1. Vidal's Upholstery

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Phoenix, AZ

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Vidal's Upholstery

5.0 (3 reviews)
Closed • 7:00 am - 7:00 pm

Vidal's Upholstery Photos

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5 years ago

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Top Shop - Beautiful new convertible top.

Top Shop

(33 reviews)

What a gem of a shop!…read more The Top Shop really harkens back to the days of excellent customer service, honesty, and craftsmanship. I brought in my Cayman, as the door panel had a bit of a 'wow' in it where the panel meets the window. (Apparently not an uncommon thing in the desert heat.) Terry said he thought he could fix it, and to leave it with him for the afternoon. (I was blown away by the shop, by the way. It exudes that old fashioned passion and pride of craftsmanship. It made me want to hand out and learn and play in all the fabrics and materials!) But the main point of my post is to say how impressed I was with Terry and James. Later that afternoon, Terry called to let me know that he actually couldn't totally fix the issue (there was a hidden problem that was only seen once he looked inside the panel.) But he did sort of band-aid it, which visually left it much better than before. Might not last, but he did the absolute best he could. And said he would not charge me. What? But he spent time on it! I offered to pay him SOMETHING? ANYTHING? Please, he spent some time on it and I wanted to honor his time. But he refused and said that he wasn't able to fix it to his satisfaction, so he would not feel right charging me. Wow, we just don't see this level of customer service these days. I salute Terry and James for what they are doing at The Top Shop. Not that I want to have any issues with this or any future car, but if I do, I know where I will go!! Thanks, Terry and James!! Keep it up. Love Lori

I asked my mechanic for a recommendation to get the convertible top repaired on my 2007 Ford…read moreMustang. He told me to go to The Top Shop in Phoenix. Went to them and was told the top needed to be replaced. They quoted me the price and I agreed and made the appointment. On my appointment day they took the car in right away and began the process. The car was done the next morning. Great service, great price. We are very happy with the work. I highly recommend this business to anyone needing a top replaced or upholstery work done n

Vidal's Upholstery - autoupholstery - Updated October 2026

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