Today I went into the store because they had a specific item that I wanted. A gentleman over the…read morephone was nice, answered any questions I had and held my item. When I arrived I told the woman named London (738458) that I had 5 trade-in's as the gentleman said it was ok to do. Almost immediately she starts raising her voice and saying that I can't stack. I told her that I was aware and was going to make 5 separate transactions. I brought my boyfriend and 3 children. With the same tone she continued to talk down to me and says that she doesn't take toys but the posters were ok. Again she proceeds to tell me that I can't stack and that it's 18 and over only that can trade, no children. The gentleman that I spoke to earlier apologizes to me for his mistake and I understood. As I continued to ask her questions to make sure I understood how trade ins work she continued to raise her voice, almost yelling. My anxiety started kicking in and asked her to stop talking to me in that manner, I was simply asking questions to better understand. I requested the gentleman to help me and she said, "no, I'm the manager and he's in training!" I had to ask her a total of two times to stop raising her voice at me for her to stop. On the inside I was on the verge of wanting to cry. I pretended like what she did didn't bother me just so I can get items as they were gifts. I was embarrassed with the treatment, especially in front of my family. My two boys only aged 9 and 11. Please change this behavior of hers. Negative attitude like that will be the downfall of the rest of the GameStop stores. I recently renewed my membership and would hate for that to happen. I will now be avoiding this store at all costs. Store address: 2200 Harbor BLVD Costa Mesa, CA 92627 Date and time of incident; 12/6/2025 Transaction: 1:29pm

Just went into this GameStop to get my pokemon cards graded for the first time and had a great…read moreexperience. We were helped by Leia, who was very knowledgeable about grading cards and was kind enough to teach us the process. Although it does cost a little bit to grade cards, the overall process was pretty quick and easy. The store itself was super clean, all the staff were very kind, and the selection was good. All in all, this is a really good GameStop store with great staff.

Had the best memories there but times have change blessed to have lived it never had a chance to go…read morein the nasty videos with the curtain beads

My rental spot since the eighties since they used to be on 17th and Broadway the new owner is cool…read morejust like the previous owner his brother that's why they are such a success they know how to treat their customers even though with social media it's easier to watch movies sometimes I gotta keep it old school! Videosky!

Response fast and clear. Easy conmunication! The price is…read moreresonable and game truck fits all requirement.

They were very good at keeping the young teens engaged and having fun. Game truck chaperones your…read morekids, which allows the parents to relax, have drinks, and mingle. I would definitely recommend GameTruck.

Wow it's amazing that they do LYCA SIM ACTIVATIONS! 60 GBs of hotspot too you really can't beat…read morethat.

We stop by to get a latest TNPBN 103, but this DVD did not release yet. So we pickup some thing…read moreelse this store have.

This is a Mexican owned store that rents out new released movies, sells candy, and even jewelry…read more Lol No I didn't give this store four stars for that, but I do commend them for their convenient bill-paying service! I like to come here to help pay all of my mom's house and business bills. (Sure, I can set up those automatic payments online, but setting them up can be quite a hassle...PLUS, when I'm away, my mom who is computer illiterate can just come here) Come with any of your bills (gas, utility, cellphone, credit card, hospital, internet bills) and they can pay it for you in seconds. They'll give you proper receipts for peace of mind. I had gone here for about a year to utilize this service. --- Verdict: Thumbs up! Extra Notes: -They take cash, check, and money order -$1.50 fee for paying cellphone/internet...but everything else is free of charge -Inside Ranchito Market plaza -Very nice customer service

I was told to come here from a so cal gas representative to pay my bill when I was having troubles…read morewith my online payments. When I got there I was thrown off by the store displays but the girl behind the counter was very helpful and I was out of there in less than 5 minutes!

I asked Marc to transfer DVR content to DVDs on two separate occasions. Each time, he delivered…read moreexcellent products, on time and at a reasonable price. I also relied on his professional and artistic judgment, which was a good decision on my part. Additionally, his personable, responsible and courteous personality makes him a fellow with whom anyone would want to have a beer. I heartedly recommend Marc and his services to anyone who wants to have a great multimedia experience. -mc

Maybe it's the proximity of this particular location to Japanese businesses or perhaps there's just…read moresomething about this part of OC, but I found this Bookoff to be a delight. Sure, the parking can be hectic sometimes. After all, there is a Tokyo Central right next to it, but that's what makes this location so good. You can spend hours perusing the aisles for some good finds but can take a break and get some Pocky or a bento or a Fanta nearby without ever breaking theme. What's even better is it feels like the employees enjoy working here. They greet you warmly when you walk in and that hospitality Japan is known for is reflected in this staff, even if they aren't Japanese and this isn't Japan; the spirit still carries. So does the nostalgia walking through the aisles. If you played video games throughout the 90s to now you'll see pieces of your childhood everywhere you look: a Super Famicom with Chrono Trigger for sale or a Vegeta action figure going Super Saiyan or the many mangas of Rumiko Takahashi such as Ranma 1/2 or Inuyasha. In encapsulates otaku culture through the ages well. Even looking for books of different genres and authors can be found, some new but most used. It doesn't mean they aren't good. It just means they're pre-loved. This means you can get a bargain for some books you might have been meaning to check out for a great price. They also have book sales all the time. If you feel a need to lighten your collection at home, whether it be action figure or games you no longer play, Bookoff buys them from you. It means your cash could go even further if you have things to sell. Though the size of Bookoffs in America does have me wishing they were larger like their Japanese counterparts they do pack quite a lot for the space they occupy. You can spend 15 minutes to multiple hours here, depending on what you're looking for. I say that means it's worth checking out. After all, the worst that can happen is if you don't find anything to tickle your fancy you can always go to Tokyo Central or IKEA right after.

I love this spot. It's one of the OGs, and I've been coming here for a long time. There are some…read moregenuinely great finds--plenty of $1 items, solid deals on DVDs, and every once in a while something really special slips through the cracks. That said, the pricing is all over the place. It's obvious they rely heavily on some kind of algorithm to assign value, and when it works in your favor, it really works. I've picked up items worth hundreds of dollars for a few bucks. But the flip side is rough--things priced at $100 that you could easily find for $10-15 elsewhere. That inconsistency is both the magic and the frustration. Selling to them is another story. They'll give you next to nothing unless it's something truly high-end, and even then, you're usually better off selling elsewhere. The margins are so far off at times that it really makes you wonder who's willing to take those deals. They do require ID and seem to follow the rules, but the reality is this kind of setup attracts people who either don't know what they have, don't care, are impatient, or are desperate. And yes, it also likely attracts people unloading stolen goods because they know the items are valuable, even if the payout is low. The store itself is very DIY. Nothing is cataloged, staff can't really help you with inventory, and what you see is what's available. Customer service is minimal--they're mostly focused on sorting and loss prevention. There's also an awkward dynamic between management and floor staff that you can feel when you're in there. At the end of the day, this place is a gamble. Sometimes you walk out feeling like you scored big. Other times you find something rare and exciting that's priced so high it might as well be untouchable. It almost screams desperation and lack of knowledge on the selling side--but ironically, that's exactly what brings in so much good stuff. If you know what you're doing and have patience, this place can be incredible. If not, it'll just feel chaotic.