I initially thought I was getting a great deal with Vida--Liz was friendly, and the pricing seemed too good to pass up. Turns out, there was a reason for that. From the start, I dealt with tenants screaming in the hallways at all hours, but I ignored it, thinking it was just part of the bargain. Then, two months in, my bathroom ceiling collapsed during a rainstorm, flooding the entire area. The maintenance worker admitted it was a big issue, but instead of handling it properly, management refused to let me out of my lease and insisted on a quick patch job. Unsurprisingly, the ceiling collapsed again just weeks later.
When my four-month lease finally ended, I went above and beyond to leave the place spotless--even leaving behind a brand-new mattress for them. During the walkthrough, I was told everything was in perfect condition. Then, over a month later, I got an email deducting a $250 "standard cleaning fee" from my deposit. When I called to dispute it, I was met with the same robotic response: "It's standard." Apparently, it doesn't matter what condition you leave the unit in--Vida will find a way to take your money. This place is a scam. Once they have your rent, they don't care about anything else. read more