Just moved in recently and the experience has been great so far. LeeAnn helped us throughout the…read moreentire move-in process, and everything went smoothly. If you're considering moving here, definitely ask for her--she's wonderful to work with. For repairs, we submitted an online work order and it was handled by the next business day. Since we placed it on the Friday of Labor Day weekend, we had to wait until Tuesday, but Michael took care of everything quickly and efficiently. Overall, it's been a great experience, and I'll update this review if anything changes.

DO NOT CONSIDER MOVING HERE - SAVE YOUR TIME, MONEY, AND PEACE OF MIND…read more This is a detailed review, but I urge you to read it all to understand why you should avoid this place. I've been renting for over a decade and have never experienced such poor treatment in any apartment. Even The Drake, with its own issues, treated me far better. If you're considering renting here because it might seem cheaper, trust me, it's not worth it. When we first toured a unit exactly like ours, everything appeared great--it was clean and spacious, and the appliances seemed to be in good condition. We checked in multiple times before moving in, and Marilyn, the leasing manager we dealt with, assured us everything would be ready. However, when we moved in a month later, the reality was far different. Upon receiving the keys, we asked Marilyn if the unit was clean and ready. She said it was, but mentioned we might need to do some "touch-ups." I understood that, but I've never done the "touch-ups" I did here anywhere else. What we encountered was far beyond minor touch-ups: Upon entering the apartment, a maintenance worker was still in the unit. The doors hadn't been painted, the AC units were dusty, and there was mold in the master bedroom AC. When we reported the mold, the property manager laughed at us. The refrigerator was damaged and taped up, causing items to fall out whenever we opened it. It took over a month and multiple complaints to get it replaced. The oven/range was old, scratched, and full of grease; the gasket was torn and needed replacing. The carpets had been replaced, but pieces were left all over the apartment; it took 2 full shark vacuum tanks to get it out. We asked for the windows to be cleaned due to dust allergies, but they were left with years worth of dirt and some grease. Some bathroom tiles were cracked, and many electrical outlets were improperly wired, requiring rewiring. We filled out a walk-in sheet and documented everything with photos. Chris, the maintenance director, visited and apologized, promising repairs would be done within the following week, but were eventually done weeks later. On June 26, we requested a discount, for the inconveniences. Marilyn suggested contacting their corporate office, but after weeks of trying, we received no response. We called numerous times but were unable to reach them, we emailed and got no response. When we finally spoke with Marilyn again, she said they wouldn't be able to offer a discount because we'd signed the walk-in sheet--contrary to her earlier advice. Some leasing associates have been rude and unhelpful. One acts unbothered, annoyed, and on the verge of rolling her eyes. If you don't like dealing with tenants I suggest you find another job. If everything had been done before we moved in, these things wouldn't have happened. None of you do anything unless we repeatedly go down and talk to one of you guys, and state what needs to be done. We are even more annoyed and angered than you guys. When we tried to speak with the property manager about our bill, she avoided us. We went down in the morning, she told us she was training someone and that she was busy all day, and that she'd call us when she was free. However, we did not believe she'd call us since that's never happened. Later we went down again, and she was helping another resident. After that resident was done, we tried to go inside to talk to her, but they locked the door and wouldn't let us talk. The property manager was doing something on her computer, I pleaded my question would take 5 minutes, but she just ignored us. Why was she able to help another resident, but when it came to us she didn't want to? This felt like discrimination, especially as I am a hijabi Muslim and my father does not speak English well. These issues aren't the only things that have been happening, numerous tenants are not pleased with how K&D and the leasing office operate. If you value your time, money, and peace of mind, don't come here. This experience has been incredibly frustrating and disappointing.

