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Federal Way, WA

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Villa Capri

3.2 (5 reviews)
Open • 9:00 am - 5:00 pm

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10 years ago

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6 years ago

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6 years ago

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7 years ago

It was a easy move in tbe manager was informative an an anaswered all.y concerns kassandra oluver thank you

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8 years ago

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Copper Creek Apartments

Copper Creek Apartments

(29 reviews)

My boyfriend and I have lived here since 2012 and there were many reason why we chose this home. I…read moregrew up in Milton just a few minutes away (it's nice to have Mom & Dad close by). It truly feels like a family the staff always wave and great everyone by name. Plenty of fun activities for little ones, including movie night so Mom & Dad can have a kid free night out (or in), crafts, swimming parties weekly in the pristine pool and spa (they take great care and attention to detail in the entire property), and holiday fun events! Let's not forget the adults also have Adult only time to socialize with our neighbors/friends. And don't forget the prize winning chili cook offs and so much more! The beautiful cabana offers tanning, a gym, and a lounge with beverages and snacks. I have recently become a Mom and love all of the opportunities for our daughter to interact with children her age (with special reminders the night before left on our door). If you need any help from maintenance it is handled quickly and professionally from changing a light bulb to more difficult problems. There is truly no other place I'd like to raise my family.

Lived here for a year and would not recommend moving here. Very frustrating experience. Management…read moredoes not do their job correctly. Passes on their responsibility's to the tenets. Almost had my car towed once even with a parking permit. Main front gate has not worked during the entirety of my stay. Work orders did not get completed in a timely manner. Lived with a hole in my living room for 4 months because maintenance team is understaffed (see picture below) lastly we had many problems with mold on our walls, on our personal belongings that management did very little about essentially putting a bandage over the problem and would not let us leave the complex without breaching the lease contract even though it was a ongoing health issue.

Pavilion Apartment Homes by Prime Residential - Ant infestation

Pavilion Apartment Homes by Prime Residential

(82 reviews)

I had a maintenance emergency and the girls at the front desk were amazing! They were very helpful…read moreand efficient! Ken came and fixed my work order almost immediately! He did such a good job and he is always a pleasure and kind and very knowledgeable! Thank you so much for your hard work Ken and girls at the front desk. God bless you!

It truly sucks that this has to go legal…read more ANT INFESTATION. PICTURES AND VIDEOS ON MY TIK TOK TIK TOK- y0udontkn0wmeeeee I moved into these apartments on the last day of December 2023. By January 2024 (yes, the next few days) I was seeing ants. It started out as just an ant here or an ant there, but then it started to become multiple ants in multiple areas throughout the day. I informed the community in February about the ants, they said they have pest control every Wednesday (sounds like they have known pest problems) and scheduled pest control for Wednesday 2/14/24, pest control never showed up (they have already violated Washington states RCW 59.18.070 with taking more than 24 hours to respond). They apologized and had pest control come the next day 2/15/24. He left small beads of bait. Ants increased and I informed the office, they said pest control would come back 2/28/24. No one ever came. The ants got worse and worse and worse. With it being obvious that they were aware of the issue, I made sure to take plenty of photos and videos as in Washington state RCW 59.18.060 states that it is the landlords responsibility to control infestation of pest. Pavilion apartments failed to do so. On May 29th I sent another email explaining these laws and their failure on taking care of this issue. The same day management called me and said that pest control could stop by (it was a Wednesday). He came by and again left small drops of bait when he should have indeed sprayed the home. This did nothing. Of course, because the ants are everywhere in the apartments. They sent me an email and said pest control would come back on June 12th. June 12th came and went and no one ever showed up. Luckily for them, I work remotely on Wednesdays and was home on February 28th and June 12th when pest control was supposed to come and never showed up. How bad were the ants? When I would take an item out of the closet to wear, there would be a couple of ants on it. Couldn't use the shower/tub without washing the ants out first. Want to use your pantry? Nope! Because the ants will get to all of the food. What are those black things on the carpet? Oh! It's ants!! Gotta vacuum those up! Can't leave bread on the counter because by the morning, the bag has ants on it. I legally broke my lease on 6/27/2024 based on RCW 59.18.070, RCW 59.18.060, and RCW 59.18.090. The regional manager looked at a few of the photos and said that it's not an infestation, it's just pest....it's interesting that she feels she has the jurisdiction to decide what is an infestation and what's not. With that, they're attempting to charge me an early termination fee. So of course, here we are we legal issues arising. The regional managers mistake is not contacting me and asking for additional photos or videos. But it's okay. We will be in court over this matter and anyone reading this review can watch the video I posted on tik tok about this issue. Tik tok- y0udontkn0wmeeeee

