I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Worst company l could have called. I reserved a reservation the night before to be picked up and…read moretaken to the airport at six in the morning. These idiots never showed up. I called about 6:05 and they told me they would try to get me a cab in fifteen minutes and if they got me one l will get a text on my phone. I hung up and called an Uber. While in the urber they called me at six thirty with an automatic voice message saying sorry we could not get you a cab call us back in thirty minutes. Jokes on them l will never call them again in life. This is a bad way of doing business. Horrible company l don't want even give them a one start but l have to in order to post the rating.

Driver was super late and unapologetic. Missed my flight. Will never use again.read more

Fahkre is an EXCELLENT Blue Cab driver. He is prompt, reliable, personable and compassionate. My…read morehusband and I call for Fahkre's services often. We are in our eighties and he gets out of his cab and helps us down or up the steps. When we go to the grocery store he parks nearby and drives up and puts the grocery bags in the car. His rating from us is 100 stars, Mr. and Mrs. Jerome and Kathleen Walton.

If I could leave zero stars, I would. They were supposed to pick up my disabled brother at the…read morelibrary by 6:50 pm and drive him to the shelter in Oak Park. I left special written instructions on the app. I even called the company and the dispatcher said he would handle it personally. THEY NEVER SHOWED UP! He finally called me at 9:00pm and fortunately I was home and could pick him up and drive him to the shelter. I will never ever do business with Blue Cab again.

It's very easy to reserve a car. They contact you with the driver's name and number so you can…read morecommunicate the details. Friendly and reliable drivers. Tonight I used them to go from O'Hare to visit my family in the suburbs. Patrick was my driver. He stocked his Lincoln with beverages and snacks. He also supplied phone chargers. Definitely will continue doing business with them!

You can't go wrong with this car service to the airport! Safe, clean, on time, friendly drivers,…read moreand reasonable price. You get what you pay for when it comes to a car service , and uncrabby cabby is a winner. I'll definitely book them again.

Best taxi service around. They are always on time, helpful with luggage and baby gear! The only…read moreservice I use!!

Hesham was so easy to work with to book our pickup to O'Hare. Willie, our driver was on time, very…read morekind and a pleasure to drive with!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Got no showed. Main company number doesn't work. Driver's goes straight to voicemail. No reply on…read moreemail sent.

SAFER Friendly Drivers…read moreGood Service Clean Just like family Worth the ride Feel at home

I was very happy with my booking and service through Suburban Rides. I was comparing responses and…read moreprices among a few town car companies and in the end went with SR due to their pricing & service exemplified. On the morning of my very early pick-up, I had scheduled 5am but it ended up being about 5:15 am as the driver had issues finding my office. I ended up walking to the main street to help him in finding me. He played classical music on the way there which in turn made me feel classy. He also chatted quite a bit which I can appreciate most of the time but for whatever reason that morning, I just wanted to kind of zone out in my solitude. Either way, I was pleased for the most part and would book Suburban Rides again for an airport trip.

Booking was super easy. Great communication throughout. I had to change my reservation two days…read morebefore and did so by text with no problem. I received a text the morning of letting me know my driver was on schedule and he arrived right on time. Driver got my mom in taxi no problem and secured her scooter down. Everything was easy from beginning to end. Would definitely recommend.

I'd like to thank ChitownCabbie Taxi Service for their prompt response on a last minute request…read moremade for their service. Joseph, the driver, was very professional and trustworthy. I have used them a few times and will continue to do so. Thank you!