Same as the rest of the the comments this place is HORRIBLE…read more.. The Elevators NEVER work , the parking lot is FULL of TRASH . I have come across everything from broken glass to a crack pipe.. Nobody cleans up after them self , kids run around unsupervised even ride their bikes in the hallways ... Hard pass , NEVER AGAIN

I currently live here. When we had our last cold front, (Dec of 2022) the heat was turn down low…read moreenough as to not freeze the pipes. Management did not communicate to us that this was going to happen. Many of us were not prepared for this. There is bug infestation as well. I told the front office. They had an exterminator come in. I was at work when they came by. (Feb 1) That friday (Feb 3) My apartment was burglarized. They stole my tools, Xbox, a suitcase, and loose change. Made a police report. That following monday (Feb 6) My apartment was burglarized again. They were in apartment around 10 am. (Got a text message from my internet provider.) Made sure my door was locked. (I was at work) I found hand prints by the window and a painted stick (see picture). Made a police report again. I had my lock changed monday. Management did not communicate that there was a burglary that happened. None of my neighbors are aware what happened to me. Not accusing management just stating my experience as of current. UPDATE: This is an update. It has been over a month since I was burglarized. Management has not reached out to me. All they did was tell me I had the wrong address on the insurance. They didn't speak to me. Just left a letter on my door. I was going through my stuff I found "Universal Mail box Lock". The same type of lock that is used in our mail room. (See picture below.) I was speaking to one of my neighbors the other day, She mention that there was some one at her door trying to get in. When she heard that she asked who was there. The person had left with out saying anything. There is no cameras facing any apartment doors. Two weeks ago, the building was surrounded by police officers with guns drawn. Management never told us why they were here. I feel unsafe living here. I am nervous all the time that someone is going to come in to my place again. Management does not care about our safety. My opinion would NOT MOVE HERE!

My aunt lived there for 17 years. She was diagnosed with cancer and was terminal. She informed the…read moreapartment leasing office several months before she passed away. After she passed away, we quickly cleared out the entire apartment before the end of the month and left it clean! The management company refuses to give us her entire security deposit, which was a much higher amount than they currently charge new residents because they say we had to give them 20 days notice. I cannot recommend any apartment building that is run by this management company which is Zaremba Management Company.

I put a application in and was turned down it was not because of my income…read more I had a eviction on my background when they ran my application. I paid what was owed. The current landlord did not get it removed from the courts and i was denied due to that factor. Everyone deserve a chance and everyone deserve to have a place to live but you based things off of a computer. I really would like to live here because it's a beautiful place. If I could have some type of feed back I would greatly appreciate it TY S.SWANSON

Sherri Park was the first apartment complex I ever moved too and I am so blessed for the experience…read moreI had there. The people are great and the residence is clean and always well maintained. Cherie is also such a great person and is always very helpful and caring. She truly made this place a joy to live. - Nate

I lived in Sherri Park for almost 3 years and loved every moment. I always felt safe, absolutely…read morelove the location -- you can shop Beachwood and/or Legacy, plus it's right off the highway. The property manager has the right name, Sherri (it's actually Cheri) she makes you feel like you are part of Sherri Park family. When I gave my notice to vacate the management sent me a lovely "goodbye letter" -- I have never received a letter from a landowner when moving out and I have lived in a few apartments, this one by far is the best! The only reason I moved was because of my work.

I will rate it a zero. I was gone for 2wks during the…read moreholidays and I've just learned no one is managing this complex. It's a slum - literally. I'm asthmatic and diabetic. When I got home no elevators were working. No hot water. No manager, no assist manager, no maintenance, no one is working at this complex. Holes in ceilings, unsecured doors and garages. Tenets are on their own. There literally is no one to submit my intent to leave or deposit my rent in probate. Had I known I would not have paid Jan of 26 rent. I'm in the middle of an asthma flare up due to dragging my suitcase up the stairs. RHM no longer has jurisdiction here. I've got to go, now. Do not rent here unless I change this post. This is the death of Parkview and the worse it has been in my stay here - 20+ years. I would be better off with Section 8. Applying today as a displaced and homeless senior citizen.

disgusting place! DO NOT MOVE HERE!! roaches in building B. no A/C throughout the summer, washers…read moreand dryers dont work and they are never cleaned or serviced !! you can never get in touch with account managers or property manager. dirty dirty dirty elevators only work once a month. mold in the bathroom holes under the sinks leeking ceilings, you have to take your trash all the way down stairs to the dumpsters

Im bored so heres a review since WHT wants to send me a whole fee for "moving out without telling…read morethem". i ended my lease early...because the apartments were absolute trash. Called up the leasing office and explained everything and the date i was moving out. they agreed, and we were in communication about ending the lease early for a while. i returned keys, i EVEN found texts from taylor! (which are listed below.) I aint paying shit, take that check and shove it up your ass bitch

Everything. Fellow tenants leave garbage on the floor of the trash disposal room on every level…read more Building has more leaks than the Titanic.

