My daughter was in need of a massage and I recommended she go to Kneadz Work. I had read reviews…read moreand asked her to make the appointment. She went last night and had her first appointment with Jeremiah. She has chronic pain due to depression, anxiety, and a variety of other health concerns. Jeremiah set the tone by asking what her goals were for her massage, and allowing her to completely feel whatever she needed to feel while he worked on her pain through out her body. She spoke highly of the facility, the staff, and the care that was taken on her visit. I want to thank the staff and Jeremiah for having my daughter in such good hands and care. The trust this establishment cultivated with her was enough for me to know they care. Truly care. I'll be making an appointment for myself in the near future as I myself have fibromyalgia and deal with a great deal of pain myself.

Hi, Mr. Larry. Since this interaction with you, the business owner, is by extension an experience…read moreI'm having with Kneads Work, I believe it's appropriate to add this updated review: Mr. Larry, I'm going to respond directly to several points because your reply contains contradictions and mischaracterizes what I actually wrote. First, your comment implying that because I fell asleep my recollection is somehow unreliable is both dismissive and contradictory. You state my falling asleep makes it "difficult to determine how much you actually remember," then say you "won't argue that point" after doing just that. It was a nap, Sir, not a coma. Falling asleep during portions of a two-hour massage does not somehow prevent me from accurately assessing the overall pressure, how little time was spent on the areas I specifically requested, or how my body felt when I left. Those are the central issues I raised. Second, you acknowledged that Chris "had been struggling" with pressure calibration during training. That directly validates the primary criticism in my review rather than undermines it. Third, your repeated emphasis that I answered "yes" when asked if things were okay ignores the context I already explained. Yes, I acknowledged I could have been more explicit when Chris asked whether things felt "ok." I took accountability for that. But "ok" is an inherently vague check-in. So given how vaguely that was phrased, I interpreted it as a comfort check, not a technical question about treatment depth. A therapist working with someone who explicitly disclosed thoracic outlet issues should communicate with much greater specificity if pressure depth is being calibrated. You and your past therapists were quite capable of understanding this, Sir. Fourth, I did not indict your entire business. I explicitly referenced positive past experiences and explained that those experiences are exactly why this visit was disappointing. That's honest context, not an attack. Fifth, my pricing criticism was never about transparency. I knew the listed cost. My point was that the service delivered did not justify that cost based on what was requested and what was actually provided. Posted pricing does not exempt a business from value-based criticism. Yes, including how your prices haven't changed for some time, Sir. Asking why I tipped is also not the strong point you seem to think it is. Many people tip out of courtesy, awkwardness, or because disappointment is processed more clearly after leaving. A tip is not automatic evidence of satisfaction. Not sure how questioning me doing a nice thing was worth you pointing it out. Perhaps you can explain the logic behind this. Your suggestion that I should have complained privately instead of posting a public review misunderstands the purpose of public reviews. They exist for clients to honestly document their experiences, positive or negative. Since I'm a paying customer, not your employee, going to yelp to share my experience shouldn't be frowned upon by you. For added context to what I told Chris, when he asked me "how I felt," I specifically said without any abrasive or rude tone, "I don't think you're a bad person at all, I just didn't get the massage I asked for, so I intend to leave a review." As advice, it's actually you that could've reached out (you have my entire contact information) or left a message saying you'd like to rectify this matter and get better understanding of the experience after my review. I never cared for a free massage. Instead, I was more than willing to change my review after you demonstrated any good faith attempt in rectifying this matter. I assumed a business owner as successful as yourself understood how to navigate this sort of issue. Which leads me to my next point. Most concerning was your decision to publicly mention staffing consequences involving Chris. Whether that was meant as explanation or implication, internal personnel decisions are yours alone and should not be framed in a way that attempts to place that burden on a client for leaving honest feedback. Hope you absorb that advice. My original review was detailed, measured, and even acknowledged where I could have communicated more clearly during the session, while expressly avoiding personal attacks. That is accountability on my part. Thank you for illuminating me to the thought process you harbor when confronting unfavorable reviews like mine. It might've been to much to expect a simple acknowledgment that the session missed the mark and that communication broke down on both sides. Instead, much of your response focused on deflecting responsibility, questioning my credibility, and reframing legitimate criticism as "destructive." I stand by my review because it accurately reflects the experience. Hope this removes some of the things that were "difficult to determine." You have my contact if you care to continue this, Sir. Either way, thank you.

I needed a last minute massage because my whole body was hurting after working several consecutive…read moredays. I wanted to try Thai massage but was very hesitant to do a full hour, so I decided to do Thai and Swedish combo for 1 hour. Best massage ever! Rose was very thorough and considerate! My whole body was literally cracking and popping from head to toe. This is honestly the best massage I ever had. Thank you rose for making my first experience amazing...I will definitely be back soon!

A truly authentic Thai massage experience. The massage was firm and included real Thai techniques…read morerather than a light or generic treatment. I left feeling relaxed, refreshed, and well taken care of. I would definitely go again and recommend this place if you're looking for a proper Thai massage with strong, effective pressure. Office staff was very kind and respectful.

Consistent experience Good value for money…read moreAlways seem to have time during the day for appointments

I have been here several times. It's a very clean, quiet and organized massage place…read more I like the receptionist being so cordial in assisting you . They offered so many types of massage and prices by the mins you choose. Care of quality excellent .

We've been using Tropical Touchez for over a year. I came to get after a back injury. She's kept me…read morewalking straight and pain free. No meds for me.

Spoke with Kristena in getting service. Very professional, looking forward to the appointment.read more

The best massage of my life--very professional! Ask for Sunny. I couldn't believe how small she was…read moreand how strong at the same time. From now on, I won't go to any other masseuse but her. 10 out of 10 for me!

