Deceptive pricing, I was quoted 575.00 for the work. When…read morethey arrived at my home. They stated the worst case scenario was $1,500

Fast work, but zero professionalism and a refusal to communicate…read more I hired C. Carlin to clear a kitchen clog. While the drain was snaked, the overall experience was a failure in customer service, safety protocol, and basic accountability. The Issues: Safety & Scheduling: I scheduled a 3:00 PM appointment and adjusted my entire workday to ensure I was home. I arrived at 2:55 PM, only to find the crew had already finished and left. They arrived early and entered my home while only my underage son was present. No courtesy call was made to indicate they were ahead of schedule, let alone to ask if it was okay to enter the home without an adult present. When I raised this concern, the office manager told me I should "take responsibility" for my son not announcing he was a minor. It is standard professional practice NOT to enter a home without an adult present. Preventative Care Denied: Because they finished and left before the scheduled time, I missed the opportunity to discuss my concerns regarding my main house trap. Given past basement flooding, I wanted to ensure kitchen debris didn't cause a secondary blockage. I would have gladly paid for an extra 10 minutes of work, but they were gone. My later request for them to return and "finish the job" with a proper consultation was denied. Hostile Customer Service: Every phone interaction was aggressive. The office manager used "being extremely busy" as an excuse for their lack of communication, yet they were flexible scheduling my appointment time when taking my $175. She was more interested in pushing an upsell for a $10/month subscription maintenance program than addressing the fact that her crew left a mess of water and debris on my floor (no shoe covers used). Lack of Leadership/Access: When I requested to speak with the owner to discuss these lapses, I was told quite abruptly, "Well, that's never gonna happen! We don't do that here!" This interaction made it clear that despite the family name, the business is no longer operated with a "family-owned" level of accountability. Customers are shielded from leadership, and valid concerns are met with denial rather than solutions. The Bottom Line: They are efficient at a 10-minute "quick fix," but they charge premium prices ($175) for the bare minimum. If you want a company that respects your schedule, your home, and basic safety boundaries, look elsewhere.

Absolutely fantastic job Everything was installed perfectly and the quality of the work was…read moreexcellent. I would not hesitate to recommend this company to anyone. The price was very fair as well.

I had Pipeworks come out and look at a leak on my inside water service line . It took them…read more Almost 2 weeks to let my insurance company know that they weren't able to fix the leak . Really???

I needed my hot water tank replaced ASAP. I called and had same day service, which I was thrilled…read morewith. George and Hunter were knowledgeable, through and efficient. I am very happy with the service that I received. I plan to use them in the near future for other household issues that need taken care off.

Fast response, friendly, knowledgeable technician. Great experience!!! Arrived and got right to…read morework, listened to what I heard happening and knew right away what he was dealing with.

A&B Heating installed a two-zone Mitsubishi split-pack heat pump system at our Warren, PA cabin…read more After a couple communication challenges, they installed and commissioned the system. Very nice people, good workmanship, quality system that has been keeping the cabin warm even at -8F this morning.

Took them 2 years/3 visits to remove the knob and tube wiring. Electric still shorted out 3 floor…read morefans. Aside from that, Do not rent from Simonian Rentals if you are an Assault Survivor. The female office manager is of the belief they are "whiners, good at getting people to do stuff." They take it personally when a renter wants to move. She is creepy, off-putting, and lies under oath to get HER way. Diane Morschhauser-Simonian is the victim hating the victim. Their rental maintenance people are sub-standard as well.

My mistake was not getting a contract or estimate prior to hiring this company. AND THEY GOUGED…read moreME. I paid $1154 for 2 electricians to take 5 hours to install a single 240 watt outlet for a new electric stove. The house electrical box was new w/ plenty of space for the new electric stove, the line path to the kitchen wall in the basement was clear and this dynamic duo only had to drill up 1 floor to install the 240 watt outlet. 5 hours. AND the ironic part, even after the lead electrician asked me what type of stove was to be installed so he could put in the correct outlet, he did zero research and installed the wrong outlet. The company had to come back and install the correct outlet. I paid for incompetence and greed. I have to give 1 review star b/c there is not an option for a 5 star BAD review.

Was a no show. After calling and discussing the required work I was given the impression that…read moreJageman was going to do the work. After waiting a week with no return communication I reconnected with them to confirm his acceptance. He confirmed explaining he was very busy and would come out the following Tuesday to inspect the job. The job required coordination with the utility company but after missing his Tuesday appointment I spent another week trying to get in touch with Jageman. Two days later the electric company called saying that Jageman had not returned their calls and that the work had to be done immediately because their was a safety issue involved. Hired an electrician locally that showed up the next day completed the Wii work for $450. less that Jageman's quote. Do your due diligence.

I called to have them give an estimate on adding electrical lines in my garage. the owner came to…read moremy house, as agreed upon, surveyed the job, and said he'd get back to me on an estimate. I waited a couple of days, then sent him a text message, asking about the job and the estimate...still nothing. He was a nice enough guy, but this totally ruins my confidence in ever doing business with the company. I would have been more than fine, had he just answered my text OR provided me with the estimate he said he would. Not sure what I could have done differently. Very disappointing, considering we live less than 1/2 mile from one another.

I've hired these guys five times total. Once in 2017 and four times this year for three different…read morerental properties. They show up fast and unclog drains for a set price (I think they're up to $129 - they were $99 back in 2017 if I'm not mistaken). They have the heavy equipment (the cable machine) my plumber doesn't have and so when there's a clog I call these guys as they get the job done and it's cheaper than hiring my plumber to go at it with a basic augur snake.

They never used their underground camera technology as advertised on card. Said I might have…read morecollapsed pipes . So it cost me $130 to get a might be, and the water was still in my basement but drains on its own after a couple of days . ‍

Called to set up a garbage disposal and sink hook up after my new countertop went in. They did a…read moregreat job hooking everything up and cleaned up afterwards! Cost was very reasonable.

Scheduled time on Yelp. Called and left voicemail mail to confirm. No one called No one showed.read more