Unprossional, disrespectful, no sense of appointment for showing time, untrustworthy for timely…read moreapproval of application, flase blames to avoid refund - to name a few. And lots of verbal decorations.

My stay here has been nothing but a headache! They put more effort into the outside and put cheap…read moreand flimsy equipment on the inside. The "updated units" are a rushed job! Sliding closet Doors falling off the hinges onto my 4 year old. I have been here for almost 2 years and my Downstairs toilet hasn't worked since I've been here. I have put in 4 or 5 Maintenance requests regarding the issue and the only thing they do is come in and "snake" it instead of getting to the root problem. Nasty hallways, the laundry room is disgusting. The hot water in our building hasn't worked for almost 2 weeks. After they supposedly "fixed" the hot water tanks, today i came home to find out that they only made it worst, the shower and tub isn't working at all! After hour maintenance is a joke i called several times regarding this issue and They don't answer the phones! I come home after work and can't even shower smh! I want out of this lease asap. Paying $1,800 a month and it's nothing luxury about this place. They are Comparable to a k&d property.

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

CPM is the worst rental company I've endured (and I survived 444 park, if you know, you know)…read more They hire inexperienced maintenance workers and their communication is beyond poor. They have no clear channel of communication. I received texts and calls from various workers over the 3 years, it was never streamlined and hard to trust what is real from a scam. They left me without a lock on my door (inside the unit, but exposed to downstairs unit) for over a month, and allowed someone to move into the lower unit without letting me know/putting a lock on my door first. They randomly put a storm door on one day, gave a key to the basement unit, and didn't say anything to me about it. She informed me I could pay to copy hers. Mind you, the lower level tenant was not even given a key to this back door at move in, she copied mine. She was only given a front door key. So this made no sense. They are currently charging me $375 from my security deposit for window screens that never existed, plus a bunch of other bogus fees for routine turn over. If you proceed with renting a unit under them, please be meticulous in your property condition form. Get on your hands and knees and mark everything that is wrong with the unit (there's probably A LOT). I would also recommend keeping a running list of all maintenance requests, and communications from them. They are slimy and not to be trusted. Additionally, they waited until the morning of my move out to send me any instructions or information. I had already locked my keys inside, and turned off the gas and electric after not hearing from them for 2 weeks. When I sent an email that I did that, only an hour later did I receive an email saying "leave gas and electric on and return keys to leasing office to complete your move." It has been a terrible experience. They also just stopped returning emails regarding my security deposit. Please do yourself a favor and find another company to rent from. Home owners- you'd probably be better off with another company as well. They are doing a disservice to you as well.

As my first experience leasing an apartment, it was a smooth and accessible process. I went in not…read moreknowing what to expect, but all my apprehensions were forgotten from the service aline. Every interaction, either in person or on the phone, was always accommodating, attentive, and enjoyable.

Pros: Convenience, shopping, pool, schools, local parks, leasing staff…read more Cons: Inefficient when it comes to mail notifications and removing that notification when packages are picked up; maintenance staff is not large enough to handle requests within 24 hours. Repair of plumbing problems is definitely an area where expertise is lacking. There must be immense pressure on property managers here, because to an individual, those who have been promoted from within to property manager seem to have become dourer. (The property manager here manages two properties.) Probably best to handle matters (if possible) below the property manager level. There are (what turn out to be) too many false fire alarms. If you are annoyed by ambulance traffic, this is not the place for you being so close to Cleveland Clinic-Hillcrest. The landscaping company that addresses snow removal is slow to respond, leaving unacceptable amounts of snow in the driveway and parking lots during the winter, making it difficult for those who are elderly or use walkers. Geese are a problem in the spring, both in terms of numbers and aggression. I see no effort to abate the problem, so care is needed to not be dive-bombed from March to June. Rents ARE too high, but hey, this is Mayfield Heights and everything is more expensive here.