I booked a 90-minute deep tissue massage at Miss U Spa and had a great experience. The massage…read moretherapist was very skilled, professional, and really knew how to target my sore muscles. I left feeling relaxed and refreshed. Highly recommend this place if you're looking for a quality massage experience!

Almost dont want to write this review so i can gatekeep this place! But this place is too good to…read morenot write one. I'm an explorer and i tried many massage places in the inland empire. From some near rancho cucamonga to west covina/pomona and ontario, but this one remains one of the best one and it happens to be closest to home. The masseuses are mostly female from what I've seen and they speak Chinese and english! They let you choose what pressure you want from light, medium, and hard. Of course you can ask for more or less strength during the massage and they encourage it! They checked in on me during the massage to see if I was okay with the pressure and despite it being abit too hard i loved it because i wanted to become a flexible noodle afterwards so i asked them to carry on and they did. My bf got medium and thought it was the perfect amount of pressure BUT he wished they focused on his legs more than his back. So after the AMAZING session we asked if it's possible next time to request to focus on one part more than the other and they said YES OFC! Enthusiastically. We gave a decent tip and became loyal customers of this place. No need to search further yay!

I used to like coming here - the massages were great and the masseuses were generally friendly…read more But for the past year, there's been a marked change in massage quality, customer service and management practices. The staff is rude, rush through the massages with minimal effort but are anxious to get a tip and move on to the next customer. Not cool. Have not been happy with the service and the treatment. It's not worth coming here anymore from where I live in South Corona. Will be looking for other massage options.

I just had the most relaxing reset at Salt Oasis and I'm honestly still glowing…read more From the moment I walked in, the whole space felt so calming and cozy--like an instant escape from the chaos of everyday life The salt cave was my favorite part it literally felt like a warm hug. The atmosphere is so peaceful, and you can actually feel your body slow down and relax I also tried the breathing chair and I'm OBSESSED it helped me slow my breathing down and I walked out feeling calmer, clearer, and more energized all at once I ended my visit with a sound bath which was the perfect way to fully reset my mind, body, and soul If you've been feeling stressed, anxious, or just need a moment for yourself... I can't recommend this enough ‍ 10/10 experience--this is your sign to romanticize your wellness era

Customer service. We came in early for our appointment as a couple. We were scheduled for the…read moreoxygen chairs and then the salt cave. Everything was fine until the salt cave. They weren't prepared for the amount of people scheduled to be in the room. They were short one chair for my husband. My hubby and I waited patiently outside the room for them to bring him a chair while everyone else went in. By the time they set up his chair, everyone was already lying down in their chairs with their blankets and eyes closed. My husband's chair was placed in the back of the room right under the fountain light. Before I had a chance to say something, they announced, we will be closing the door and shutting off the lights. Therefore, I didn't say anything, assuming this would include the fountain light my hubby was under. It wasn't. His light remained on. He tried his best to use the blanket he grabbed to cover his eyes from the brightness. I couldn't enjoy my own experience knowing he was placed in such an awkward position in the room. Once the session was over, I kindly asked the staff member to stay back so I can show her that his chair was placed right under the light in an awkward corner of the room. She immediately said, well you could have moved the chair around. We actually couldn't have based on the size of the room and them bringing us in at a later time, when everyone was already laying down in their chairs with their blankets. Overall, I tried to voice our disappointment with the experience in a respectful and discreet way. The employee became defensive instead of listening to our concerns. She chose to argue back. The employee finally said sorry once we were at the check out counter in-front of everyone, making it more awkward for me & my husband. We paid everything in advance, and when we were trying to leave, she stopped us and said she needed to check we were good to go. Making us stay there longer, just waiting. We don't recommend this place due to the customer service. They only offered a 50 discount for a future experience with an expiration date. We don't plan to come back.

I love this place. We play 60$ for a 60 minute massage. I wish I knew the ladies name that does my…read morefull body massage. But she really gets in there. They do speak very little English but that does not seem to be a problem. You can book an appointment or do a walk in and I have never had any issues with waiting. At any given time I've seen 3 employees. This place is very quick and clean. The hot stones are my favorite. I come out of there refreshed and ready to conquer the day.

I was in need of a massage and I remembered this place but didn't know anyone who has been here. I…read morecalled and asked if there were opening and the lady said yes. I didn't have any cash so I asked if they took applepay and they sure did so this was a huge plus for me! Upon arrival the prices were clearly written in marker but clear no doubt for the services. After reading the reviews here I pointed to the service I wanted to ensure what I was going to get. The room was private, I had a woman she was friendly and professional. I told her my main concerns and she was amazing! I received a full body massage complete with hot stone therapy, facial massage and quick scalp massage. Next time I think I will add the foot massage. I was extremely happy with the service I received and will return with my husband as a Father's Day gift for the price. I was even able to leave a tip with my fee which I was ok with given my cash situation.

Love this place, Dr Gina is a miracle worker. Kind and honest! I've been consistently going to her…read morefor a year for my back pain and now for massages. Highly recommend

I have been struggling with inflammation and pain and ever since coming here for a few months I can…read morefeel reduction in pain. It is temporary relief for me but it still to me is better than nothing

I wanted to update my previous review after giving this place another try. While my initial…read moreexperience didn't fully meet my expectations, it also wasn't terrible. Since then, I switched to a therapist who better aligns with my needs, especially for my sports-related injuries and the difference has been huge. My experiences now have been much more effective and tailored, and I've since become a monthly member. I appreciate the improvement and the level of care I'm receiving now.

Wow. Hands down. I have never had a sports massage and…read moredefinitely was warned about the experienced but I came in for a back strain injury that I've been trying to help from. Tiff worked on me and whatever work she did helped significantly. I can't wait to go back. I have to mentally prepare for this tho