Just moved in recently and the experience has been great so far. LeeAnn helped us throughout the…read moreentire move-in process, and everything went smoothly. If you're considering moving here, definitely ask for her--she's wonderful to work with. For repairs, we submitted an online work order and it was handled by the next business day. Since we placed it on the Friday of Labor Day weekend, we had to wait until Tuesday, but Michael took care of everything quickly and efficiently. Overall, it's been a great experience, and I'll update this review if anything changes.

Do not recommend if you value your health and peace of mind…read more We moved into Gates Mills Place (managed by K&D Management), and within the first week we discovered bed bug bites throughout the unit. Based on the timing, the infestation was most likely already present before we moved in -- but management's first response was to suggest we "may have picked them up from the elevator." We treated the unit ourselves as thoroughly as possible: professional-grade vacuuming, steam treatment, and two different chemical treatments -- the smell alone made the apartment barely livable for hours. Despite all of that, fresh bites appeared again the very next day. An inspector finally came out today, but treatment has been scheduled for a full week from now. That means we're being asked to continue living -- and sleeping -- in a unit with a confirmed infestation for another seven days, with no offer of alternative housing or compensation so far. If you're considering moving into a new unit here, inspect the mattress and furniture carefully before signing anything. I wouldn't wish this experience on anyone -- spending your first weeks in a new home covered in bites instead of settling in, and then waiting even longer for help.

I do live at The Drake apartments and after reading some of these reviews it seems that most do not…read morelive anymore and they had some sort of an issue so that is why they leave bad reviews. I have lived here through two management companies. And Morgan is doing a good job compared to K&D. Unfortunately i see what my neighbors do and Im sure in can be difficult with many personalities that live here to try and make everyone happy. Unfortunately most people do not do what they are told and when they are called on it, bad reviews are written. I was in the leasing office once when someone was yelling because they were late with their rent and was blaming the office for it. How can it be their fault when your the adult and should be paying rent? I hope people will realize when reading reviews that there is always the other side. The office staff is very friendly and does try to help you when its within their abilities. They have always been nice to me but again, i do follow the rules so I do not have any issues with them or the property. I love my apartment too. Maintenance comes timely for any repairs.

Same as the rest of the the comments this place is HORRIBLE…read more.. The Elevators NEVER work , the parking lot is FULL of TRASH . I have come across everything from broken glass to a crack pipe.. Nobody cleans up after them self , kids run around unsupervised even ride their bikes in the hallways ... Hard pass , NEVER AGAIN

I moved here from Texas for my new job. I was having a difficult time finding a place and my…read moreboyfriend found this place. Susan was super awesome in helping me with the entire process of moving in and so forth. Brian from Maintenance was super helpful as well with helping me get stuff into my apartment! Now come November, I've lived in my 1st-floor apartment from August 2 to November without any problems. Then I began having bathroom issues with my toilet and bathroom water coming back up due to plumbing issues. Brian Whitmer agrees to have me move out to another apartment but says I should be responsible for my rent despite the plumbing problem. Thankfully Susan was able to work it out so that I would not be responsible for 1 months rent because of the plumbing issues. However, Brian Whitmer would not offer any assistance in making sure that I would get moved over. He promised to get me a microwave and didn't follow up until a month and 4 days later after I've moved into my new apartment. Brian from Maintenance, however, was kind enough to offer me a microwave that he had spare in the meantime which I truly appreciated! Overall, The staff is great and helpful and super friendly. However, when it comes to Business, Brian Whitmer is not a very understanding individual and will not own up to his staff's mistakes. If you rent here- be cautious and make sure you have signed everything you need to when moving in or canceling. Make sure you check to make sure that everything is explained and documented because when it comes to he-she said, you need to be ahead of it. I paid $1118 for a small apartment and I can't even control my own heat within my apartment during the winter. The layout is alright. The area is decent and has the right resources for shopping and restaurants. The majority is seniors living so if you're looking for a quiet place, this is it- somewhat, minus the occasional children screaming/ crying babies and stopping on the floors above you. If you want a group where the younger folks live, this is not a place for you.

My aunt lived there for 17 years. She was diagnosed with cancer and was terminal. She informed the…read moreapartment leasing office several months before she passed away. After she passed away, we quickly cleared out the entire apartment before the end of the month and left it clean! The management company refuses to give us her entire security deposit, which was a much higher amount than they currently charge new residents because they say we had to give them 20 days notice. I cannot recommend any apartment building that is run by this management company which is Zaremba Management Company.

Sherri Park was the first apartment complex I ever moved too and I am so blessed for the experience…read moreI had there. The people are great and the residence is clean and always well maintained. Cherie is also such a great person and is always very helpful and caring. She truly made this place a joy to live. - Nate

I lived in Sherri Park for almost 3 years and loved every moment. I always felt safe, absolutely…read morelove the location -- you can shop Beachwood and/or Legacy, plus it's right off the highway. The property manager has the right name, Sherri (it's actually Cheri) she makes you feel like you are part of Sherri Park family. When I gave my notice to vacate the management sent me a lovely "goodbye letter" -- I have never received a letter from a landowner when moving out and I have lived in a few apartments, this one by far is the best! The only reason I moved was because of my work.