Arcadia Townhomes - Open Concept Layouts

Arcadia Townhomes

(45 reviews)

Going into our second year living here it was been amazing with very few complaints. Most of which…read moreare out of control of property management. During Christmas someone came and destroyed our mail boxes so we had to go to the post office for a little while to receive the mail. Not a huge deal the post office is like a 5-8 min walk. Other people say there has been shootings and break-ins in the neighborhood but I've never heard it. We currently have a loud a** neighbor but he usually cools it down by 10PM. We are in a city so it should be expected there is some crime. I've never noticed any homeless people wandering the property or the trails nearby. Rent is considered "average" hear but I can say every penny is worth it. Maintenance is a little slow but they are short staffed and people are always putting in petty requests. I.e. light bulb changes. When there is an emergency they get it done I love living here and highly recommend it. Now that COVID times have ended the clubhouse is almost doing something!

I'm sad to write a poor review for customer service, but I just experienced it. With the heavy snow…read morethis week lots of trees have come down understanding so, but when I went to share that it was on my car this morning and fully blocking two spots I wanted to be sure they would get the tree taken care. I said nothing about my car. The front desk attendant was extremely rude. Blowing me off. And too top it off he expressed a don't give a shit attitude. I was just looking out for our neighbors and everyone's safety. So disappointing.

Cove Apartment Homes

Cove Apartment Homes

(25 reviews)

If you're looking for a place that's not very expensive this'll be a good option for you…read more I lived here a year and here's what I've found. Pros: Near the commons mall There's a trail behind it which is beautiful I must say. The property is maintained well throughout for the most part. Two pools (seasonal) Decent sized balcony Cons: Some of the neighbors are just ignorant and blast their music when pulling up. (Not for very long) still annoying. Bed bugs were a big issue that was never fixed even when asked. If you live by the lake their are ducks ... very loud ducks ... quacking at 5AM kind of ducks.... All in all the property is nice and rent was cheap the reasons I left were simple. 1. I had to contain the bed bugs myself with no help from office. 2. Before leaving they asked me to renew (which I was going to) but they wanted to raise my rent $200... I declined and they called me a week later and asked if I lowered the price would I stay. I declined again and they called again to lower the price more. I made them a lowball offer just to see if they were desperate ... they weren't lol. I currently live in a nice area in a bigger apartment for $100 more than I was paying there. Not a bad place but they could be better.

I have lived here going on 2 years now. I had to move quickly so just an fyi they have zero…read morestorage and no lighting so if you need to store things get a storage unit. my dishwasher has broke over 5 times and finally was replaced with another units one, that still doesn't work a the time. I call the office, many times or just walk down and seems they are rarely open, they say due to staff but I don't know the real reason. we pay a lot of money to move here and if you look around it's just trashy, mind you they do have yard people but they use their blowers to blow debris into our living/door areas. I we t to talk to them again about that but they were not open. I clean my area quite often from the stuff that they blow in. pool, this one really makes me upset. sat closed at 3, Sunday not open, this is when families are home! why do you do Maintence on Sundays, what about a random Thursday, and why the early closure saturdays? the man above me was moving out when I was moving In and he said it's been 2 years since the hot tub worked because they need a part, well now it's been 4, was told they got the part but broke again. we all pay for these immunity's we should be able to use them? the pool situation really bothers me. if you look around there's rotted wood everywhere. and I mean all over. I don't know how a complex can be seamed safe with rotten wood. my back porches pile was completely rotten and loose, they put a block of wood under it for a quick fix. the man above me will probably fall through. the big owner of all his complexes country wide needs to come pay a little visit to FW, the carports are disgusting full of moss, the rot, the outdated paint and the roofs. they have told me many times they are getting cleaned and I did see once one part getting done them that was it. the office looks so nice compared to where we live. I def wouldnt of renewed my lease but due to health issues I had to. also closing down the pool for the whole complex because of a I'me messy irresponsible people, I do understand they were upset but punish us all? you make millions off us so why not put a camera up so if something like this was to happen you could see who it was. just disappointed in how much we pay to live here and pool situation, how dirty it looks, hot tub issues. seems they really don't care.

Villa Capri - apartments - Updated October 2026

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