When I brought a puppy home from the RSPCA I took her to my local vet immediately. I needed to get…read moreher some injections, and while I was there I wanted to get some advice about training. I met with Dr Cusack. She gave me a good first impression- she started singing 'Sussudio'- the song my dog is named after. When I asked about tips on training, I was told that I should enrol Sussudio into puppy training school. Explaining that I had limited funds, and again asking for some home-grown advice, she simply continued on the line of "puppy school really is the best training a dog can get". I didn't realise that vets were salespeople. In later visits to the vet, I found Dr Cusack to be condescending toward pet owners. She's highly technical in her explanations, which yes, does make me think that she knows her stuff, but if she can't deliver her point in terms understandable to those without a veterinary degree, what's the use? There only so many times you want to ask "can you dumb it down a little?" Sure, I would entrust my animal into the care of West End Vet, I'm not at all saying there are issues with incompetence. Dr Cusack and her staff are excellent with animals. You might just find yourself thinking that they're not so good with their human companions.

I love Megan (the vet here) - she is intense and neurotic but she cares about your pet probably…read moremore than you do. She is exceptionally knowledgeable and effective at her job. She is also crazy cheap. The other review isn't wrong though, her human level interaction isn't super and she can definitely leave you feeling overwhelmed and confronted (or confused if you have no medical background). With all that said she is still the best vet ever and I will never leave her (even if she has made me cry). If you can deal with her intensity and how manic she is she is well well well worth it.

They sell dog beer at Ashgrove Pet Cafe. It's sitting on the front counter, looks like an elegant…read morebottle of human beer in design but has dogs on the label. (Sorry, it's non-alcoholic.) Then, behind the counter, there's a row of flea tablets lined up like cigarette packets. Glancing at the beer and tablet line-up, I felt like I was in the equivalent of a dream toy shop for dogs where they also sell beer and smokes. This large store sells an insane amount of toys for your pet. There's stuff for cats, birds, fish and other pets, but as I have a dog it was mostly dog-specific products I focused on. The dog selection seemed to take up a large proportion of the store, and there's even a dog (a surprisingly docile Chihuahua) that sleeps on the front counter. (He's six, called Louis, and likes pats but not being held.) Besides a huge selection of toys - so much you can't take it all in in one visit - there's other stuff to pimp out your pet, including a doggy clothing rack if your pet is that way inclined. The Pet Cafe also boasts a wide range of health foods for dogs, particularly those suffering from health issues (e.g. calcium deficiency, obesity - general medical issues that also seem common to humans). The store stocks both Science Diet and Advance food and health products. In terms of The Unhealthy, the front counter showcases an assortment of doggy cookies and chocolates (actually made of carob) that are home-made looking. They weren't as expensive as I thought they'd be, but I'd bought enough stuff here already. The counter staff were also incredibly friendly and chatty, which you'd gather from a business where there is a resident pet.

We dropped by yesterday as we have just adopted an older dog and we were after a few things to make…read morehim feel at home with us. The lovely team at Ashgrove Pet Cafe was very helpful. Katie in particular was just so kind and caring and full of great ways to help Snoopy settle in with us and gave us some samples of food to try him on as he's had been very fussy and nervous about eating. It's helped us a lot as buying a big bag of biscuits and him not eating any of them was a real worry. Look forward to coming back in a few weeks to show him off after we've washed him in his new shampoo and conditioner and we've figured out what he really does like to eat.

Not a great experiance, on return to pick up our 2 dogs we were told to wait outside, after 15 mins…read morethey brought out our dogs which were very excited, after getting them into the car we realised the dogs were filthy dirty and they stank of shit basically, we had to travel 7 hours with them like this, we also noticed both dogs have bloodshot eyes not sure what from, ears were also thick with dirt, we stopped in our trip to walk the dogs and give them a toilet break both dogs had runny stool, which they have never had before both had ill stomachs and farting for the full trip, also the dogs were very hard to control as they are only 8 months only they must have been left to run a muck in that place for the full 10 days, majority of discipline gone, only good thing to say is the staff were nice and the dogs were happy ,

Back today for our 5th or 6th visit with our little Pug (Bonnie). I don't have a problem with the…read moreKennels, prices are competitive, staff are caring, she comes home clean and unmarked. What more can you ask for.

I like going to Petbarn because we can bring our gorgeous misbehaved sausage dog with us. It means…read morehe can pick his toy and hopefully not mark his territory anywhere. Depending on what staff are on, means they may come up and give him a cuddle and a treat! Our dog is never friendly, but he seems to sense when he's getting a treat and is just gorgeous. So if Petbarn staff can make him friendly they must be pretty good. Prices are fine. Nothing great. But it means I can see the product instead of buy online. Easy parking too so you won't have to carry anything far.

Shocking to see that Petbarn all over the country support Krabooz for hermit crabs. The terraniums…read morethey sell are plastic, too small and are setting you up to kill your crabs. Very disappointing to be sold all the wrong stuff when you expect to go to the experts.I spent of $200 on everything and it was a total waste. Poor little hermit crabs were setup for their death. You just have to look into how to care for a hermit crab and then see how they are caring for their hermit crabs to see that Petbarn hasn't got a clue or that choose not to care about the hermit crabs so you will come back to buy more when your one dies.

