Went yesterday and the guy didn't know anything, I ask for a piece that idk if you guys have or…read morenot, it just the guy gave me no more options when you guys have a LOT of stuff that would've helped, he just didnt wanted show anything whatever i asked "he had no idea" . Literally went to smoke X to buy the piece that you employee said it dont exist

From the owner: Cigars&Vapes is a locally-owned and operated business located in Broadview, IL. We have a huge…read moreselection for all of smoking needs. We offer Vapes, Cigars, Hookah, Shisha, Tobacco, Delta-8, Kratom, Water pipes, CBD and more. We pride ourselves on providing quality products at affordable rates. We have the best prices in town. Call or visit us today, we look forward to seeing you.

Found this shop for my wife when we moved into Oak Park only by chance browsing Irish pubs to…read morefrequent. Walked into a cloud of vap and vape heads at the mini bar I do not vape or smoke however as mentioned the wife was quitting. Bought some fluid and we thought it was a bit pricey! Wife did not want to go back due to the cost. However to our ignorance being new at that time to the vape scene we slowly found out that customer service and knowledge plays a huge part in any business. Through time and experience we found out the hard way that most shops will say and do anything to move the product off their shelves. Going through crap batteries and vap rigs spending countless dollars we ended up one night (after a painful local experience) going back to the shop with a pressing issue on a brand new set up which this time only lasted 30 days. Most of these shops just throw you into a new set up and say goodbye. Now here is the grit..... We walked into the shop and explained our situation of spending countless dollars on equipment that was crap. The sales associate was very understanding and tried her best to help right away. In the end the MAIN Man got involved and took the set up of my wife's WHICH WE DID NOT BY THERE! and tried with his staff to fix the issue resulting in a valid explanation of the cause of the set up issue. Two shops could not and did not in the local area waste time even coming close to the customer service that was given on our visit to this shop! Although there was a very limited stock that night on vap rigs we were moved into a excellent piece of hardware with the promise of how he goes to bat for his customers as well as only stocks what his customers WANT and WORKS! Due to this excellent customer service and KNOWLEDGE I decided to purchase the new set up and also grab some of his fluid for my wife whom is exceptionally picky on flavors. He showed us his menus and we were sold on the second choice not to mention that we were completely wrong about the pricing of the store. The value and quality was/is incomparable. Once he let my wife try the fluids and the new rig the smiles will never be forgotten! Trust me I work on the web for a living and DO NOT do reviews however I could not let this one go. We will be returning to this shop for all our needs just because they care. Thanks!

Been a long time customer for their vaporizer fluid but never felt the need to leave a review…read more Walked in today and decided to upgrade my vaporizers after like 5+ years. Edwin made several suggestions and I bought all of them. After I got home I tried them all and am completely satisfied with all of his suggestions. This guy knows what he's talking about! I'm convinced this is the best vaporizer store in the Chicagoland area!!!

Vicki is the best. I love the personalized attention, service, value added touches she provides…read moreevery time I call to place an order. The cute note on each invoice is a nice personalized touch. Prices are excellent as well and selection is outstanding.

This is the Premier vape shop in Oak Park Illinois they have everything for your needs and whatever…read morethey may be at great prices plenty of juice and great customer service I've been back here several times and intend to be back again five stars for this place passing up a lot of other vape shops along the way

Super Cool Shop, Get in here before 9pm. Located at the…read moreHarlem Plaza in Forest Park , West Side of Harlem, South Side of Roosevelt Road. 290 Harlem South Exit . If you see Walgreens, they are next door! If so he has a bit of everything and some special items. Very nice glass pipes. prerolls at good prices. $8 THC beer! Invisible- white owl products. Vapes, e cig products. Very nice shop. Super clean. Easy to locate. Very friendly people, they welcome customers. This is a busy strip mall. It's next to Happy Chef- awesome Chinese food- wing stop- amazing wings. Little Cesar's, fast pizza for big groups, cheap . Cool city over in Forest Park. They have a lot to offer! Family friendly & pet friendly town

Amazing people working here always attentive and they always have everything my husband needsread more

These guys are pretty kool, they got good prices and keep getting new products. They always good…read moregood deals too!

