Had the pleasure of working with Stephanie and Logan today. They were professional, respectful, and…read moreso kind. After a medical condition my dad needed transport from hospital to home. They checked the area, made sure they could bring him in safely without any obstructions. They made sure he was in his bed and comfortable. A health crisis is enough to deal with but when you experience such care and kindness it makes a difficult situation bearable. Stephanie and Logan, we are so grateful! Thank you! Premier Ambulance - Oxnard/Ventura area

Premier Ambulance engages in balance billing, an illegal practice in California under AB 716. This…read morepractice bills the customer for the amount over what they agreed with the insurance company. Premier has settled with the government for over 3 million dollars for this practice when billing government health care programs. Once notified of the error in the billing the company resends the bill with threats for collection agencies to assume the amount. This will take you a considerable effort to work out with them and your insurance company. A 10 minute ride will become a nightmare.

Wow one of the best medical transport company ever.The drivers were very respectful and kind,…read moredriving was good. They don't just dropped your patient off in front of the doctors office. if your patient is going VIA wheelchair, they stay close by or they will wait in the lobby. If the wait time is not too long I rate this transport company number 1. I highly recommend giving his company a try. Our drivers for today were Jesse and Hector.

Two stars is the most I can give! The rides are horrible ~…read morethey are bumpy **mainly** due to to the design of the vehicle and Poor Shock-absorbers! They are short giving expressed the bumping experience! I have gotten a **But** Sore from the bumps IT IS NO GOOD The windows are Dirty -Not well kept for the patient sitting in the back! The Total makes it a miserable Ride! MAKE THE APPROPRIATE CHANGES FOR THE PATIENT

I've been using Shuttle Med for a couple of years for a patient of mine. Very accommodating and the…read moredrivers are always professional and punctual.

For this review, fortunately I was not one that had a family member with this jerk off driver from…read moreshuttlemed. It is unfortunate, however, that anyone's family member had to be transported by this moron. While I was driving northbound on Harbor Boulevard at Union in Fullerton, traffic was merging into one lane. This douche bag comes speeding up from the right and tries to cram his van with less than 2 feet between the vehicle in front of me and the front end of my car. Traffic was only moving at about 10 to 15 mph but instead of relinquishing, he continued to force his van into my lane and at one point got within a couple of inches of the side of my vehicle. In order to avoid being hit, I had to move my vehicle more towards the center of the roadway because this idiot was not giving up. Finally, when traffic stopped and there was no place for him to go he had to continue further up the right lane and ended up forcing his vehicle in front of some other poor person because he needed to get over. I immediately found the number to shuttlemed and called them to let them know about this driver's road demeanor. While I was waiting to speak to someone he ultimately pulled into an office location at 1400 North Harbor Blvd. while I was on phone I managed to snap a couple of shots of the driver, his van, his license plate, and his vehicle ID number. He got out of his van and I told him that I thought he drove like crap and that I was getting one of his supervisors on the phone. You can see in the photo that I added that he was all thumbs up about it and couldn't care less. It was at this point I was completely shocked. He opened up the rear van doors and I could see that inside he was transporting someone in a wheelchair!!! It was at about this time the supervisor finally got on the phone and I explained the situation to him. He seemed as though he cared, however, he did seem a bit nonchalant about the whole event. He assured me that they would be looking into this incident and would be speaking with the driver about it. At the end of that call I did not get a good feeling that anything would happen. Prior to writing my review I read the other review left by someone else where it discussed the driver running a red light. It's apparent that shuttlemed is only interested in taking someone's money and trying to get someone from point A to point B whether it's safely or not. Unfortunately, on Yelp you have to click at least one star. If it was at all possible this company would get a -100 star review from me. IF YOU VALUE THE LIFE OF YOUR LOVED ONES YOU WILL NOT LET shuttlemed TRANSPORT THEM ANYWHERE!!!

10/10 service. Super speedy service, they had my issue resolved in under an hour in the middle of…read moreSunday night. Definitely recommend! Value is the best I don't have to worry about anything for the next 10 years since they did such an amazing job. There was a big jacked fella that was very communicative about the job and fully transparent of how it's going to work out and all of that under an hour. "WOW" no other words. Call them and enjoy the service like I did myself the most amazing service in the area and all of LA County

I was walking out the Westfield Mall in Culver City when I saw two employees of rescue one…read moreambulance park their ambulance in the handicapped space and make the way up to the food court. Shame on them for doing this and not caring for the people who actually need to use these Spaces. They were not on a service call whatsoever and there was plenty of empty spaces. This happened on April 6 at around 2 PM. Today 06/09/16. I received a message from Drew the President and CEO of the Company, in which he said he would address the issue with his employees.

My brother was serviced by Rescue One Ambulance in such a superior way…read more He's very eccentric and has a lot of unique requests such as having a female attendant where other ambulance companies would not accommodate. Rescue One Ambulance went out of their way to accommodate him. They have an excellent on time caring staff.

The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

horrible car service! they had no consideration for my disabled son, and was extremely rude and…read moredisrespectful! will be filing complaint with mas!

They were okay for a couple trips. Then didn't show up for an arranged pickup. Apologized and said…read morethey would discount for the inconvenience on the next transport. Scheduled them again and they flaked out again. It a hit and miss business that isn't reliable.