Thank you for nothing. RSPCA wouldn't accept a stray cat with tick paralysis after saying they…read morewould pick him up from the vet clinic. Advising that if we should euthanise him ourselves rather then drive him to them. Poor care on their behalf.

I recently went here with a friend who's looking for a dog to adopt and was really impressed with…read morethe standard and organisation of this facility. All on the one block of land, there's the adoption centre and a big RSPCA pet store, where, if you adopt an animal, you can go straight away to stock up on things to care for your new pet. Upon walking into the adoption centre, staff are friendly and welcoming and eager to help if you have any questions about the process or need advice about what type of animal to adopt. All animals available for adoption are in the RSPCA database, so you can actually search online before going there. It's mostly dogs available for adoption here, but I saw some little guinea-pig hutches and a few cats too. The dogs are each kept in their own little room with a screen telling you their name, breed, age, with a little bit of information about their temperament and needs. Some of them have a half door open through which you can reach in and give them a cuddle. Adopting a dog from RSPCA will set you back around $300, but they come desexed and vaccinated, so it's pretty good value and you get to give a dog a new home.

They are a good pet store and they are very nice They seem…read moreto know exactly what they are doing Paperwork is kinda long but I'm not sure if that's for all animals They give you the information of the animal such as the vaccines they've been given I would DEFINITELY recommend

This one-stop pet shop's tagline is "we know pets like the back of our paw", which conjures images…read moreof half human-half animal hybrid store owners trading in supplies and stock of their animal brethren... Weird. In truth, what I think they're trying to convey is that they have a comprehensive range of pets, animal accessories and pet food as well as the know how to match. Having checked out their store and bought a couple of tetras as a gift for a friend's aquarium I'd have to agree. And before I go on to catalogue the impressive animal inventory on offer I'd like to point out that these guys do not support the ethically dubious practice of 'puppy farming' that some other bigger chains do, instead adopting out cats and dogs (not necessarily the cute juvenile ones) from animal welfare groups in an admirable not-for-profit venture. Kudos guys... OK, public service message aside these guys have: birds, fish, cute as a button baby turtles, lizards (blue-tongues, various 'dragons'), snakes and even pet insects. That's right, INSECTS ( I spotted some very interesting and well camouflaged leaf insects for sale)! Their range of healthy pet food has equal 'wow' factor. There are heaps organic meats and bones for your dog, even vegetarian equivalents of old favourite pet snacks like the vege pig's ear. If you're looking for a new animal friend, or a gift for your current one, you can't go wrong with Pets Unleashed.

Lots of dog toys, food and bedding. Can take dogs instore. A good place to visit…read more Staff are friendly.

This pet shop is an example of what I think other pet stores should strive to be like. They don't…read moresell puppies or kittens which I think is the most important way of judging a pet store because pet stores that sell puppies and kittens not only support puppy farms and dodgy breeders, but also encourage the impulse purchase of an animal that requires a great deal of commitment. The staff at Petbarn are knowledgeable and helpful, and are all animal lovers with lots of experience in pet care. The range of fish and aquarium products here is excellent and they have staff dedicated specifically to helping you establish and maintain your own aquarium. Another thing I like about Petbarn is that pets on leads are welcome, so if you need to get your dog a new collar for example, you can actually bring them in to see what fits (and you can count on them getting cuddles and treats from the staff as well!). Petbarn has a wide variety of pet products including foods, grooming products, accessories, toys, and treats. They also sell some medications such as worming and flea treatments. The staff here are happy to consult with you about whatever pet advice you need. Many times I've come into Petbarn to seek advice about my fish tank and have had a long, helpful conversation with a staff member and then gone home without needing to buy anything because the staff don't push you to buy things in return for their help. For this reason, whenever I need to buy anything for my dogs or aquarium, I head to Petbarn. They also have a customer loyalty card and lots of information about obedience, puppy pre-school, and other pet activities.

My dog is too busy keeping up with his napping schedule to tell me how his morning at Paddington…read morePups went, but as his dutiful owner and payer of all his bills, I suppose I can justify telling you how pleased I was with the result. Finding Paddington Pups was the result of a google search and a telephone call where a pleasant young man on the other end told me, "If you can bring him in this morning we can see him." I'd been searching for a new groomer for our pampered pooch after a less than desirable cut just before Winter. All I wanted this visit was a general tidy up, wash and dry (his visits to the salon sound all too much like mine!). Paddington Pups were able to see Dutch that day and it worked out cheaper than our usual salon. Cheaper doesn't always equal better but upon being reunited with my pup a few hours later it sure was in this case. The groomer had heard everything I said and trimmed his face without making him look like a dog without any facial hair. His feet were tidied and there was no great length taken off the rest of his coat. And while I'm yet to make use of it, they also have doggy-day care on site as well as a small range of pet food and toys.

My dog goes to day care here once a week and he absolutely LOVES it! He cannot get in the building…read morefast enough and is reluctant to leave at the end of the day. The staff are always really nice and they sell BARF (food) which is handy and it's cheaper here then the other two options I have near my home. Some people think it's strange that my dog goes to daycare but it's important for his socialisation being a young dog. Also when you buy bulk you get a discount which makes it more affordable.