T-Town Vape is the best shop in the west burbs! Incredible selection, very cool and professional…read morestaff, and they deliver within a 30-mile radius! My favorite new shop!

Came here to buy a mod starter kit today for my fiance's birthday coming up in a week saw many…read morereviews on yelp about this place decided to check it out for myself I met the manager Tony who I heard is a friendly guy who knows his products and is very informative on what is asked with what your looking for customer service was excellent, first time coming here got a discount from Tony definitely will be coming back here for sure i recommend this vape shop for first time vape users or experienced ones it's right off the Roy Ave 318 bus stop a just a 3 minute walk from there to Roberta Ave love the vibes i got from stepping inside everything is well organized lit up

I see some reviews previously about having negative experiences with their staff here but the…read moreassociate that helped us out was very friendly. Maybe they had some staff changes over the past month?? Anyway, I popped in here this past week to grab a gift for a friend. We were welcomed when we came in briefly by someone who's named started with a D. Didn't quite catch the full name sorry! He was wearing a mask and asked me right away if I needed help with anything. My friend wanted a new piece so I shopped around and the associate was happy to show me anything specific that I wanted to check out more. He engaged in conversation and was very helpful in answering all my questions. I didn't know much about the piece so he made some recommendations. My experience overall was just fine. He was sure to thank us for stopping in and even asked a bit about ourselves when he was ringing up our order. Some tips to make the experience even better? Covid precaution signage inside/outside the shop and to have music playing. It was very quiet in there so a bit awkward to stay and shop for a long time in silence but fine for a quick stop and purchase.

I do NOT recommend this shop. Not at all. They are absolutely RUDE and per the "owners" words; he…read moredoesn't need more customers, he has enough already. WOW This is probably one of the Dumbest comments I've ever heard out of anyone 's mouth whom is running a Public Business. Frankly, private or public, still Equally dumb thing to say to anyone, much less a customer. It actually demonstrates low class and lack of simple business knowledge. Everyone in the business world understands- just like Apple Understands- Google Understands, you can never have enough customers. Then your business dies and so does your profits. So, arrogant mixed with stupidity, super bad combo for a business owner. The Shop wasn't the cleanest. Based off his publicly made comments, not sure how the guy is even open and in business. This is my first Ever 1 Star Review, over 340 reviews... (to best of my knowledge, I don't believe I've given 1 Star). so I take my comments seriously! Avoid these jerks. "They have enough customers and don't need your business." Yikes. There's a nice Vape Smoke shop across the street . Several very nice places both east or west on Roosevelt Road as well.

The Tobacco Zone exemplifies excellence among head shops. Jay, the proprietor, demonstrates a…read moredistinctive and proactive management style. He is consistently present and directly involved in daily operations, dedicating every Sunday to working in the shop. Zac and the small staff reflect Jay's effective management approach, which emphasizes employee motivation and autonomy in fostering customer relationships. The team remains receptive to new products and suggestions. Their commitment to quality products, competitive pricing, and personalized customer engagement sets the business apart. The staff's guidance on product dosages and usage methods enhances customer confidence and comfort. Nuff said...

Nice tobacco shop, clean and organized. Located on the North Side of Roosevelt Road in Oak Park…read more Free street parking, read the signs. ^ Delta8 & THC options here. Vapes , 2 or more for discount. ^^^They have the URB gummies for $3. This is an excellent product. I do a lot of product research, and find that product to be light and relaxing. $3 offers 8 single doses or 4 double. Excellent Value. Ask for special pricing on Delta8 & THC products. Hookah & hookah tobacco options. Very nice guy, knowledgeable about his products. I went across the street first since I picked up food at KWok & Gudino's, both offering good quality food - the Luv 2 Smoke Guys were super rude! I'd avoid them. Not a place that wants business. Fri/Sat open until 10pm, 9pm other days.

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

I've been coming to this location for years. The staff are always so kind and willing to answer any…read morequestions I have. Zach especially has always been someone I've seen every time I come in and I'll always remember a conversation we had the day I lost my father last year. I recently moved to Old Town and honestly it's well worth the time for me to make the stop over instead of finding anywhere downtown.

Zach was super helpful and professional. I love all the options . Definitely a laid back vibe.read more