Would leave zero stars if I could. I've been a loyal…read morecustomer for 4 years -- never once was I told I had to prepay for drop-off until today. Out of nowhere, that's the new rule? On top of that, my clothes are usually done same-day, but without even checking, the woman (who acted more like a robot) snapped, "Not today. Tomorrow after 5." If you're overwhelmed or short-staffed, say that. Don't take it out on customers who are just trying to understand what changed. The attitude was completely uncalled for -- yelling at people who have supported your business is a guaranteed way to lose them.

¡Dios mío, la peor lavandería de la historia! Es carísima, las máquinas no funcionan y solo aceptan…read moremonedas. Los dueños son extremadamente groseros, el local es minúsculo y no tiene buena accesibilidad. ¡Hagan todo lo posible por evitar este lugar!

Long-time Ridgewood resident here. I've been coming here for years. Recently, they renovated and…read moredrastically raised prices--some machines jumped from around $4.50 to nearly $10--while also reducing load capacity and shortening washing and drying times. It used to be a vibrant hub for the community, but now it's mostly empty. These changes have cut off many people from accessing an essential service. A disappointing decision by their management with an unfortunate outcome for local residents.

I'm not sure what the new owner was thinking but to replace all the equipment and raise all the…read moreprices so high that customers will go elsewhere doesn't make any sense for this FORMER customer. $4:50 is the least expensive wash. $9:75 for a large wash.

This place is fantastic went today for my first time and it's so beautiful and clean also the…read morefamily is so friendly and helpful! Machines are great you can pay and track your wash through the app no need for quarters! (Which if you're old school you still can use them !) Also the dryers are super fast like 25 minutes so much better than an hour ! You should definitely come check them out you won't regret it !

We have used Zest 2 times so far- they have not lost anything, including socks, underpants,…read moreunderwear undershirts ....even my little sweaty headbands!!! clothing is clean, smells amazing (I brought my own detergent the first time but didn't the second time) stains were even removed and folded perfect. They have even separated our stuff. The staff is so nice and don't make me feel like I'm asking for too much when my OCD folding requests start kicking in... Highly Recommend!!!! Feel like the time freedom I've gained is worth every cent. Thank you Zest!!

Dropped off laundry. Came back dirty and not even folded properly. Ridiculous…read more Ghetto and expensive and terrible.

Paid $30 to get my laundry done. Now I'm sitting at home and folding EVERYTHING. My t-shirts were…read morefolded in half, underwear and socks were just put together with a rubber band?! I've never seen something like that before. It's ridiculous. Paid top money for almost zero service.

Abby's service was excellent. She was extremely responsive, punctual (in fact she arrived 10…read moreminutes early), and fast! My clothes were delivered neatly folded and smelling great. In addition, my son left his credit card in the pocket of his jeans. We were immediately notified of it and it was returned with the clothes. Would highly recommend. We were in a pinch-- on a road trip with 2 teenagers, an extra large load of laundry, and needed it done on a Sunday. We reached out to 3 companies, and Abby was the only one who was able to do it. The second company supposedly only did "doorman" buildings, and the third never responded. Abby filled the niche in the market, and we hope her business thrives. Use her!

I found Abby and contracted her for my program over a year ago.Used her for my personal home…read moreservice slowly but surely kept raising rates. Didn't complain plus I provided my own laundry stuff for her to use rather than what she offered. Instead of contacting me first for an added cost she just tacked on extra money for a bathroom mat. Told her not to wash the mat then. She cancelled the service and dropped off wet clothes instead Of finishing the job. Her business practices and communication is lacking along with her professionalism Most of the time clothes would come back damp always had to remind her to make sure they were dry . Poor business etiquette she claims she was giving me discounts can't see how if it goes by weight. I weighed each bag every time. Plus I supplied her with laundry stuff Found out today she was putting my dryer sheets in with the wash? Who does that. Ruined a shower curtain never cared or replaced it lost a number of socks claiming it was there. Lacks simple customer service respect. Every other week price would go up without mentioning it first would just add it to invoice when questioned it's because she's a single mom. I empathized. The fact that she left my wet clothes in bags on my patio was beyond ridiculous I would have told her not to wash the mat. She should be ashamed for treating clients belongings like that. Regardless of prior praise constant raising rates without telling the client prior to invoicing lack of communication which is vital to customer service period only reason I got any discounts was because I supplied my own laundry products. Any other real professional would have finished the job received payment and concluded doing business with the client. Not throwing their wet clothes unfinished on their patio. Gas prices have nothing to do with service since this was a review from a couple of years back that doesn't come into play now. I just forgot to post this. Beware

I asked to speak with the owner of the store and was denied without any explanation or alternative…read moreway to get in touch with management of the store on 06/10/2026 as I had been profiled and then wrongfully accused of theft by an employee who only acknowledged her "mistake" as I was about to call and involve the police, to which she immediately said she was wrong and informed me that she would lose her job. I have since called and had others call in the attempt to reach a senior member of management who have all been met by the same employee refusing to allow us to speak with management

I really tried to like this place. Even though I didn't get a great vibe walking in I still opted…read moreto try this place out for their dry cleaning services based on the (now highly questionable) reviews I read. I had a fair amount of shirts (13) and a suit so I was totally getting that they needed 5 days to turn it around, albeit I had much faster service in some other places I used to go in the city. Anyway the price was fine and I left them to their own devices. When I picked up the shirts they were fine until I noticed on several of my shirts they actually stapled the tags onto the actual shirt labels. Seriously I've never seen anything like this in any of the other dry cleaners I went to. I've seen them staple around the label or button holes on the tag itself but never on the actual label of the shirt. That's either some serious brain dead shit or some serious careless shit. God awful practice. Anyway I'm never coming back. I should have listened to my own gut and noticed why there wasn't much of a rack of dry cleaning in there. I guess the folks in the area know better than to read old questionable reviews and opt to do their cleaning elsewhere.

Pretty basic laundromat. Been coming here for a year and never had a problem. They have some…read moreservices to provide and are very accommodating.