I love this place!! It's done nothing but improved in my time. Tiffany and the rest of the staff…read moreare amazing! They've been attentive and accommodating from day uno.

I will rate it a zero. I was gone for 2wks during the…read moreholidays and I've just learned no one is managing this complex. It's a slum - literally. I'm asthmatic and diabetic. When I got home no elevators were working. No hot water. No manager, no assist manager, no maintenance, no one is working at this complex. Holes in ceilings, unsecured doors and garages. Tenets are on their own. There literally is no one to submit my intent to leave or deposit my rent in probate. Had I known I would not have paid Jan of 26 rent. I'm in the middle of an asthma flare up due to dragging my suitcase up the stairs. RHM no longer has jurisdiction here. I've got to go, now. Do not rent here unless I change this post. This is the death of Parkview and the worse it has been in my stay here - 20+ years. I would be better off with Section 8. Applying today as a displaced and homeless senior citizen.

My experience with sales associate Marilyn Jackson was one of the easiest and relaxing experience I…read morehave had. She helped me fell relaxed and sure of my decision to rent at Willoughby Hill Towers even though I was giving up a 2 bedroom for a 1 bedroom. She helped me feel sure it was a good decision on my part and that I would be very happy and comfortable in my new home. I have lived at a K & D apartment complex before and was very happy there. I look forward to moving in and Marilyn has insured me she would be with me through the entire experience. I truly feel she is an asset to your company and I am thankful I met her and she was there to assist me. Sandra L. Taylor (soon to be in #810)

I stay in this hotel, they have a bee investigation inside the walls, bees come through the vents…read more I've spoken to multiple other of my neighbors and they all have the same experiences. I got stung in my sleep last night, and woke up with half my face swollen. I went to the tenant and he showed no care and said "what am I supposed to do about that. So unprofessional. Mind you it's their job to fix an "infestation" while multiple renters are complaining.

My stay here has been nothing but a headache! They put more effort into the outside and put cheap…read moreand flimsy equipment on the inside. The "updated units" are a rushed job! Sliding closet Doors falling off the hinges onto my 4 year old. I have been here for almost 2 years and my Downstairs toilet hasn't worked since I've been here. I have put in 4 or 5 Maintenance requests regarding the issue and the only thing they do is come in and "snake" it instead of getting to the root problem. Nasty hallways, the laundry room is disgusting. The hot water in our building hasn't worked for almost 2 weeks. After they supposedly "fixed" the hot water tanks, today i came home to find out that they only made it worst, the shower and tub isn't working at all! After hour maintenance is a joke i called several times regarding this issue and They don't answer the phones! I come home after work and can't even shower smh! I want out of this lease asap. Paying $1,800 a month and it's nothing luxury about this place. They are Comparable to a k&d property.

Unprossional, disrespectful, no sense of appointment for showing time, untrustworthy for timely…read moreapproval of application, flase blames to avoid refund - to name a few. And lots of verbal decorations.

Jehan was very helpful and I will recommend him to other people also my family and friends and will…read morecontact him when I am ready to buy

CPM is the worst rental company I've endured (and I survived 444 park, if you know, you know)…read more They hire inexperienced maintenance workers and their communication is beyond poor. They have no clear channel of communication. I received texts and calls from various workers over the 3 years, it was never streamlined and hard to trust what is real from a scam. They left me without a lock on my door (inside the unit, but exposed to downstairs unit) for over a month, and allowed someone to move into the lower unit without letting me know/putting a lock on my door first. They randomly put a storm door on one day, gave a key to the basement unit, and didn't say anything to me about it. She informed me I could pay to copy hers. Mind you, the lower level tenant was not even given a key to this back door at move in, she copied mine. She was only given a front door key. So this made no sense. They are currently charging me $375 from my security deposit for window screens that never existed, plus a bunch of other bogus fees for routine turn over. If you proceed with renting a unit under them, please be meticulous in your property condition form. Get on your hands and knees and mark everything that is wrong with the unit (there's probably A LOT). I would also recommend keeping a running list of all maintenance requests, and communications from them. They are slimy and not to be trusted. Additionally, they waited until the morning of my move out to send me any instructions or information. I had already locked my keys inside, and turned off the gas and electric after not hearing from them for 2 weeks. When I sent an email that I did that, only an hour later did I receive an email saying "leave gas and electric on and return keys to leasing office to complete your move." It has been a terrible experience. They also just stopped returning emails regarding my security deposit. Please do yourself a favor and find another company to rent from. Home owners- you'd probably be better off with another company as well. They are doing a disservice to you as well.

CopperTree Apartment Review I would like to recommend this…read moreplace for the Maintenance workers that are skilled and very helpful. The other big addition to this complex is the management staff, Samantha Sereday. She is the best in providing the customer service and is very patient and understanding with her customers. Her pleasant personality and ensuring that the our needs are taken care of makes the stay worthwhile.

As my first experience leasing an apartment, it was a smooth and accessible process. I went in not…read moreknowing what to expect, but all my apprehensions were forgotten from the service aline. Every interaction, either in person or on the phone, was always accommodating, attentive, and enjoyable.