallways was very friendly so + points there. Catina at the front desk....she gets it..very hard worker (assisted us with checking our bags into secure closet) and should be commended! So + points there. I definitely think this was a costly learning experience for me and I hope that others don't have the same unfortunate experiences that we had. It left a mark on the family as we will definitely STAY ELSEWHERE when we travel from here on out (Marriott/Hilton members) my family has already assured me they will hold me to that... I hope someone takes ownership on the mistakes made and improves the expectations around this hotel....they might see more guests want to stay with them. Questions feel free to reach out. Respectfully, Bryan Oklahoma City, OK (FYI just in case you put the do not disturb sign on the door...be clothed as housekeeping might enter anyways after knock) I forget the bar lock sometimes

Our room was really large, clean, and comfortable. Really enjoyed our stay here…read more The daily breakfast included is nice! And staff was always friendly :) My only complaint? They charged me even though I'd already paid through Travelocity. I had to wait almost two weeks to be refunded :/