Jake was sent out to review my broken spring and he was very knowledgeable, nice and got the job done pretty fast. I would definitely recommend them to others that need garage door repairs. I also shopped several different company and they gave me the best price too. read more

Great help and quick response. I messaged them and they were here and fixed my garage within 2 hours.

Who says a garage doors has have drab color and be made out of aluminum or other flimsy materials? Vidor, on the other hand, brings forth options that, in look and in quality, put most people's garage doors (including my own) to shame. I mean, the wood options are so cool. I am personally drawn to the Steel Carriage House door designs, made of a composite material, with several different design and placement options available. Vidor has an "Authentic Wood Collection" that is made to a customer's specifications and wood type. The reason Vidor is comfortable with different woods is they have their own finishes that are made to stand the wear-and-tear a garage door will experience. If you don't want have a wood preference, Vidor has some cool designs and synthetic blend options. They also bring a great selection of "designer steel" doors. They have 8 different patterns. You can choose almost any color you want, give it that wood look with a stain finish, and have a cool metallic finish (Metallic Steel, Copper Patina, Aged Copper, or Metallic Steel. I got great service from them as well. If I get a new door with them, I'll feel comfortable that Vidor will be there every step of the way. While EXPENSIVE, I love their doors ... and the variety available. Open sesame! read more

Vidor Garage Door - Garage Door Services Near Me - Orem, Utah

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This company is amazing. On Sunday (the day before MLK) my garage door completely came off of its track and would not close nor open. I had to call A+ garage services because they were one of the few that was open 24 hrs. After the rep from A+ repaired he played a huge scare tactic on me and said I needed to replace the entire thing: the motor and the garage door and quoted me a $2,300 price. He said it was one of their cheaper prices. Fortunately, I shopped around and came across Overhead Door. Their service reps came down and said, that this could easily be repaired and advised 100% against getting a new door and a new motor. They told me my door was slightly dinged up but that was the worst of it. All-in-all, it cost me $90.00 to fix everything...NOT $2300! They fixed it, provided awesome service and most importantly they took a consultative approach rather than a cheap scare tactic. The rep I worked with was Steve Nibler. He's rad! THANKS A TON OVERHEAD DOOR!! read more

My experience with this company has been nothing short of a nightmare. I started down this path in June and it finally completed in October. This has been filled with no communication, missed deadlines, wrong garage doors, repair work, lied about showing up to my house to repair. I will outline the fun this has been. June 24th - Contacted Chad at OD of Utah ValleyJune 25th - Signed the contract and paid my 50% deposit. Was told the timeline would be 3-4 weeks from then. July 6th - Emailed Chad asking if everything was still on track. Received a response back that it will be 2 weeks before he sees them. (He didn't even check, just wrote me that to end the convo). July 27th - Emailed again - 2.5 weeks passed my last email. He responded by saying there was a backorder on my door. I would have never known about this if I did not reach out. This makes me believe that he never checked when he said two weeks and he wasn't planning on telling me there was a delay. He said he would check with the factory and get back to me. July 28th - Emailed Chad, No Response. I then got a response saying that a tech will be out there on August 7th. Aug 7th - They installed the doors but they are the WRONG DOORS and look absolutely silly. I had people comment on them and the installer told me "This happens way too often" and apologized and left. I text the sales rep, Chad, and instead of an apology just said "send pic". Then texted the owner and he blamed covid. I texted a few times back and forth and we decided to wait till Monday and see the fix. August 10th - Was told by the installer he was going to swing by and fix it. He then texts me later in the day that he wasn't feeling well and someone will come out tomorrow. August 11th - I called the office - They did not have me on the schedule and promised me that they would take care of me tomorrow. At this point, the sales rep is now ignoring my calls and text messages. August 12th - Called the office several times in the morning. I was NOT on the schedule. Finally got a call from the service manager and he was very nice. But he was not even aware of my issues. He wanted to see if I could wait another day but I did not trust the company. So they made it happen on the 12th. A short while after the fix. There were some issues with the door. I let the office know and someone would get back to me. September 16th - Their accounting team emails and asks for payment. I told them I will pay the balance when my door is fixed. I got a call shortly after and said I will get a call back to schedule my warranty repair work. No one called. October 9th - Their accounting emails me and asks for payment.(She is really nice). I let them know that no one showed up. She then told me that a tech signed a warranty work order for my place. I have a dozen cameras around my house and I was not even home. No one showed up. October 12th - Techs showed up and fixed the door. One door was out of balance and the other door was not set in right and had a wheel not even on the track. I then paid 2 days later since it was finally fixed. 109 days later... TL: DR - This whole process was a joke, no one took responsibility. So much of this could have been fixed with better accountability and communication. read more

Vidor Garage Door - Garage Door Services Near Me - Orem, Utah

We were told there wouldn't be a charge to reset our garage keypad. The individual who helped us was great! Our garage keypad was was supposed to be under warranty with our builder. However, then a lady from the office called us a few days later and charged us $85 to have the keypad reset, which took about two minutes. I even explained this to her and she didn't waive the fee. Bummer and put a very poor taste in our mouth. Won't use them again because of it! read more

I had a terrible ordeal with ordering a standard garage door through Home Depot. Overhead Doors of Utah Valley saved me! They built me a custom, beautiful faux garage door. It has been 18 months since they installed it and EVERY single time I drive up to my garage I think I am SO glad I spent that money on my custom door-it is GORGEOUS! The service was good, installation great and overall a great experience. Very grateful for their beautiful work that I would take the time to write this review a year and a half later! read more

Our garage door wouldn't open in the midst of the winter and my roommates and I weren't happy about it since we have 4 cars and need all the parking we can get! Once the people we rent from got in touch with Overhead Door of Utah Valley, they called me quickly, set up an appointment to come see our door within 2 days and fixed it that day! Thank you so much for being so quick and efficient to help us out! You guys are the best! read more

Excellent service. Loved that they kept me updated on when they would arrive. Nothing is worse than waiting for a repair but they actually came early and called to make sure that was OK. They were also good about teaching me maintenance and gave honest advice and pricing. Thanks! read more

Everything was great from ordering to delivery. The recent wind storm pushed our garbage can into our garage and ruined 4 out of the 5 panels. I called and ordered new panels and had them delivered. I installed the panels myself and everything went very well. I would recommend Overhead Door or Utah Valley. They were very professional from start to finish. read more